Avaya 2 manual WildPackets, Member Presence Avaya Contact

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WildPackets

Since 1990, WildPackets has been developing innovative, high-quality, easy-to-use and valuable solutions to maintain the health and integrity of critical data-in-motion. From the desktop to the data center, from wireless LANs to Gigabit backbones, on local segments and across distributed networks, WildPackets products enable IT organizations to monitor, troubleshoot, and secure their mission-critical network systems. WildPackets products are sold in over 60 countries through a broad network of channel and strategic partners. More than 5,000 customers across all industrial sectors use WildPackets products daily to troubleshoot networks and maximize network uptime, including 80 percent of the Fortune 1000.

For more information, visit www.wildpackets.com or contact Mandana Javaheri

925-937-3200 mandana@wildpackets.com

Offers

OmniPeek Voice

Compliant with Avaya Communication Manager, Avaya Infrastructure and Avaya IP Telephones.

OmniPeek is a distributed enterprise platform for network analysis and monitoring. It is multi-topology and also offers Voice over IP (VoIP) analysis from single or multiple consoles connected to distributed engines or used for local analysis of 10/100, WAN, Gigabit and wireless. This allows the network engineer to speed trouble ticket resolution of converged Avaya networks.

OmniPeek is the software console for the OmniAnalysis platform, a solution that helps businesses rapidly analyze and troubleshoot all enterprise networks centrally, regardless of topology. The OmniAnalysis Platform enables businesses to:

Reduce costs associated with network services downtime and service degradation.

Reduce IT labor costs.

Increase end user productivity.

Increase ROI on existing networks and applications.

Increase IT efficiency and responsiveness.

Solution Category

Infrastructure

Infrastructure Management

IP Telephony

Quality Monitoring/Management

Primary Industries Served

Finance

Insurance

Member Presence

NA

Avaya Contact

Matthew Parker 732-852-3664 mparker@avaya.com

To deploy and maintain a successful VoIP implementation, system administrators need to be able to analyze and troubleshoot voice traffic and the network the voice traffic is running on. Businesses need to be able to understand how other applications are affecting voice traffic – and vice versa.

WildPackets Enhanced Voice Option provides users with the visibility and analysis needed to keep VoIP applications and non-voice applications running optimally on the network. Through the Enhanced Voice Option, users gain access to a wealth of detailed call quality statistics, graphical representations of the voice traffic and detailed diagnostic information. Specific signaling and call playback capabilities complete the enhanced VoIP analysis capabilities.

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Contents Innovations Avaya DeveloperConnection Program About the Avaya EcosystemAvaya Global AlliancePartner Program Accenture Offers Aruba NetworksSolution ChallengeResults Member Presence Avaya Contact AtHocCallCopy Centurion Citrix Systems Fifa World Cup An intelligent communications solution by Avaya and CitrixCounterPath Solutions Cross Professional Services Extreme Networks Page Angleton Danbury Medical Center Unified Communications Avaya and HP AlliancePage Avaya and IBM Alliance IBMPage Endo Pharmaceuticals An intelligent communications solution by Avaya and IBMInteractive Northwest Winn Army Community Hospital Ixia Jads Comm Jebsen & Jessen Communications Juniper Networks Page Risk Metrics Group LiteScape Technologies Leading Investment Bank Our Business MicrosoftPage Blood Diagnostics Netgear NovaLink GmbH VP Bank Group Ontira Communications Prognosis Integrated Research Quescom Radiance Communications Pte Salesforce.com SDC Solutions Multi-site Facilities Health Care Organization Softel Communications Talisma Teledex Avaya and Unisys Alliance UnisysVeraz Networks VTechnologies WildPackets
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2 specifications

Avaya 2 is an advanced communications solution renowned for its robust features and adaptability, catering to businesses of all sizes. It is part of Avaya's strategic focus on delivering unified communications and contact center solutions that emphasize efficiency, collaboration, and customer satisfaction.

One of the main features of Avaya 2 is its seamless integration with a variety of communication tools. This includes voice, video, messaging, and conferencing capabilities that empower organizations to connect with employees and customers effortlessly. The system supports both on-premises and cloud deployment, allowing businesses to choose an infrastructure that aligns with their operational strategy.

Avaya 2 leverages cutting-edge technologies such as artificial intelligence and machine learning to enhance user experience. These technologies streamline processes by automating routine tasks and providing insights through data analytics. For instance, AI-driven chatbots can handle customer inquiries, freeing human agents to focus on more complex tasks, ultimately improving response times and customer satisfaction.

Another characteristic of Avaya 2 is its customizable user interface. The platform allows users to personalize their workspace, making it easier to access the features they use most frequently. This level of customization fosters better productivity, as employees can tailor the system to suit their specific workflows.

Security is a top priority for Avaya 2. The solution incorporates advanced security measures including encryption, authentication protocols, and compliance with industry standards to protect sensitive data. This is especially crucial for organizations handling proprietary information or customer data, as it mitigates the risk of breaches and builds trust with clients.

Moreover, Avaya 2 enhances collaboration through features such as team messaging and video conferencing, facilitating real-time communication among teams, which is essential in today’s hybrid work environment. Organizations can create dedicated channels for projects, ensuring everyone is aligned and informed.

Overall, Avaya 2 stands out in the crowded field of communication solutions due to its unique blend of features, state-of-the-art technology, and emphasis on security and customization. It serves as a reliable platform for businesses looking to enhance communication efficiency, improve collaboration, and elevate customer satisfaction in an increasingly digital world.