Hearth and Home Technologies TRUE-42 Operating Instructions User Guide, Gas Fireplace Safety

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2 Operating Instructions User Guide

A. Gas Fireplace Safety

WARNING

HOT SURFACES!

Glass and other surfaces are hot during operation AND cool down.

Hot glass will cause burns.

• DO NOT touch glass until it is cooled

•NEVER allow children to touch glass

•Keep children away

•CAREFULLY SUPERVISE children in same room as fireplace.

•Alert children and adults to hazards of high temperatures.

High temperatures may ignite clothing or other flammable materials.

•Keep clothing, furniture, draperies and other flammable materials away.

This appliance has been supplied with an integral barrier to prevent direct contact with the fixed glass panel. DO NOT operate the appliance with the barrier removed.

Contact your dealer or Hearth & Home Technologies if the barrier is not present or help is needed to properly install one.

•Keep remote controls out of reach of children.

•Never leave children alone near a hot fireplace, whether operating or cooling down.

•Teach children to NEVER touch the fireplace.

•Consider not using the fireplace when children will be present.

Contact your dealer for more information, or visit: www. hpba.org/safety-information.

To prevent unintended operation when not using your fire- place for an extended period of time (summer months, vacations, trips, etc):

•Remove batteries from remote controls.

•Turn off wall controls.

•Set the selector switch on the control module to the OFF position and remove batteries.

If you expect that small children or vulnerable adults may come into contact with this fireplace, the following precau- tions are recommended:

•Install a physical barrier such as:

-A decorative firescreen.

-Adjustable safety gate.

•Install a switch lock or a wall/remote control with child protection lockout feature.

B. Your Fireplace

WARNING! DO NOT operate fireplace before read- ing and understanding operating instructions. Failure to operate fireplace according to operating instructions could cause fire or injury.

DECORATIVE DOORS

(NOT SHOWN)

SECTION 2.D.

LED

REPLACEMENT

SECTION 3.B.

HEARTH

SECTION 5.E

FIXED GLASS ASSEMBLY

(NOT SHOWN)

SECTION 14.I.

CLEAR SPACE

SECTION 2.C.

Figure 2.1 General Operating Parts

MANTEL

Heat & Glo • TRUE-36, TRUE-42, TRUE-50 • 2282-900 Rev. D • 8/12

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Contents What to do if you smell gas ModelsDo Discardnot HOT SurfacesHomeowner Reference Information CongratulationsUser Guide Table of ContentsAppliance Setup TroubleshootingReference Materials Limited Lifetime Warranty Limited Lifetime WarrantyWarranty Conditions Listing and Code Approvals Requirements for the Commonwealth of Massachusetts Installation of Carbon Monoxide DetectorsGas Fireplace Safety Operating Instructions User GuideYour Fireplace Remote Controls, Wall Controls and Wall Switches Fixed Glass AssemblyIPI Battery Tray/Battery Installation Clear SpaceNine Hour Safety Shutdown Feature Module ResetControl Module Operation Before Lighting FireplaceFinal inspection by Lighting Instructions IPIWhat to do if YOU Smell GAS GAS ValveFrequently Asked Questions Issue SolutionsAfter Fireplace is Lit Maintenance and Service Glass Cleaning Exterior and Interior of Installed Glass Maintenance Tasks-Qualified Service TechnicianGasket Seal and Glass Assembly Inspection D ReplacementIPI Pilot Flame Patterns Burner Ignition and OperationTypical Appliance System Getting StartedTools and Supplies Needed Design and Installation ConsiderationsInspect Appliance and Components Any such action may cause a fire hazardSelecting Appliance Location Framing and ClearancesTRUE-36 TRUE-42Minimum Framing Dimensions Constructing the Appliance ChaseClearances Non-Combustible Zone Mantel and Wall ProjectionsCombustible Mantel Legs or Wall Projections Non-Combustible Mantel Legs or Wall ProjectionsCombustible Mantel Projections 21 MINNON-COMBUSTIBLE Material TRUE-50Model Hearth ExtensionVent Termination Minimum Clearances Termination LocationsCovered Alcove Applications Ft. Canada ..........not to be installed above a gas meterVent Information and Diagrams TRUE-36 NG/LP, TRUE-42 NG Top Vent Horizontal Termination One ElbowTRUE-50 NG/LP V1 Minimum Maximum+ H Two ElbowsTRUE-36 NG/LP, TRUE-42 NG/LP MinimumTRUE-36 NG/LP, TRUE-42 NG/LP, TRUE-50 NG/LP Top Vent Horizontal Termination Three ElbowsFlue Restrictor Elbows Top Vent Vertical TerminationTRUE-36 NG/LP, TRUE-42 NG/LP, TRUE-50 NG/LP Ht Max Top Vent Vertical Termination Three ElbowsPVI-SLP PVK-80 and PVI-SLP InformationPipe Clearances to Combustibles Vent Clearances and FramingWall Penetration Framing Non-Combustible Wall PenetrationPipe DVP Install the Ceiling FirestopInstalling the Optional Heat-ZoneGas Kit Install Attic Insulation ShieldFlat Ceiling Installation Vaulted Ceiling InstallationVent Preparation Appliance PreparationSide Nailing Tab in Shipping Position Securing and Leveling the ApplianceInstalling Non-Combustible Facing Material Installing Non-combustible Facing MaterialAttach Vent to the Firebox Assembly Installing Vent Pipe DVP PipeAssemble Vent Sections Assemble Pipe SectionsDisassemble Vent Sections Secure the Vent SectionsAssemble and Install Storm Collar Install Metal Roof FlashingInstall Vertical Termination Cap Install Horizontal Termination CapHeat Shield Requirements for Horizontal Termination Fuel Conversion Gas InformationGas Pressure Gas ConnectionIntelliFire PlusTM Ignition System Wiring Wiring RequirementsOptional Accessories Requirements Electrical InformationAccess Through Left Column Access Through Firebox Electrical Service and Repair Junction Box InstallationTemplate installation instruction FinishingFinishing Templates Finishing Templates Bends Inoperable Fixed Doors Splatter GuardFACTORY-SUPPLIED NON-COMBUSTIBLE Combustible or Board 10 Combustible Mantel Allowance TRUE-36, TRUE-42 MAX 21 MINFacing Material 14 Non-combustible Facing DiagramDoors Dimension Inoperable Operable DoorArch Operable DoorsAppliance Setup LED’s Glowing Ember PlacementModels TRUE-36C, TRUE-36H, TRUE-36S Install the Log Assembly Log Set Assembly LOGS-TRUE36LOG Contacts Side Grate Tine Notch forLOG Contacts Left Grate Tine TineLOG Contacts Grate Tine LOG #7 TRUE-42 only Back Tine LOG Contacts Refractory Notch Front TineLOG #4 LOG Placement Slots NotchFlat Area Notch for For LOG #3TOP of Burned Area Near LOG #1 LOG Resting in Notch LOG Contacts 8 Grate Tine Back Tine Front Tine LOG Contacts Refractory NotchTRUE-36 TRUE-42 TRUE-50 TOP Retaining Rail Notch Glass Frame Notch Model TRUE-36 Air Shutter SettingTRUE-42 TRUE-50Troubleshooting Symptom Possible Cause Corrective ActionIntelliFire Plus Ignition System Troubleshooting Appliance Dimension Diagram Reference MaterialsLocation Inches Millimeters Appliance Dimensions TRUE-42 & TRUE-50 DVP-AS2 Vent Components DiagramsDVP-TRAP1 DVP-TRAP2 DVP-TRAPK1 DVP-TRAPK2 DVP-TRAPHorizontal Termination Cap BEK DVP-BEK2 RF6M RF12MDVP-TRAPFL COOL-ADDPower Vent Inline Optional Wire HarnessDescription Part Number SLP-LPCCService. ServicePartsParts Log Set AssemblyAt Depot Description Comments Part NumberService Parts StockedDescription Comments Part Number Log Set Assembly TRUE-42S, TRUE-42H, TRUE-42C LOGS-TRUE50 TRUE-50S, TRUE-50H, TRUE-50C TRUE-36, TRUE-42, TRUE-50 #13 Valve AssemblyMYSTIC-EMBERS Contact Information

TRUE-36, TRUE-50, TRUE-42 specifications

Hearth and Home Technologies offers a range of innovative fireplaces, and the TRUE series stands out for its exceptional design and advanced technology. The TRUE-42, TRUE-50, and TRUE-36 models are popular choices among homeowners looking for contemporary aesthetics combined with efficient heating solutions.

The TRUE-42 fireplace is designed for modern living spaces, offering a clear view of the flames from multiple angles. Its sleek, linear design allows it to be seamlessly incorporated into any room. One of its main features is the expansive glass front that enhances the visuals of the fire while promoting maximum heat output. With an input range of 27,000 to 50,000 BTUs, this model excels at warming larger spaces efficiently. Additionally, it includes adjustable flame height and various log or ember bed options, allowing users to customize their fire experience.

The TRUE-50 model takes the design and performance up a notch, providing an even larger viewing area with its 50-inch glass front. This fireplace is perfect for grand living rooms or commercial spaces, where ambiance and style are a priority. It features innovative technology such as auto ignition and an optional remote control, giving homeowners the flexibility to control the fire with ease. The TRUE-50 also allows for venting options, making it adaptable to a range of installation requirements, thus enhancing its versatility in different home settings.

Lastly, the TRUE-36 serves as a more compact option without sacrificing aesthetic appeal. It delivers the same stunning flame effect and high-efficiency heating as its larger counterparts, making it suitable for smaller rooms or cozy spaces. The TRUE-36 is designed to create a focal point in any room, featuring modern controls and customizable flame options.

All TRUE fireplaces boast advanced technologies like the Intellifire ignition system, which enhances safety and convenience by ensuring reliable lighting every time. Energy efficiency is a priority as well, with these models meeting stringent environmental standards, thereby providing heat without excessive emissions.

In summary, Hearth and Home Technologies’ TRUE series, including the TRUE-42, TRUE-50, and TRUE-36, offers cutting-edge design and performance. These models exemplify modern fireplace innovation, blending style, efficiency, and technological advancement, making them an excellent choice for any home or commercial space looking to enhance its ambiance.
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