Hearth and Home Technologies TRUE-36, TRUE-42 After Fireplace is Lit, Frequently Asked Questions

L. After Fireplace is Lit

Initial Break-in Procedure

•The fireplace should be run three to four hours continuously on high.

•Turn the fireplace off and allow it to completely cool.

•Remove fixed glass assembly. See Section 14.I.

•Clean fixed glass assembly. See Section 3.

•Replace the fixed glass assembly and run continuously on high an additional 12 hours.

This cures the materials used to manufacture the fire- place.

NOTICE! Open windows for air circulation during fire- place break-in.

•Some people may be sensitive to smoke and odors.

•Smoke detectors may activate.

		CEILING
FIREPLACE OPENING		150°F
		160°F
		52 IN. MIN.
	155°F
		46 IN.
160°F		40 IN.
165°F+	34 IN.
	28 IN.
180°F+
22 IN.
230°F+
16 IN.
10 IN.
MEASUREMENTS FROM
TOP EDGE OF THE OPENING
APPLIANCE FRONT

Figure 2.4 Wall Surface Temperatures

M. Frequently Asked Questions

ISSUE	SOLUTIONS
Condensation on the glass	This is a result of gas combustion and temperature variations. As the fireplace warms, this
	condensation will disappear.
Blue flames	This is a result of normal operation and the flames will begin to yellow as the fireplace is al-
	lowed to burn for 20 to 40 minutes.
	When first operated, this fireplace may release an odor for the first several hours. This is caused
Odor from fireplace	by the curing of the paint and the burning off of any oils remaining from manufacturing. Odor may
	also be released from finishing materials and adhesives used around the fireplace.
	This is a normal result of the curing process of the paint and logs. Glass should be cleaned
Film on the glass	within 3 to 4 hours of initial burning to remove deposits left by oils from the manufacturing
	process. A non-abrasive cleaner such as gas fireplace glass cleaner may be necessary. See
	your dealer.
	Noise is caused by metal expanding and contracting as it heats up and cools down, similar to
Metallic noise	the sound produced by a furnace or heating duct. This noise does not affect the operation or
	longevity of the fireplace.
Is it normal to see the pilot flame burn	In an intermittent pilot ignition system (IPI), the pilot flame should turn off when appliance is
	turned off. Some optional control systems available with IPI models may allow pilot flame to
continually?	remain lit.

Heat & Glo • TRUE-36, TRUE-42, TRUE-50 • 2282-900 Rev. D • 8/12 13