HP 3100 manual Example of a parallel splitter

Models: 3100

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Finish setup

Chapter 3

Case K: Shared voice/fax line with computer modem and voice mail

If you receive both voice calls and fax calls at the same phone number, use a computer modem on the same phone line, and subscribe to a voice mail service through your telephone company, set up your HP All-in-One as described in this section.

Note You cannot receive faxes automatically if you have a voice mail service at the same phone number you use for fax calls. You must receive faxes manually; this means you must be available to respond in person to incoming fax calls. If you want to receive faxes automatically instead, contact your telephone company to subscribe to a distinctive ring service, or to obtain a separate phone line for faxing.

Since your computer modem shares the phone line with your HP All-in-One, you will not be able to use both your computer modem and your HP All-in-One simultaneously. For example, you cannot use your HP All-in-One for faxing if you are using your computer modem to send an e-mail or access the Internet.

There are two different ways to set up your HP All-in-One with your computer based on the number of phone ports on your computer. Before you begin, check your computer to see if it has one or two phone ports:

If your computer has only one phone port, you will need to purchase a parallel splitter (also called a coupler), as shown below. (A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. Do not use a 2-line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back.) For additional details, see the 3100, 3200, 3300 series Troubleshooting section in the onscreen HP Image Zone Help.

Example of a parallel splitter

If your computer has two phone ports, set up your HP All-in-One as described below.

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HP Photosmart 3100 All-in-One series

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HP 3100 manual Example of a parallel splitter