Hearth and Home Technologies TRUE-50, TRUE-42 Control Module Operation, Before Lighting Fireplace

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I. Control Module Operation

1.The control module has an ON/OFF/REMOTE selector switch that must be set. See Figure 2.4.

OFF Position: Appliance will ignore all power inputs and will not respond to any commands from a wall switch or remote. The unit should be in the OFF position during installation, service, battery installation, fuel conversion, and in the event that the control goes into LOCK-OUT mode as a result of an error code.

ON Position: Appliance will ignite and run continuously in the HI flame setting, with no adjustment in flame output. This mode of operation is primarily used for initial installation or power outage operation with battery backup.

REMOTE Position: Appliance will initiate commands from an optional wired wall switch and/or the wireless remote (RC300).

2.If using a wired wall switch with the module in REMOTE mode, the flame output can be adjusted with the HI/ LO selector switch on the module. See Figure 2.4. Note that the flame HI/LO selector switch will become inactive once an optional remote control (RC300) is programmed to the control module. Note that the control module will always ignite the fireplace on HI and remain so for the initial 10 seconds of operation. If the HI/LO is switched to the LO position, the flame output will automatically drop to the lowest setting after the flame has been established for 10 sec. After this 10 second period, the flame can be adjusted from HI to LO with the switch.

3.The control module has safety feature that automatically shuts down the fireplace after 9 hours of continuous operation without receiving a command from the RC300 remote.

4.If you intend to use both an optional wired wall switch and the RC300 remote control to operate your fireplace, the wall switch will override any commands given by the remote.

5.Module Reset

This module may lock-out under certain conditions. When this occurs, the appliance will not ignite or respond to commands. The module will go into lock-out mode by emitting three audible beeps, then continuously displaying a RED/GREEN error code at its status indicator LED.

•Locate the module selector switch. (See Figure 2.4).

•Set the module selector switch to the OFF position.

•Wait five (5) minutes to allow possible accumulated gas to clear.

•Set the module selector switch to ON or REMOTE position.

•Start the appliance.

WARNING! Risk of Explosion! DO NOT reset the mod- ule more than one time within a five minute time period. Gas may accumulate in firebox. Call a qualified service technician.

 

SELECTOR

 

SWITCH

STATUS INDICATOR LED

FLAME HI/LO SWITCH

NG/LP SETTING

Figure 2.4 Control Module

Nine Hour Safety Shutdown Feature

This appliance has a safety feature that automatically shuts down the fireplace after 9 hours of continuous operation without receiving a command from the RC300 remote.

J. Before Lighting Fireplace

Before operating this fireplace for the first time, have a qualified service technician:

•Verify all shipping materials have been removed from inside and/or underneath the firebox.

•Review proper placement of logs, ember material and/ or other decorative materials.

•Check the wiring.

•Check the air shutter adjustment.

•Ensure that there are no gas leaks.

•Ensure that the glass is sealed and in the proper position and that the integral barrier is in place.

WARNING! Risk of Fire or Asphyxiation! DO NOT op-

erate fireplace with fixed glass assembly removed.

Heat & Glo • TRUE-36, TRUE-42, TRUE-50 • 2282-900 Rev. D • 8/12

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Contents HOT Surfaces ModelsWhat to do if you smell gas Do DiscardnotHomeowner Reference Information CongratulationsUser Guide Table of ContentsReference Materials Appliance SetupTroubleshooting Limited Lifetime Warranty Limited Lifetime WarrantyWarranty Conditions Listing and Code Approvals Requirements for the Commonwealth of Massachusetts Installation of Carbon Monoxide DetectorsYour Fireplace Gas Fireplace SafetyOperating Instructions User Guide Clear Space Fixed Glass AssemblyRemote Controls, Wall Controls and Wall Switches IPI Battery Tray/Battery InstallationBefore Lighting Fireplace Module ResetNine Hour Safety Shutdown Feature Control Module OperationGAS Valve Lighting Instructions IPIFinal inspection by What to do if YOU Smell GASAfter Fireplace is Lit Frequently Asked QuestionsIssue Solutions Maintenance and Service D Replacement Maintenance Tasks-Qualified Service TechnicianGlass Cleaning Exterior and Interior of Installed Glass Gasket Seal and Glass Assembly InspectionIPI Pilot Flame Patterns Burner Ignition and OperationTypical Appliance System Getting StartedAny such action may cause a fire hazard Design and Installation ConsiderationsTools and Supplies Needed Inspect Appliance and ComponentsTRUE-42 Framing and ClearancesSelecting Appliance Location TRUE-36Clearances Minimum Framing DimensionsConstructing the Appliance Chase Non-Combustible Mantel Legs or Wall Projections Mantel and Wall ProjectionsNon-Combustible Zone Combustible Mantel Legs or Wall ProjectionsTRUE-50 21 MINCombustible Mantel Projections NON-COMBUSTIBLE MaterialModel Hearth ExtensionVent Termination Minimum Clearances Termination LocationsCovered Alcove Applications Ft. Canada ..........not to be installed above a gas meterVent Information and Diagrams V1 Minimum Maximum Top Vent Horizontal Termination One ElbowTRUE-36 NG/LP, TRUE-42 NG TRUE-50 NG/LPMinimum Two Elbows+ H TRUE-36 NG/LP, TRUE-42 NG/LPTRUE-36 NG/LP, TRUE-42 NG/LP, TRUE-50 NG/LP Top Vent Horizontal Termination Three ElbowsFlue Restrictor Elbows Top Vent Vertical TerminationTRUE-36 NG/LP, TRUE-42 NG/LP, TRUE-50 NG/LP Ht Max Top Vent Vertical Termination Three ElbowsPVI-SLP PVK-80 and PVI-SLP InformationNon-Combustible Wall Penetration Vent Clearances and FramingPipe Clearances to Combustibles Wall Penetration FramingPipe DVP Install the Ceiling FirestopVaulted Ceiling Installation Install Attic Insulation ShieldInstalling the Optional Heat-ZoneGas Kit Flat Ceiling InstallationVent Preparation Appliance PreparationSide Nailing Tab in Shipping Position Securing and Leveling the ApplianceInstalling Non-Combustible Facing Material Installing Non-combustible Facing MaterialAssemble Pipe Sections Installing Vent Pipe DVP PipeAttach Vent to the Firebox Assembly Assemble Vent SectionsDisassemble Vent Sections Secure the Vent SectionsAssemble and Install Storm Collar Install Metal Roof FlashingHeat Shield Requirements for Horizontal Termination Install Vertical Termination CapInstall Horizontal Termination Cap Gas Connection Gas InformationFuel Conversion Gas PressureElectrical Information Wiring RequirementsIntelliFire PlusTM Ignition System Wiring Optional Accessories RequirementsAccess Through Left Column Access Through Firebox Electrical Service and Repair Junction Box InstallationFinishing Templates Template installation instructionFinishing Finishing Templates Bends Inoperable Fixed Doors Splatter GuardFACTORY-SUPPLIED NON-COMBUSTIBLE Combustible or Board 10 Combustible Mantel Allowance TRUE-36, TRUE-42 MAX 21 MINFacing Material 14 Non-combustible Facing DiagramOperable Doors Dimension Inoperable Operable DoorDoors ArchAppliance Setup LED’s Glowing Ember PlacementNotch for Install the Log Assembly Log Set Assembly LOGS-TRUE36Models TRUE-36C, TRUE-36H, TRUE-36S LOG Contacts Side Grate TineLOG Contacts Left Grate Tine TineLOG Contacts Grate Tine LOG #7 TRUE-42 only Back Tine LOG Contacts Refractory Notch Front TineNotch for For LOG #3 LOG Placement Slots NotchLOG #4 Flat AreaTOP of Burned Area Near LOG #1 LOG Resting in Notch LOG Contacts 8 Grate Tine Back Tine Front Tine LOG Contacts Refractory NotchTRUE-36 TRUE-42 TRUE-50 TOP Retaining Rail Notch Glass Frame Notch TRUE-50 Air Shutter SettingModel TRUE-36 TRUE-42IntelliFire Plus Ignition System TroubleshootingSymptom Possible Cause Corrective Action Troubleshooting Location Inches Millimeters Appliance Dimension DiagramReference Materials Appliance Dimensions TRUE-42 & TRUE-50 DVP-AS2 Vent Components DiagramsHorizontal Termination Cap DVP-TRAP1 DVP-TRAP2 DVP-TRAPK1 DVP-TRAPK2DVP-TRAP COOL-ADD RF6M RF12MBEK DVP-BEK2 DVP-TRAPFLSLP-LPC Optional Wire HarnessPower Vent Inline Description Part NumberDescription Comments Part Number Log Set AssemblyCService. ServicePartsParts At DepotDescription Comments Part Number Service PartsStocked Log Set Assembly TRUE-42S, TRUE-42H, TRUE-42C LOGS-TRUE50 TRUE-50S, TRUE-50H, TRUE-50C TRUE-36, TRUE-42, TRUE-50 #13 Valve AssemblyMYSTIC-EMBERS Contact Information

TRUE-36, TRUE-50, TRUE-42 specifications

Hearth and Home Technologies offers a range of innovative fireplaces, and the TRUE series stands out for its exceptional design and advanced technology. The TRUE-42, TRUE-50, and TRUE-36 models are popular choices among homeowners looking for contemporary aesthetics combined with efficient heating solutions.

The TRUE-42 fireplace is designed for modern living spaces, offering a clear view of the flames from multiple angles. Its sleek, linear design allows it to be seamlessly incorporated into any room. One of its main features is the expansive glass front that enhances the visuals of the fire while promoting maximum heat output. With an input range of 27,000 to 50,000 BTUs, this model excels at warming larger spaces efficiently. Additionally, it includes adjustable flame height and various log or ember bed options, allowing users to customize their fire experience.

The TRUE-50 model takes the design and performance up a notch, providing an even larger viewing area with its 50-inch glass front. This fireplace is perfect for grand living rooms or commercial spaces, where ambiance and style are a priority. It features innovative technology such as auto ignition and an optional remote control, giving homeowners the flexibility to control the fire with ease. The TRUE-50 also allows for venting options, making it adaptable to a range of installation requirements, thus enhancing its versatility in different home settings.

Lastly, the TRUE-36 serves as a more compact option without sacrificing aesthetic appeal. It delivers the same stunning flame effect and high-efficiency heating as its larger counterparts, making it suitable for smaller rooms or cozy spaces. The TRUE-36 is designed to create a focal point in any room, featuring modern controls and customizable flame options.

All TRUE fireplaces boast advanced technologies like the Intellifire ignition system, which enhances safety and convenience by ensuring reliable lighting every time. Energy efficiency is a priority as well, with these models meeting stringent environmental standards, thereby providing heat without excessive emissions.

In summary, Hearth and Home Technologies’ TRUE series, including the TRUE-42, TRUE-50, and TRUE-36, offers cutting-edge design and performance. These models exemplify modern fireplace innovation, blending style, efficiency, and technological advancement, making them an excellent choice for any home or commercial space looking to enhance its ambiance.
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