Avaya Global AlliancePartner Program

The Avaya DeveloperConnection program’s membership totals thousands of companies, including hardware and software developers, system integrators, service providers and Avaya customers from around the world. This year, we are excited to welcome members from Ubiquity Software’s UDN developer program to the Avaya ecosystem. These partners will bring new value to Avaya customers, both Enterprise and Service Provider, as well as to other members of our developer community itself through their innovative applications and development tools.

Members have expertise in IP telephony, contact centers and mobility applications and have created hundreds of innovative solutions tested for Avaya compliance – including natural language speech recognition applications, wireless services, specialized computer telephony integration and applications tailored for specific vertical industries.

As members of the DeveloperConnection program, companies have access to a wide range of support from Avaya, including technical resources, compliance testing, training and marketing benefits.

Avaya Global AlliancePartner Program

The Global AlliancePartner Program combines Avaya expertise and industry leadership with that of other world-class organizations to deliver innovative, seamless communication solutions. Incorporating strategic technology alliances and go-to-market sales relationships, the program brings unique solutions to the marketplace, delivering the latest in technology and expert services to customers.

The mission of the Avaya Global AlliancePartner Program is to increase clarity, predictability and timeliness around Avaya’s engagement with these strategic partners and to provide them with a best in class, consistent set of expectations, support, benefits and tools across the different markets in which they operate.

Avaya AlliancePartners vary widely in scope and expertise. Some offer a breadth of capabilities, while others have a laser-like focus on a particular technology category. Our program encompasses:

▶▶Service Providers with whom Avaya collaborates to deliver Avaya product solutions, hosted solutions, and sophisticated contact centers

▶▶System Integrators with whom Avaya collaborates to help customers understand the business value of advanced technology and build complete solutions integrating products and services from multiple vendors

▶▶Outsourcers with whom Avaya works to offer out-tasking and managed and hosted solutions

▶▶Strategic Technology Partners who work with Avaya in collaborative development efforts to define and deliver unique joint product capabilities and solutions to the market

AlliancePartners complement Avaya’s own strengths in IP telephony, contact centers, unified communications, communications-enabled business processes and services – letting us weave leading-edge hardware, software and consulting expertise into cohesive solutions that help customers meet their specific business objectives. As a result, you can offer customers a wider choice of solutions that are sharply focused on specific needs or industry solutions. Your customers will benefit from best-in-class solutions that help them make their people more productive, their processes more intelligent and their customers more satisfied.

2 specifications

Avaya 2 is an advanced communications solution renowned for its robust features and adaptability, catering to businesses of all sizes. It is part of Avaya's strategic focus on delivering unified communications and contact center solutions that emphasize efficiency, collaboration, and customer satisfaction.

One of the main features of Avaya 2 is its seamless integration with a variety of communication tools. This includes voice, video, messaging, and conferencing capabilities that empower organizations to connect with employees and customers effortlessly. The system supports both on-premises and cloud deployment, allowing businesses to choose an infrastructure that aligns with their operational strategy.

Avaya 2 leverages cutting-edge technologies such as artificial intelligence and machine learning to enhance user experience. These technologies streamline processes by automating routine tasks and providing insights through data analytics. For instance, AI-driven chatbots can handle customer inquiries, freeing human agents to focus on more complex tasks, ultimately improving response times and customer satisfaction.

Another characteristic of Avaya 2 is its customizable user interface. The platform allows users to personalize their workspace, making it easier to access the features they use most frequently. This level of customization fosters better productivity, as employees can tailor the system to suit their specific workflows.

Security is a top priority for Avaya 2. The solution incorporates advanced security measures including encryption, authentication protocols, and compliance with industry standards to protect sensitive data. This is especially crucial for organizations handling proprietary information or customer data, as it mitigates the risk of breaches and builds trust with clients.

Moreover, Avaya 2 enhances collaboration through features such as team messaging and video conferencing, facilitating real-time communication among teams, which is essential in today’s hybrid work environment. Organizations can create dedicated channels for projects, ensuring everyone is aligned and informed.

Overall, Avaya 2 stands out in the crowded field of communication solutions due to its unique blend of features, state-of-the-art technology, and emphasis on security and customization. It serves as a reliable platform for businesses looking to enhance communication efficiency, improve collaboration, and elevate customer satisfaction in an increasingly digital world.