Hearth and Home Technologies TRUE-42, TRUE-36, TRUE-50 owner manual Warranty Conditions

Page 6

B. Limited Lifetime Warranty (continued)

WARRANTY CONDITIONS:

‡ 7KLVZDUUDQW\RQO\FRYHUV++7DSSOLDQFHVWKDWDUHSXUFKDVHGWKURXJKDQ++7DXWKRUL]HGGHDOHURUGLVWULEXWRU$OLVWRI ++7DXWKRUL]HGGHDOHUVLVDYDLODEOHRQWKH++7EUDQGHGZHEVLWHV

‡ 7KLVZDUUDQW\LVRQO\YDOLGZKLOHWKH++7DSSOLDQFHUHPDLQVDWWKHVLWHRIRULJLQDOLQVWDOODWLRQ

‡ &RQWDFW\RXULQVWDOOLQJGHDOHUIRUZDUUDQW\VHUYLFH,IWKHLQVWDOOLQJGHDOHULVXQDEOHWRSURYLGHQHFHVVDU\SDUWVFRQWDFW WKHQHDUHVW++7DXWKRUL]HGGHDOHURUVXSSOLHU$GGLWLRQDOVHUYLFHIHHVPD\DSSO\LI\RXDUHVHHNLQJZDUUDQW\VHUYLFH IURPDGHDOHURWKHUWKDQWKHGHDOHUIURPZKRP\RXRULJLQDOO\SXUFKDVHGWKHSURGXFW

‡ &KHFNZLWK\RXUGHDOHULQDGYDQFHIRUDQ\FRVWVWR\RXZKHQDUUDQJLQJDZDUUDQW\FDOO7UDYHODQGVKLSSLQJFKDUJHV IRUSDUWVDUHQRWFRYHUHGE\WKLVZDUUDQW\

WARRANTY EXCLUSIONS:

7KLVZDUUDQW\GRHVQRWFRYHUWKHIROORZLQJ

‡ &KDQJHVLQVXUIDFHILQLVKHVDVDUHVXOWRIQRUPDOXVH$VDKHDWLQJDSSOLDQFHVRPHFKDQJHVLQFRORURILQWHULRUDQG H[WHULRUVXUIDFHILQLVKHVPD\RFFXU7KLVLVQRWDIODZDQGLVQRWFRYHUHGXQGHUZDUUDQW\

‡ 'DPDJHWRSULQWHGSODWHGRUHQDPHOHGVXUIDFHVFDXVHGE\ILQJHUSULQWVDFFLGHQWVPLVXVHVFUDWFKHVPHOWHGLWHPV

RURWKHUH[WHUQDOVRXUFHVDQGUHVLGXHVOHIWRQWKHSODWHGVXUIDFHVIURPWKHXVHRIDEUDVLYHFOHDQHUVRUSROLVKHV ‡ 5HSDLURUUHSODFHPHQWRISDUWVWKDWDUHVXEMHFWWRQRUPDOZHDUDQGWHDUGXULQJWKHZDUUDQW\SHULRG7KHVHSDUWV

LQFOXGHSDLQWZRRGSHOOHWDQGFRDOJDVNHWVILUHEULFNVJUDWHVIODPHJXLGHVOLJKWEXOEVEDWWHULHVDQGWKHGLVFRORU- DWLRQRIJODVV

‡ 0LQRUH[SDQVLRQFRQWUDFWLRQRUPRYHPHQWRIFHUWDLQSDUWVFDXVLQJQRLVH7KHVHFRQGLWLRQVDUHQRUPDODQGFRP- SODLQWVUHODWHGWRWKLVQRLVHDUHQRWFRYHUHGE\WKLVZDUUDQW\

‡ 'DPDJHVUHVXOWLQJIURP  IDLOXUHWRLQVWDOORSHUDWHRUPDLQWDLQWKHDSSOLDQFHLQDFFRUGDQFHZLWKWKHLQVWDOODWLRQ

LQVWUXFWLRQVRSHUDWLQJLQVWUXFWLRQVDQGOLVWLQJDJHQWLGHQWLILFDWLRQODEHOIXUQLVKHGZLWKWKHDSSOLDQFH  IDLOXUHWR LQVWDOOWKHDSSOLDQFHLQDFFRUGDQFHZLWKORFDOEXLOGLQJFRGHV  VKLSSLQJRULPSURSHUKDQGOLQJ  LPSURSHURSHUD- WLRQDEXVHPLVXVHFRQWLQXHGRSHUDWLRQZLWKGDPDJHGFRUURGHGRUIDLOHGFRPSRQHQWVDFFLGHQWRULPSURSHUO\

LQFRUUHFWO\SHUIRUPHGUHSDLUV  HQYLURQPHQWDOFRQGLWLRQVLQDGHTXDWHYHQWLODWLRQQHJDWLYHSUHVVXUHRUGUDIWLQJ

FDXVHGE\WLJKWO\VHDOHGFRQVWUXFWLRQVLQVXIILFLHQWPDNHXSDLUVXSSO\RUKDQGOLQJGHYLFHVVXFKDVH[KDXVWIDQVRU

IRUFHGDLUIXUQDFHVRURWKHUVXFKFDXVHV  XVHRIIXHOVRWKHUWKDQWKRVHVSHFLILHGLQWKHRSHUDWLQJLQVWUXFWLRQV  

LQVWDOODWLRQRUXVHRIFRPSRQHQWVQRWVXSSOLHGZLWKWKHDSSOLDQFHRUDQ\RWKHUFRPSRQHQWVQRWH[SUHVVO\DXWKRUL]HG

DQGDSSURYHGE\++7  PRGLILFDWLRQRIWKHDSSOLDQFHQRWH[SUHVVO\DXWKRUL]HGDQGDSSURYHGE\++7LQZULWLQJ

DQGRU  LQWHUUXSWLRQVRUIOXFWXDWLRQVRIHOHFWULFDOSRZHUVXSSO\WRWKHDSSOLDQFH

‡ 1RQ++7YHQWLQJFRPSRQHQWVKHDUWKFRPSRQHQWVRURWKHUDFFHVVRULHVXVHGLQFRQMXQFWLRQZLWKWKHDSSOLDQFH ‡ $Q\SDUWRIDSUHH[LVWLQJILUHSODFHV\VWHPLQZKLFKDQLQVHUWRUDGHFRUDWLYHJDVDSSOLDQFHLVLQVWDOOHG

‡ ++7¶VREOLJDWLRQXQGHUWKLVZDUUDQW\GRHVQRWH[WHQGWRWKHDSSOLDQFH¶VFDSDELOLW\WRKHDWWKHGHVLUHGVSDFH,QIRUPD-

WLRQLVSURYLGHGWRDVVLVWWKHFRQVXPHUDQGWKHGHDOHULQVHOHFWLQJWKHSURSHUDSSOLDQFHIRUWKHDSSOLFDWLRQ&RQVLGHU- DWLRQPXVWEHJLYHQWRDSSOLDQFHORFDWLRQDQGFRQILJXUDWLRQHQYLURQPHQWDOFRQGLWLRQVLQVXODWLRQDQGDLUWLJKWQHVVRI

WKHVWUXFWXUH

This warranty is void if:

‡ 7KHDSSOLDQFHKDVEHHQRYHUILUHGRURSHUDWHGLQDWPRVSKHUHVFRQWDPLQDWHGE\FKORULQHIOXRULQHRURWKHUGDPDJLQJ FKHPLFDOV2YHUILULQJFDQEHLGHQWLILHGE\EXWQRWOLPLWHGWRZDUSHGSODWHVRUWXEHVUXVWFRORUHGFDVWLURQEXEEOLQJ

FUDFNLQJDQGGLVFRORUDWLRQRIVWHHORUHQDPHOILQLVKHV

‡ 7KHDSSOLDQFHLVVXEMHFWHGWRSURORQJHGSHULRGVRIGDPSQHVVRUFRQGHQVDWLRQ

‡ 7KHUHLVDQ\GDPDJHWRWKHDSSOLDQFHRURWKHUFRPSRQHQWVGXHWRZDWHURUZHDWKHUGDPDJHZKLFKLVWKHUHVXOWRIEXW

QRWOLPLWHGWRLPSURSHUFKLPQH\RUYHQWLQJLQVWDOODWLRQ

LIMITATIONS OF LIABILITY:

‡ 7KHRZQHU¶VH[FOXVLYHUHPHG\DQG++7¶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

4021-645C 12-29-10

Page 2 of 2

6

Heat & Glo • TRUE-36, TRUE-42, TRUE-50 • 2282-900 Rev. D • 8/12

Page 5 Page 7
Image 6
Page 5 Page 7
Contents Do Discardnot ModelsWhat to do if you smell gas HOT SurfacesCongratulations Homeowner Reference Information Table of Contents User GuideAppliance Setup TroubleshootingReference Materials Limited Lifetime Warranty Limited Lifetime WarrantyWarranty Conditions Listing and Code Approvals Installation of Carbon Monoxide Detectors Requirements for the Commonwealth of MassachusettsGas Fireplace Safety Operating Instructions User GuideYour Fireplace IPI Battery Tray/Battery Installation Fixed Glass AssemblyRemote Controls, Wall Controls and Wall Switches Clear SpaceControl Module Operation Module ResetNine Hour Safety Shutdown Feature Before Lighting FireplaceWhat to do if YOU Smell GAS Lighting Instructions IPIFinal inspection by GAS ValveFrequently Asked Questions Issue SolutionsAfter Fireplace is Lit Maintenance and Service Gasket Seal and Glass Assembly Inspection Maintenance Tasks-Qualified Service TechnicianGlass Cleaning Exterior and Interior of Installed Glass D ReplacementBurner Ignition and Operation IPI Pilot Flame PatternsGetting Started Typical Appliance SystemInspect Appliance and Components Design and Installation ConsiderationsTools and Supplies Needed Any such action may cause a fire hazardTRUE-36 Framing and ClearancesSelecting Appliance Location TRUE-42Minimum Framing Dimensions Constructing the Appliance ChaseClearances Combustible Mantel Legs or Wall Projections Mantel and Wall ProjectionsNon-Combustible Zone Non-Combustible Mantel Legs or Wall ProjectionsNON-COMBUSTIBLE Material 21 MINCombustible Mantel Projections TRUE-50Hearth Extension ModelTermination Locations Vent Termination Minimum ClearancesFt. Canada ..........not to be installed above a gas meter Covered Alcove ApplicationsVent Information and Diagrams TRUE-50 NG/LP Top Vent Horizontal Termination One ElbowTRUE-36 NG/LP, TRUE-42 NG V1 Minimum MaximumTRUE-36 NG/LP, TRUE-42 NG/LP Two Elbows+ H MinimumTop Vent Horizontal Termination Three Elbows TRUE-36 NG/LP, TRUE-42 NG/LP, TRUE-50 NG/LPFlue Restrictor Top Vent Vertical Termination ElbowsTop Vent Vertical Termination Three Elbows TRUE-36 NG/LP, TRUE-42 NG/LP, TRUE-50 NG/LP Ht MaxPVK-80 and PVI-SLP Information PVI-SLPWall Penetration Framing Vent Clearances and FramingPipe Clearances to Combustibles Non-Combustible Wall PenetrationInstall the Ceiling Firestop Pipe DVPFlat Ceiling Installation Install Attic Insulation ShieldInstalling the Optional Heat-ZoneGas Kit Vaulted Ceiling InstallationAppliance Preparation Vent PreparationSecuring and Leveling the Appliance Side Nailing Tab in Shipping PositionInstalling Non-combustible Facing Material Installing Non-Combustible Facing MaterialAssemble Vent Sections Installing Vent Pipe DVP PipeAttach Vent to the Firebox Assembly Assemble Pipe SectionsSecure the Vent Sections Disassemble Vent SectionsInstall Metal Roof Flashing Assemble and Install Storm CollarInstall Vertical Termination Cap Install Horizontal Termination CapHeat Shield Requirements for Horizontal Termination Gas Pressure Gas InformationFuel Conversion Gas ConnectionOptional Accessories Requirements Wiring RequirementsIntelliFire PlusTM Ignition System Wiring Electrical InformationElectrical Service and Repair Junction Box Installation Access Through Left Column Access Through FireboxTemplate installation instruction FinishingFinishing Templates Splatter Guard Finishing Templates Bends Inoperable Fixed DoorsFACTORY-SUPPLIED NON-COMBUSTIBLE Combustible or Board MAX 21 MIN 10 Combustible Mantel Allowance TRUE-36, TRUE-4214 Non-combustible Facing Diagram Facing MaterialArch Dimension Inoperable Operable DoorDoors Operable DoorsAppliance Setup Glowing Ember Placement LED’sLOG Contacts Side Grate Tine Install the Log Assembly Log Set Assembly LOGS-TRUE36Models TRUE-36C, TRUE-36H, TRUE-36S Notch forTine LOG Contacts Left Grate TineBack Tine LOG Contacts Refractory Notch Front Tine LOG Contacts Grate Tine LOG #7 TRUE-42 onlyFlat Area LOG Placement Slots NotchLOG #4 Notch for For LOG #3TOP of Burned Area Near LOG #1 LOG Resting in Notch Back Tine Front Tine LOG Contacts Refractory Notch LOG Contacts 8 Grate TineTRUE-36 TRUE-42 TRUE-50 TOP Retaining Rail Notch Glass Frame Notch TRUE-42 Air Shutter SettingModel TRUE-36 TRUE-50Troubleshooting Symptom Possible Cause Corrective ActionIntelliFire Plus Ignition System Troubleshooting Appliance Dimension Diagram Reference MaterialsLocation Inches Millimeters Appliance Dimensions TRUE-42 & TRUE-50 Vent Components Diagrams DVP-AS2DVP-TRAP1 DVP-TRAP2 DVP-TRAPK1 DVP-TRAPK2 DVP-TRAPHorizontal Termination Cap DVP-TRAPFL RF6M RF12MBEK DVP-BEK2 COOL-ADDDescription Part Number Optional Wire HarnessPower Vent Inline SLP-LPCAt Depot Log Set AssemblyCService. ServicePartsParts Description Comments Part NumberService Parts StockedDescription Comments Part Number Log Set Assembly TRUE-42S, TRUE-42H, TRUE-42C LOGS-TRUE50 TRUE-50S, TRUE-50H, TRUE-50C #13 Valve Assembly TRUE-36, TRUE-42, TRUE-50MYSTIC-EMBERS Contact Information
Top Page Image Contents