Page
User Guide
Notice
Safety information
Contents
Use the fax features
Order supplies
Maintain your HP
Troubleshooting information
HP warranty and support
1 HP All-in-Oneoverview
The HP All-in-Oneat a glance
The HP Photosmart 3100 All-in-Oneseries parts
Page
Control panel overview
HP Photosmart 3100 All-in-Oneseries control panel features
Color graphics display icons
Color graphics display sleep mode
Menu overview
Photo Menu
Proof Sheet Menu
Copy Menu
Scan To menu
Fax Menu
Setup Menu
Select Function Menu
Help Menu
Text and symbols
Enter text using the visual keyboard
Enter text using the keypad on the control panel
Use the HP Image Zone software
To open the HP Image Zone software on a Windows computer
HP Digital Imaging Monitor
Start
Programs
All Programs
Page
2 Find more information
Sources of information
Find more information
Windows
Get
step-by-step
instructions
Use the onscreen Help
Use the Help on a Windows computer
Contents, Index, and Search tabs
Contents
Search
●Contents
3100, 3200, 3300 series Help
Topics Found
●Search
List Topics
Title
Location
Use the Help on a Mac
To access the HP Image Zone Help on a Mac
Navigation panes
3100, 3200, 3300 series Help
HP Image Zone Help
HP Image
Zone
Help Center
Topic
Relevance
Relevance
Finish setting up your HP All-in
One
Set your preferences
Set your language and country/region
Set the date and time
Adjust the volume
Connection information
Supported connection types
Connect using a USB cable
Connect using Bluetooth®
Windows users
Microsoft stack
Widcomm stack
To install and print using the Microsoft stack (Windows)
Directly to the computer
Use printer sharing (Windows)
Use printer sharing (Mac)
Fax setup
Set up the HP All-in-Onefor faxing
Choose the right fax setup for your home or office
Select your fax setup case
Other equipment
Recommended fax
services sharing your
setup for parallel-type
setup for serial-type
Case A: Separate fax line (no voice calls received)
Back view of the HP All-in-One
To set up your HP All-in-Onewith a separate fax line
Auto Answer
Rings to Answer
Case B: Set up your HP All-in-Onewith DSL
To set up your HP All-in-Onewith DSL
Case C: Set up your HP All-in-Onewith a PBX phone system or an ISDN line
Case D: Fax with a distinctive ring service on the same line
To set up your HP All-in-Onewith a distinctive ring service
Answer Ring Pattern
Case E: Shared voice/fax line
To set up your HP All-in-Onewith a shared voice/fax line
automatically
Case F: Shared voice/fax line with voice mail
To set up your HP All-in-Onewith voice mail
Case G: Fax line shared with computer modem (no voice calls received)
To set up your HP All-in-Onewith a computer modem
Case H: Shared voice/fax line with computer modem
Example of a parallel splitter
To set up your HP All-in-Oneto a computer with two phone ports
Case I: Shared voice/fax line with answering machine
To set up your HP All-in-Onewith a shared voice/fax line with answering machine
Case J: Shared voice/fax line with computer modem and answering machine
Page
Page
Case K: Shared voice/fax line with computer modem and voice mail
Page
Change settings on the HP All-in-Oneto receive faxes
Test your fax setup
Set the fax header
Set up speed dialing
Group Speed Dial
Done Selecting
4 Load originals and load paper
Load originals
Load an original
Load an oversized original
Choose papers for printing and copying
Recommended papers for printing and copying
Papers to avoid
Select an input tray
Load paper
Load full-sizepaper
Load 10 x 15 cm (4 x 6 inch) photo paper
Load postcards, Hagaki cards, or HP Panorama photo paper
Load envelopes
Load other types of paper
Avoid paper jams
5 Use the photo and video features
Insert a memory card
Connect a digital camera
Connect a storage device
View photos and videos
View photos and videos using the HP All-in-One
View photos using your computer
Select photos and videos
Select individual photos and videos
Select all photos and videos
Select a range of photos and videos
Select a single video frame
Deselect photos and videos
Edit photos
Print photos and videos from the control panel
Use the Easy Print Wizard
Print selected photos and videos
Print a cropped photo
Print photos using a proof sheet
Select Photos
–1. All
–2. Last
–3. Custom Range
Custom Range
Set photo print options
Save photos to your computer
Share photos with friends and relatives
Page
6 Use the copy features
Make a copy
Change the copy settings
Preview your copy job
Make a borderless copy of a photo
Crop an original
Stop copying
7 Print from your computer
Print from a software application
Change the print settings
Windows users
Mac users
Stop a print job
To stop a print job from the computer (Mac users)
Applications:Utilities
Show Jobs
Delete
8 Use the scan features
Scan an image
Scan an original to a computer
Scan an original to a memory card or storage device
Stop scanning
Share a scanned image with friends and relatives
Send as an e-mailattachment
Send using HP Instant Share
Print a scanned image
Edit a scanned image
Edit a scanned photo or graphic
Edit a scanned document
Page
9 Use the fax features
Send a fax
Send a basic fax
Send a fax manually from a phone
Send a fax using monitor dialing
Receive a fax
Receive a fax manually
Set up backup fax reception
Reprint received faxes from memory
Print reports
Print fax confirmation reports
Print fax error reports
Stop faxing
10 Order supplies
Order paper, transparency film, or other media
Order ink cartridges
Order accessories
Order other supplies
11 Maintain your HP All-in-One
Clean the HP All-in-One
Clean the glass
Clean the lid backing
Clean the exterior
Check the estimated ink levels
Print a self-testreport
Work with ink cartridges
Replace the ink cartridges
Tip
Align the printer
Clean the print head
Clean the ink cartridge contacts
Self-maintenancesounds
12 Troubleshooting information
View the Readme file
Setup troubleshooting
Hardware setup troubleshooting
Page
Page
Solution
The HP All-in-Onedoes not print
Software installation troubleshooting
7.The Fax Setup Wizard (Windows) or Fax Setup Utility (Mac) runs
Scan Picture
Scan Document
Send a Fax
When I insert the CD-ROMinto my computer’s CD-ROMdrive, nothing happens
A red X appears on the USB connect prompt
Retry
I received a message that an unknown error has occurred
Some of the buttons are missing in the HP Solution Center (Windows)
The Fax Setup Wizard (Windows) or Fax Setup Utility (Mac) does not start
To start the Fax Setup Wizard (Windows)
To start the Fax Setup Utility (Mac)
The registration screen does not appear (Windows)
Page
Fax setup troubleshooting
3100, 3200, 3300 series Troubleshooting
The fax test failed
The "Fax Hardware Test" failed
Fax Setup Wizard
Fax Hardware Test
The "Fax Connected to Active Telephone Wall Jack" test failed
The "Phone Cord Connected to Correct Port on Fax" test failed
The "Using Correct Type of Phone Cord with Fax" test failed
The "Dial Tone Detection" test failed
Dial Tone Detection Test
Dial Tone Detection
The "Fax Line Condition" test failed
Fax Line Condition Test
Fax Line Condition
The color graphics display always shows Phone Off Hook
The HP All-in-Oneis having problems sending and receiving faxes
Error Correction Mode
The HP All-in-Oneis having problems sending a manual fax
The HP All-in-Onecannot receive faxes, but can send faxes
Page
The HP All-in-Onecannot send faxes, but can receive faxes
Fax tones are recorded on my answering machine
The phone cord that came with my HP All-in-Oneis not long enough
Operational troubleshooting
Paper troubleshooting
Ink cartridge troubleshooting
Device update
Device update (Windows)
Device update (Mac)
Page
13 HP warranty and support
Warranty
HP warranty and support
Warranty information
Before you call HP customer support
Access your serial number and service ID
Get support and other information from the Internet
Call in North America during warranty
Call elsewhere in the world
warranty HP
HP Quick Exchange Service (Japan)
Prepare your HP All-in-Onefor shipment
Remove the control panel faceplate
Page
Pack your HP All-in-One
Page
14 Technical information
System requirements
Paper specifications
Paper sizes
Type
Size
Weight
Print specifications
Copy specifications
Fax specifications
Memory card specifications
Scan specifications
Physical specifications
Power specifications
Environmental specifications
Additional specifications
Environmental product stewardship program
Paper use
Plastics
Material safety data sheets
Recycling program
HP inkjet supplies recycling program
Regulatory notices
FCC statement
Notice to users in Japan
Notice to users in Korea
Declaration of conformity (European Economic Area)
HP Photosmart 3100 All-in-Oneseries declaration of conformity
Index