Avaya 2 manual Extreme Networks

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Extreme Networks

Solutions from Extreme Networks deliver powerful capabilities to solve tough networking challenges. The company’s innovative open architecture delivers meaningful insight and unprecedented control for converged networks that support voice, video and data over wired and wireless infrastructures. Extreme Networks excels at delivering availability, security, and crystal clarity under the harshest network conditions. The Extreme Networks ExtremeXOS™ operating system offers a real alternative to closed, proprietary approaches that limit choice and compromise performance. Extreme’s worldwide professional service resources in the Americas, Europe, Japan and Asia provide assistance to keep networks up and running.

All Extreme Networks offers are tested for compliancy with Avaya IP Telephony Solutions, and are supported by Avaya Global Services.

For more information, visit www.extremenetworks.com or contact Christopher Rajiah

678-467-9121 crajiah@extremenetworks.com

Offers

BlackDiamond ® Modular Switch Family

For IP Telephony applications where high availability is a must, the Extreme Networks BlackDiamond® product family delivers switching capabilities

to connect media servers, media gateways, contact centers, CRM databases and firewalls. All BlackDiamond switches feature the modular ExtremeXOS™ operating system for extraordinary performance under duress and the Ethernet Automatic Protection Switching (EAPS) protocol for ultra-fast protection against a variety of failures. Select switches also include the CLEAR-Flow rules engine for insight and control at 10 gigabit speeds.

Heading up the Extreme Networks modular switch family, the BlackDiamond 10808 and 12804C switches deliver highly-scalable solutions ideal for very large core applications. Both products support CLEAR-Flow instrumentation for high- performance engagement with critical applications. The BlackDiamond 8800 series switches offer

an economical and versatile platform for core, aggregation, and edge roles in IP telephony networks. In small to mid-sized networks or in regional offices, the BlackDiamond 8800 series can serve as a robust, high-performance core platform. On large Enterprise campuses, the BlackDiamond 8800 series functions as a high-density, high- reliability edge switch with abundant power over Ethernet capacity. Taken together, the BlackDiamond family can eliminate the aggregation layer in many three-tier networks to deliver a two-tier that reduces complexity and saves money.

Solution Category

Contact Center

Infrastructure

Infrastructure Management

Integrated Security Appliance

IP Office

Managed Services

Mobility

Security

Switch Administration/MAC

Unified Communications

Wireless

Primary Industries Served

Banking

Education – Higher & K-12

Finance

Government – Federal, State & Local,

Health care

Homeland Security

Hospitality

Insurance

Legal

Manufacturing

Retail

SMB

Telecommunications

Transportation

Utilities

Member Presence

APAC

CALA

EMEA

NA

Avaya Contact

Dick O’Hara

312-634-2443 dohara@avaya.com

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Contents Innovations About the Avaya Ecosystem Avaya DeveloperConnection ProgramAvaya Global AlliancePartner Program Accenture Aruba Networks OffersResults SolutionChallenge AtHoc Member Presence Avaya ContactCallCopy Centurion Citrix Systems An intelligent communications solution by Avaya and Citrix Fifa World CupCounterPath Solutions Cross Professional Services Extreme Networks Page Angleton Danbury Medical Center Avaya and HP Alliance Unified CommunicationsPage IBM Avaya and IBM AlliancePage An intelligent communications solution by Avaya and IBM Endo PharmaceuticalsInteractive Northwest Winn Army Community Hospital Ixia Jads Comm Jebsen & Jessen Communications Juniper Networks Page Risk Metrics Group LiteScape Technologies Leading Investment Bank Microsoft Our BusinessPage Blood Diagnostics Netgear NovaLink GmbH VP Bank Group Ontira Communications Prognosis Integrated Research Quescom Radiance Communications Pte Salesforce.com SDC Solutions Multi-site Facilities Health Care Organization Softel Communications Talisma Teledex Unisys Avaya and Unisys AllianceVeraz Networks VTechnologies WildPackets
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2 specifications

Avaya 2 is an advanced communications solution renowned for its robust features and adaptability, catering to businesses of all sizes. It is part of Avaya's strategic focus on delivering unified communications and contact center solutions that emphasize efficiency, collaboration, and customer satisfaction.

One of the main features of Avaya 2 is its seamless integration with a variety of communication tools. This includes voice, video, messaging, and conferencing capabilities that empower organizations to connect with employees and customers effortlessly. The system supports both on-premises and cloud deployment, allowing businesses to choose an infrastructure that aligns with their operational strategy.

Avaya 2 leverages cutting-edge technologies such as artificial intelligence and machine learning to enhance user experience. These technologies streamline processes by automating routine tasks and providing insights through data analytics. For instance, AI-driven chatbots can handle customer inquiries, freeing human agents to focus on more complex tasks, ultimately improving response times and customer satisfaction.

Another characteristic of Avaya 2 is its customizable user interface. The platform allows users to personalize their workspace, making it easier to access the features they use most frequently. This level of customization fosters better productivity, as employees can tailor the system to suit their specific workflows.

Security is a top priority for Avaya 2. The solution incorporates advanced security measures including encryption, authentication protocols, and compliance with industry standards to protect sensitive data. This is especially crucial for organizations handling proprietary information or customer data, as it mitigates the risk of breaches and builds trust with clients.

Moreover, Avaya 2 enhances collaboration through features such as team messaging and video conferencing, facilitating real-time communication among teams, which is essential in today’s hybrid work environment. Organizations can create dedicated channels for projects, ensuring everyone is aligned and informed.

Overall, Avaya 2 stands out in the crowded field of communication solutions due to its unique blend of features, state-of-the-art technology, and emphasis on security and customization. It serves as a reliable platform for businesses looking to enhance communication efficiency, improve collaboration, and elevate customer satisfaction in an increasingly digital world.