GE GNSH45E, GXSH39E Before you call for service…, What To Do, No soft water

Page 22

Before you call for service…

Troubleshooting Tips

Save time and money! Review the chart on this page first and you may not need to call for service.

NO SOFT WATER – Most Common Problems:

Check the following before calling for service:

•Not enough salt—should be at least 1/3 full.

•Bypass valve in “Bypass” position—knob should be in the “OUT” (service) position.

•Hardness setting too low. Check hardness setting and adjust. Verify hardness of supply water—from local water company, water test or call the GE Answer Center.

•Salt Bridge—salt solidifies above water level so that brine water is not in contact with salt. See the Breaking a Salt Bridge section.

Problem

Possible Causes

What To Do

No soft water

Faucet or fixture where sample was

 

taken not plumbed to soft water.

 

NOTE: Be sure sample is from a faucet

 

that does not mix soft and hard water.

 

For example, a single lever kitchen faucet,

 

if the cold side is plumbed to hard water.

•To conserve salt, the installer may have isolated some fixtures (outside faucets, toilets, etc.) from soft water. From the outlet of the water softening system, trace the water flow path, in house plumbing. If soft water is not directed to a faucet or fixture where wanted, consult a plumber.

No salt in the brine tank or salt bridged

•Check for a salt bridge or, if the tank is empty, refill with recommended salt. Press (for 3 seconds) the RECHARGE button to start an immediate recharge and restore

soft water supply.

Transformer unplugged at wall outlet or power cable to softener not connected. Fuse blown or circuit breaker popped on circuit to electrical outlet.

Electrical outlet on a circuit that can continuously be switched off

•Check for a loss of electrical power to the water softening system, due to any of these conditions and correct as needed. With the power supply restored, observe the faceplate time display and read Programming the Control section.

NOTE: The electrical outlet for the softener should be live so it cannot be accidentally switched off.

Manual bypass valve in bypass position • Be sure the bypass valve stem is positioned properly, with the knob in the OUT position. Observe instructions on the decal at the end of the stem.

Valve drain hose pinched, plugged, elevated too high or otherwise restricted

•Any restriction in this drain hose may prevent proper operation of the nozzle and venturi and reduce or prevent brine draw during recharge.

Nozzle and venturi dirty, incorrectly assembled or damaged

•Refer to Cleaning the Nozzle and Venturi Assembly instructions. With water pressure to the water softening system off, take the nozzle assembly apart. Inspect, clean and replace as needed.

Any foreign particle(s), scratches, nicks, etc., in the passages can prevent operation. Be sure holes in the gasket are centered over holes in the housing.

22

Page 21 Page 23
Image 22
Page 21 Page 23
Contents 7283950 215C1173P025 49-50180-112-06 JR Safety InformationCare and Cleaning Write the model and serial numbers here Model #Safety Precautions Important Installation Recommendations Before Beginning InstallationRead these instructions completely and carefully Unpacking and Inspection Where to Install the SoftenerTransit Plan HOW YOU will Install the Softener OUTBefore YOU Begin Install Bypass ValveInstall Drain Fitting Push all the wayConnect and RUN the Valve Drain Hose Plumb in and OUT Pipes to and from SoftenerInstall the Brine Tank Connecting a Rigid Valve Drain TubeADD Water and Salt to the Brine Tank Install Grounding ClampWith salt SET Present Time of DAY Connect to Electrical PowerProgramming the Control SET Water Hardness NumberSET Salt Level SET Recharge Starting TimeDays to Empty Optional Control Settings Feature Other Data DisplaysLOW Salt Signal SignalsLost Time Signal Error SignalsImportant Press and hold for 3 seconds Sanitizing Procedures19″ 471⁄2″ 411⁄4″ 16″ About the water softener system Cleaning the Nozzle and Venturi Assembly Breaking a Salt BridgeFeature/Service Automatic Electronic Diagnostics Feature Optional Recharge ControlsFeature Memory Normal Operation, Control DisplaysTo remove an error code 1. Unplug transformer Service Electronic Demand Time Features and ServiceService Timer/Softener, Service Checkout Procedure ERRService Set Model F or P Code Operation of DiagnosticsIf the water softening system does not draw brine, check Checking the Salt Storage Level and Refilling Care and cleaning of the water softening systemCleaning Iron Out of the Water Softening System However, you must keep the tank supplied with saltNo soft water Before you call for service…What To Do Taken not plumbed to soft waterExcessive/high level Water in brine tankBrown/yellow Brown/yellow colored Water after installationSalty tasting or Colored water Resin beads showingPage Page Parts list 151 Parts catalog General Electric Parts CatalogSupport Screen For The Period We Will Replace What Is Not CoveredWarrantor General Electric Company. Louisville, KY Warrantor Mabe Canada INC GE Water Softening System Warranty. For Customers in CanadaOne Year De agua Cuidado y limpieza Cómo limpiar la ensambladuraDe averías Advertencia Advertencia No use con aguaRecomendaciones Importantes Para LA Instalación Lea estas instrucciones completa y cuidadosamenteDonde Instalar EL Descalcificador Desempacado E InspecciónHerramientas Y Materiales Necesarios Para LA Instalación Planifique LA Instalación DEL Descalcificador Ilustración DE Instalación NormalRemueva el tapón plástico de embalaje y el cable de la Antes DE ComenzarInstale LA Válvula DE Bypass Como se muestraRetire el descalcificador del lugar de instalación Cerciórese de cumplir con los códigos localesSalmuera Y LA Manguera Instale LOS Accesorios DESobreflujo DEL Tanque DE ContInstale LA Abrazadera DE Tierra Cierre todos los grifos de aguaAjuste LA Hora DEL DÍA Conectar a LA Fuente EléctricaProgramación DEL Control Hora actualDe recarga Ajuste EL Nivel DE SALDías Hasta Vacío De salCaracterística Otras Visualizaciones DE Datos Ajustes Opcionales DE ControlEficiencia DE LA SAL DEL SistemaSeñal DE Hora Perdida Señales DE ErrorSeñals Señal DE Bajo Nivel DE SALEn la fábrica se siguen los cuidados para mantener Procedimientos DE DesinfecciónNi infectarán su suministro de agua ni causarán que Sobre el sistema de descalcificación de agua Cómo romper un puente de sal Cómo limpiar la ensambladura de la boquilla y el Venturi Función Memoria Operación normal, Pantalla de controlFunción Controles opcionales de recargado Característica/Servicio Diagnóstico electrónico automáticoVisualizado Servicio Diagnóstico electrónico iniciado manualmente Vea la sección Programación del controlServicio Configurar el código del modelo F o P Servicio Inspección manual del avance de la recargaCuidado y limpieza del sistema de descalcificación de agua Cuándo rellenar con sal Si una luz indicadoraAntes de llamar para solicitar servicio… Qué hacerVeces el agua Luz intermitente azul Lista de partes 151 Catálogo de partes Catálogo DE Partes DE General ElectricNO. Refer Por el período de Reemplazamos Garantía GE para el Sistema de Descalcificación de AguaLo que no está cubierto Garantías ampliadas Soporte al Consumidor Página Web de GE AppliancesSolicite una reparación Piezas y accesoriosConsumer Support GE Appliances Website Schedule ServiceParts and Accessories Real Life Design Studio
Top Page Image Contents