Contents
Do Discardnot
Models
What to do if you smell gas
HOT Surfaces
Congratulations
Homeowner Reference Information
Table of Contents
User Guide
Troubleshooting
Appliance Setup
Reference Materials
Limited Lifetime Warranty
Limited Lifetime Warranty
Warranty Conditions
Listing and Code Approvals
Installation of Carbon Monoxide Detectors
Requirements for the Commonwealth of Massachusetts
Operating Instructions User Guide
Gas Fireplace Safety
Your Fireplace
IPI Battery Tray/Battery Installation
Fixed Glass Assembly
Remote Controls, Wall Controls and Wall Switches
Clear Space
Control Module Operation
Module Reset
Nine Hour Safety Shutdown Feature
Before Lighting Fireplace
What to do if YOU Smell GAS
Lighting Instructions IPI
Final inspection by
GAS Valve
Issue Solutions
Frequently Asked Questions
After Fireplace is Lit
Maintenance and Service
Gasket Seal and Glass Assembly Inspection
Maintenance Tasks-Qualified Service Technician
Glass Cleaning Exterior and Interior of Installed Glass
D Replacement
Burner Ignition and Operation
IPI Pilot Flame Patterns
Getting Started
Typical Appliance System
Inspect Appliance and Components
Design and Installation Considerations
Tools and Supplies Needed
Any such action may cause a fire hazard
TRUE-36
Framing and Clearances
Selecting Appliance Location
TRUE-42
Constructing the Appliance Chase
Minimum Framing Dimensions
Clearances
Combustible Mantel Legs or Wall Projections
Mantel and Wall Projections
Non-Combustible Zone
Non-Combustible Mantel Legs or Wall Projections
NON-COMBUSTIBLE Material
21 MIN
Combustible Mantel Projections
TRUE-50
Hearth Extension
Model
Termination Locations
Vent Termination Minimum Clearances
Ft. Canada ..........not to be installed above a gas meter
Covered Alcove Applications
Vent Information and Diagrams
TRUE-50 NG/LP
Top Vent Horizontal Termination One Elbow
TRUE-36 NG/LP, TRUE-42 NG
V1 Minimum Maximum
TRUE-36 NG/LP, TRUE-42 NG/LP
Two Elbows
+ H
Minimum
Top Vent Horizontal Termination Three Elbows
TRUE-36 NG/LP, TRUE-42 NG/LP, TRUE-50 NG/LP
Flue Restrictor
Top Vent Vertical Termination
Elbows
Top Vent Vertical Termination Three Elbows
TRUE-36 NG/LP, TRUE-42 NG/LP, TRUE-50 NG/LP Ht Max
PVK-80 and PVI-SLP Information
PVI-SLP
Wall Penetration Framing
Vent Clearances and Framing
Pipe Clearances to Combustibles
Non-Combustible Wall Penetration
Install the Ceiling Firestop
Pipe DVP
Flat Ceiling Installation
Install Attic Insulation Shield
Installing the Optional Heat-ZoneGas Kit
Vaulted Ceiling Installation
Appliance Preparation
Vent Preparation
Securing and Leveling the Appliance
Side Nailing Tab in Shipping Position
Installing Non-combustible Facing Material
Installing Non-Combustible Facing Material
Assemble Vent Sections
Installing Vent Pipe DVP Pipe
Attach Vent to the Firebox Assembly
Assemble Pipe Sections
Secure the Vent Sections
Disassemble Vent Sections
Install Metal Roof Flashing
Assemble and Install Storm Collar
Install Horizontal Termination Cap
Install Vertical Termination Cap
Heat Shield Requirements for Horizontal Termination
Gas Pressure
Gas Information
Fuel Conversion
Gas Connection
Optional Accessories Requirements
Wiring Requirements
IntelliFire PlusTM Ignition System Wiring
Electrical Information
Electrical Service and Repair Junction Box Installation
Access Through Left Column Access Through Firebox
Finishing
Template installation instruction
Finishing Templates
Splatter Guard
Finishing Templates Bends Inoperable Fixed Doors
FACTORY-SUPPLIED NON-COMBUSTIBLE Combustible or Board
MAX 21 MIN
10 Combustible Mantel Allowance TRUE-36, TRUE-42
14 Non-combustible Facing Diagram
Facing Material
Arch
Dimension Inoperable Operable Door
Doors
Operable Doors
Appliance Setup
Glowing Ember Placement
LED’s
LOG Contacts Side Grate Tine
Install the Log Assembly Log Set Assembly LOGS-TRUE36
Models TRUE-36C, TRUE-36H, TRUE-36S
Notch for
Tine
LOG Contacts Left Grate Tine
Back Tine LOG Contacts Refractory Notch Front Tine
LOG Contacts Grate Tine LOG #7 TRUE-42 only
Flat Area
LOG Placement Slots Notch
LOG #4
Notch for For LOG #3
TOP of Burned Area Near LOG #1 LOG Resting in Notch
Back Tine Front Tine LOG Contacts Refractory Notch
LOG Contacts 8 Grate Tine
TRUE-36 TRUE-42 TRUE-50
TOP Retaining Rail Notch Glass Frame Notch
TRUE-42
Air Shutter Setting
Model TRUE-36
TRUE-50
Symptom Possible Cause Corrective Action
Troubleshooting
IntelliFire Plus Ignition System
Troubleshooting
Reference Materials
Appliance Dimension Diagram
Location Inches Millimeters
Appliance Dimensions TRUE-42 & TRUE-50
Vent Components Diagrams
DVP-AS2
DVP-TRAP
DVP-TRAP1 DVP-TRAP2 DVP-TRAPK1 DVP-TRAPK2
Horizontal Termination Cap
DVP-TRAPFL
RF6M RF12M
BEK DVP-BEK2
COOL-ADD
Description Part Number
Optional Wire Harness
Power Vent Inline
SLP-LPC
At Depot
Log Set Assembly
CService. ServicePartsParts
Description Comments Part Number
Stocked
Service Parts
Description Comments Part Number
Log Set Assembly
TRUE-42S, TRUE-42H, TRUE-42C
LOGS-TRUE50
TRUE-50S, TRUE-50H, TRUE-50C
#13 Valve Assembly
TRUE-36, TRUE-42, TRUE-50
MYSTIC-EMBERS
Contact Information