16
| PROBLEM | TROUBLESHOOTING | SOLUTION |
| ||
|
| |||||
|
|
|
|
| ||
| 1. Mower doesn’t run when bail handle is activated. |
| A. Check to make sure safety key has been installed and is fully seated and that |
| ||
|
|
| ||||
|
|
| button on switch housing is being completely depressed before pulling bail handle. |
| ||
|
|
| b. Release bail handle to turn mower off. Remove safety key and battery |
| ||
|
|
| pack, turn mower over and check that blade is free to turn. |
| ||
|
|
| c. Check that the battery cavity is free of debris and is connected properly. |
| ||
|
|
| D. Has battery been fully charged? Plug in charger and wait for green light to come on. |
| ||
| 2. Motor stops while mowing. |
| A. Release bail handle to turn mower off. Remove safety key and battery |
| ||
|
|
| pack. Turn mower over and check that blade is free to turn. |
| ||
|
|
| b. Raise cutting height of wheels to highest position and start mower. |
| ||
|
|
| c. Check that the battery cavity is free of debris and is connected properly. |
| ||
|
|
| d. Has battery been fully charged? Press state of charge button. |
| ||
|
|
| e. Avoid overloading the mower. Slow down the cutting pace, or raise the cut height. |
| ||
| 3. Mower runs but cutting performance is unsatisfactory, | A. Has battery been fully charged? Press state of charge button. |
| |||
| or does not cut entire lawn. |
| b. Release bail handle to turn mower off. Remove safety key key and battery |
| ||
|
|
| pack. Turn mower over and check: |
| ||
|
|
| blade for sharpness - Keep blade sharp. |
| ||
|
|
| deck and discharge chute for clogging. |
| ||
| 4. Mower is too hard to push. |
| C. Wheel height adjustment may be set too low for grass condition. Raise cutting height. |
| ||
|
| A. Release bail handle to turn mower off. Remove safety key and battery |
| |||
|
|
| pack. Raise cutting height to reduce deck drag on grass. Check each wheel |
| ||
|
|
| for free rotation. |
|
| |
| 5. Mower is abnormally noisy and vibrates. |
| A. Release bail handle to turn mower off. Remove safety key and battery |
| ||
|
|
| pack. Turn mower on side and check blade to ensure it has not been bent or |
| ||
|
|
| damaged. If blade is damaged, replace with a Black+Decker |
| ||
|
|
| replacement blade. If the underside of the deck is damaged, return mower to a |
| ||
|
|
| Black+Decker Authorized service center. |
| ||
|
|
| b. If there is no visible damage to the blade and the mower still vibrates: Release |
| ||
|
|
| bail handle to turn mower off. Remove safety key and battery pack. Disassemble |
| ||
|
|
| entire blade assembly as described in the “Removing and Installing Blade” |
| ||
|
|
| section. Remove any debris and clean each piece. Replace each piece as |
| ||
|
|
| described in the “Removing and Installing Blade” section. If mower still vibrates, |
| ||
|
|
| return the mower to an authorized Black+Decker authorized service center. |
| ||
| 6. Battery charger LEDs not on. |
| A. Check plug connection. |
|
| |
|
|
| b. Replace charger. |
|
| |
| 7. Mower not picking up clippings with bag. |
| A. Chute clogged. Release bail handle to turn mower off. Remove safety key |
| ||
|
|
| and battery pack. Clear chute of grass clippings. |
| ||
|
|
| b. Raise cutting height of wheels to shorten length of the cut. |
| ||
|
|
| c. Bag full. Empty bag more often. |
| ||
| For assistance, visit our website www.blackanddecker.com for the location of the service center nearest you, or call the |
| ||||
| Black+Decker help line at |
|
|
|
|
|