Avaya 2 manual Teledex

Page 47

Teledex

Now in its third decade, Teledex has shipped over nine million guestroom telephones to over 125 countries, and is the preferred supplier of guestroom telephones to all major global hotel chains, as well as a number of other multinational corporations. Teledex’s award-winning ExpressNet® solutions deliver reliable, high performance high-speed Internet solutions at very affordable costs. Teledex’s innovative iPhone VoIP solutions put cutting-edge VoIP features within the reach of any hotel, anywhere.

For more information, visit www.teledex.com or contact Laura Powers

408-574-2107 laurapowers@teledex.com

Offers

 

Teledex Hospitality phones

 

Compliant with Avaya SIP Enablement Services.

 

Solution Category

New Teledex iPhone models provide any hotel,

anywhere, with exclusive options for deploying

IP Telephony

cutting-edge VoIP solutions, regardless of network

Primary Industries Served

infrastructure. Teledex iPhone’s unique dual-mode

architecture allows it to be deployed in both analog

Healthcare

and SIP environments.

Hospitality

Teledex iPhone Hybrid HD6200 Series phones

Member Presence

match a full-featured analog hospitality phone with

APAC

a brilliant color touchscreen, allowing voice services

CALA

to continue running on an existing analog voice

EMEA

network, while utilizing an IP network to deliver

NA

interactive content and services to the brilliant 5.6”

 

LCD. Seamless integration of screen-based content

Avaya Contact

with voice-related services enables an enhanced

Bob Lesniak

guest experience that is normally only achieved in a

732-852-2281

VoIP environment.

rlesniak@avaya.com

 

What further makes Teledex iPhone unique is that an existing hybrid (analog+IP) iPhone can be converted to a pure SIP iPhone with a simple, remotely-

administered firmware upgrade. This in-place conversion can significantly reduce deployment costs when upgrading to VoIP.

Teledex VoIP and Hybrid hospitality phones reflect the experience of more than 20 years that Teledex has been building the industry’s most feature-rich, rugged guest room phones.

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2 specifications

Avaya 2 is an advanced communications solution renowned for its robust features and adaptability, catering to businesses of all sizes. It is part of Avaya's strategic focus on delivering unified communications and contact center solutions that emphasize efficiency, collaboration, and customer satisfaction.

One of the main features of Avaya 2 is its seamless integration with a variety of communication tools. This includes voice, video, messaging, and conferencing capabilities that empower organizations to connect with employees and customers effortlessly. The system supports both on-premises and cloud deployment, allowing businesses to choose an infrastructure that aligns with their operational strategy.

Avaya 2 leverages cutting-edge technologies such as artificial intelligence and machine learning to enhance user experience. These technologies streamline processes by automating routine tasks and providing insights through data analytics. For instance, AI-driven chatbots can handle customer inquiries, freeing human agents to focus on more complex tasks, ultimately improving response times and customer satisfaction.

Another characteristic of Avaya 2 is its customizable user interface. The platform allows users to personalize their workspace, making it easier to access the features they use most frequently. This level of customization fosters better productivity, as employees can tailor the system to suit their specific workflows.

Security is a top priority for Avaya 2. The solution incorporates advanced security measures including encryption, authentication protocols, and compliance with industry standards to protect sensitive data. This is especially crucial for organizations handling proprietary information or customer data, as it mitigates the risk of breaches and builds trust with clients.

Moreover, Avaya 2 enhances collaboration through features such as team messaging and video conferencing, facilitating real-time communication among teams, which is essential in today’s hybrid work environment. Organizations can create dedicated channels for projects, ensuring everyone is aligned and informed.

Overall, Avaya 2 stands out in the crowded field of communication solutions due to its unique blend of features, state-of-the-art technology, and emphasis on security and customization. It serves as a reliable platform for businesses looking to enhance communication efficiency, improve collaboration, and elevate customer satisfaction in an increasingly digital world.