Hearth and Home Technologies TRUE-50, TRUE-42, TRUE-36 owner manual Limited Lifetime Warranty

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B. Limited Lifetime Warranty

Hearth & Home Technologies Inc.

LIMITED LIFETIME WARRANTY

Hearth & Home Technologies Inc., on behalf of its hearth brands (”HHT”), extends the following warranty for HHT gas, wood, pellet, coal and electric hearth appliances that are purchased from an HHT authorized dealer.

WARRANTY COVERAGE:

HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership of the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance will be free from defects in materials and workmanship at the time of manufacture. After installation, if covered compo- nents manufactured by HHT are found to be defective in materials or workmanship during the applicable warranty period, HHT will, at its option, repair or replace the covered components. HHT, at its own discretion, may fully discharge all of its obligations under such warranties by replacing the product itself or refunding the verified purchase price of the product itself. The maximum amount recoverable under this warranty is limited to the purchase price of the product. This warranty is subject to conditions, exclusions and limitations as described below.

WARRANTY PERIOD:

Warranty coverage begins on the date of original purchase. In the case of new home construction, warranty coverage begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent, authorized HHT dealer/ distributor, whichever occurs earlier. The warranty shall commence no later than 24 months following the date of product shipment from HHT, regardless of the installation or occupancy date. The warranty period for parts and labor for covered components is produced in the following table.

The term “Limited Lifetime” in the table below is defined as: 20 years from the beginning date of warranty coverage for gas appliances, and 10 years from the beginning date of warranty coverage for wood, pellet, and coal appliances. These time periods reflect the minimum expected useful lives of the designated components under normal operating conditions.

Warranty Period

 

HHT Manufactured Appliances and Venting

Parts

Labor

Gas

Wood

Pellet

EPA

Coal

Electric

Venting

Wood

 

 

 

 

 

 

 

 

Components Covered

1 Year

X

X

X

X

X

X

X

All parts and material except as

covered by Conditions,

Exclusions, and Limitations

listed

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

X

X

X

 

 

Igniters, electronic components,

 

 

 

2 years

 

 

 

 

and glass

 

 

 

 

 

 

 

 

 

 

 

 

 

X

X

X

X

X

 

 

Factory-installed blowers

 

 

 

 

 

 

 

 

 

 

 

 

 

X

 

 

 

 

 

Molded refractory panels

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3 years

 

 

X

 

 

 

 

Firepots and burnpots

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5 years

1 year

 

 

X

X

 

 

 

Castings and baffles

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

7 years

3 years

 

X

X

X

 

 

 

Manifold tubes,

 

 

 

 

 

 

 

HHT chimney and termination

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

10

1 year

X

 

 

 

 

 

 

Burners, logs and refractory

 

 

 

years

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Limited

3 years

X

X

X

X

X

 

 

Firebox and heat exchanger

 

 

 

Lifetime

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

90 Days

X

X

X

X

X

X

X

All replacement parts

 

 

 

beyond warranty period

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

See conditions, exclusions, and limitations on next page.

 

4021-645C 12-29-10

 

 

 

 

 

 

 

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Heat & Glo • TRUE-36, TRUE-42, TRUE-502282-900 Rev. D

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Contents What to do if you smell gas ModelsDo Discardnot HOT SurfacesHomeowner Reference Information CongratulationsUser Guide Table of ContentsReference Materials Appliance SetupTroubleshooting Limited Lifetime Warranty Limited Lifetime WarrantyWarranty Conditions Listing and Code Approvals Requirements for the Commonwealth of Massachusetts Installation of Carbon Monoxide DetectorsYour Fireplace Gas Fireplace SafetyOperating Instructions User Guide Remote Controls, Wall Controls and Wall Switches Fixed Glass AssemblyIPI Battery Tray/Battery Installation Clear SpaceNine Hour Safety Shutdown Feature Module ResetControl Module Operation Before Lighting FireplaceFinal inspection by Lighting Instructions IPIWhat to do if YOU Smell GAS GAS ValveAfter Fireplace is Lit Frequently Asked QuestionsIssue Solutions Maintenance and Service Glass Cleaning Exterior and Interior of Installed Glass Maintenance Tasks-Qualified Service TechnicianGasket Seal and Glass Assembly Inspection D ReplacementIPI Pilot Flame Patterns Burner Ignition and OperationTypical Appliance System Getting StartedTools and Supplies Needed Design and Installation ConsiderationsInspect Appliance and Components Any such action may cause a fire hazardSelecting Appliance Location Framing and ClearancesTRUE-36 TRUE-42Clearances Minimum Framing DimensionsConstructing the Appliance Chase Non-Combustible Zone Mantel and Wall ProjectionsCombustible Mantel Legs or Wall Projections Non-Combustible Mantel Legs or Wall ProjectionsCombustible Mantel Projections 21 MINNON-COMBUSTIBLE Material TRUE-50Model Hearth ExtensionVent Termination Minimum Clearances Termination LocationsCovered Alcove Applications Ft. Canada ..........not to be installed above a gas meterVent Information and Diagrams TRUE-36 NG/LP, TRUE-42 NG Top Vent Horizontal Termination One ElbowTRUE-50 NG/LP V1 Minimum Maximum+ H Two ElbowsTRUE-36 NG/LP, TRUE-42 NG/LP MinimumTRUE-36 NG/LP, TRUE-42 NG/LP, TRUE-50 NG/LP Top Vent Horizontal Termination Three ElbowsFlue Restrictor Elbows Top Vent Vertical TerminationTRUE-36 NG/LP, TRUE-42 NG/LP, TRUE-50 NG/LP Ht Max Top Vent Vertical Termination Three ElbowsPVI-SLP PVK-80 and PVI-SLP InformationPipe Clearances to Combustibles Vent Clearances and FramingWall Penetration Framing Non-Combustible Wall PenetrationPipe DVP Install the Ceiling FirestopInstalling the Optional Heat-ZoneGas Kit Install Attic Insulation ShieldFlat Ceiling Installation Vaulted Ceiling InstallationVent Preparation Appliance PreparationSide Nailing Tab in Shipping Position Securing and Leveling the ApplianceInstalling Non-Combustible Facing Material Installing Non-combustible Facing MaterialAttach Vent to the Firebox Assembly Installing Vent Pipe DVP PipeAssemble Vent Sections Assemble Pipe SectionsDisassemble Vent Sections Secure the Vent SectionsAssemble and Install Storm Collar Install Metal Roof FlashingHeat Shield Requirements for Horizontal Termination Install Vertical Termination CapInstall Horizontal Termination Cap Fuel Conversion Gas InformationGas Pressure Gas ConnectionIntelliFire PlusTM Ignition System Wiring Wiring RequirementsOptional Accessories Requirements Electrical InformationAccess Through Left Column Access Through Firebox Electrical Service and Repair Junction Box InstallationFinishing Templates Template installation instructionFinishing Finishing Templates Bends Inoperable Fixed Doors Splatter GuardFACTORY-SUPPLIED NON-COMBUSTIBLE Combustible or Board 10 Combustible Mantel Allowance TRUE-36, TRUE-42 MAX 21 MINFacing Material 14 Non-combustible Facing DiagramDoors Dimension Inoperable Operable DoorArch Operable DoorsAppliance Setup LED’s Glowing Ember PlacementModels TRUE-36C, TRUE-36H, TRUE-36S Install the Log Assembly Log Set Assembly LOGS-TRUE36LOG Contacts Side Grate Tine Notch forLOG Contacts Left Grate Tine TineLOG Contacts Grate Tine LOG #7 TRUE-42 only Back Tine LOG Contacts Refractory Notch Front TineLOG #4 LOG Placement Slots NotchFlat Area Notch for For LOG #3TOP of Burned Area Near LOG #1 LOG Resting in Notch LOG Contacts 8 Grate Tine Back Tine Front Tine LOG Contacts Refractory NotchTRUE-36 TRUE-42 TRUE-50 TOP Retaining Rail Notch Glass Frame Notch Model TRUE-36 Air Shutter SettingTRUE-42 TRUE-50IntelliFire Plus Ignition System TroubleshootingSymptom Possible Cause Corrective Action Troubleshooting Location Inches Millimeters Appliance Dimension DiagramReference Materials Appliance Dimensions TRUE-42 & TRUE-50 DVP-AS2 Vent Components DiagramsHorizontal Termination Cap DVP-TRAP1 DVP-TRAP2 DVP-TRAPK1 DVP-TRAPK2DVP-TRAP BEK DVP-BEK2 RF6M RF12MDVP-TRAPFL COOL-ADDPower Vent Inline Optional Wire HarnessDescription Part Number SLP-LPCCService. ServicePartsParts Log Set AssemblyAt Depot Description Comments Part NumberDescription Comments Part Number Service PartsStocked Log Set Assembly TRUE-42S, TRUE-42H, TRUE-42C LOGS-TRUE50 TRUE-50S, TRUE-50H, TRUE-50C TRUE-36, TRUE-42, TRUE-50 #13 Valve AssemblyMYSTIC-EMBERS Contact Information

TRUE-36, TRUE-50, TRUE-42 specifications

Hearth and Home Technologies offers a range of innovative fireplaces, and the TRUE series stands out for its exceptional design and advanced technology. The TRUE-42, TRUE-50, and TRUE-36 models are popular choices among homeowners looking for contemporary aesthetics combined with efficient heating solutions.

The TRUE-42 fireplace is designed for modern living spaces, offering a clear view of the flames from multiple angles. Its sleek, linear design allows it to be seamlessly incorporated into any room. One of its main features is the expansive glass front that enhances the visuals of the fire while promoting maximum heat output. With an input range of 27,000 to 50,000 BTUs, this model excels at warming larger spaces efficiently. Additionally, it includes adjustable flame height and various log or ember bed options, allowing users to customize their fire experience.

The TRUE-50 model takes the design and performance up a notch, providing an even larger viewing area with its 50-inch glass front. This fireplace is perfect for grand living rooms or commercial spaces, where ambiance and style are a priority. It features innovative technology such as auto ignition and an optional remote control, giving homeowners the flexibility to control the fire with ease. The TRUE-50 also allows for venting options, making it adaptable to a range of installation requirements, thus enhancing its versatility in different home settings.

Lastly, the TRUE-36 serves as a more compact option without sacrificing aesthetic appeal. It delivers the same stunning flame effect and high-efficiency heating as its larger counterparts, making it suitable for smaller rooms or cozy spaces. The TRUE-36 is designed to create a focal point in any room, featuring modern controls and customizable flame options.

All TRUE fireplaces boast advanced technologies like the Intellifire ignition system, which enhances safety and convenience by ensuring reliable lighting every time. Energy efficiency is a priority as well, with these models meeting stringent environmental standards, thereby providing heat without excessive emissions.

In summary, Hearth and Home Technologies’ TRUE series, including the TRUE-42, TRUE-50, and TRUE-36, offers cutting-edge design and performance. These models exemplify modern fireplace innovation, blending style, efficiency, and technological advancement, making them an excellent choice for any home or commercial space looking to enhance its ambiance.