Print a self-test report | HP 3100 instruction

When the Empty Ink message appears on the color graphics display, the indicated ink cartridge and print head assembly is entirely out of ink. Immediately replace the indicated ink cartridge.

For more information about the icons on the color graphics display, see Color graphics display icons.

You can also check the estimated amount of ink remaining in your ink cartridges from the computer. See the onscreen HP Image Zone Help for information on checking the ink levels from the Printer Toolbox. For more information, see Use the onscreen Help.

To check the ink levels from the Setup menu

1.Press Setup.

2.Press 5, then press 1.

This displays the Tools menu, and then selects Display Ink Gauge.

The gauges for the six ink cartridges appear on the color graphics display.

Print a self-test report

If you are experiencing problems with printing, print a self-test report. This report can help you diagnose printing problems and can provide valuable information if you need to call HP customer support.

1.Load letter, A4, or legal unused plain white paper into the main tray.

2.Press Setup.

3.Press 1, then press 1 again.

This displays the Print Report menu and then selects Self-Test Report. The HP All-in-One prints a self-test report, which contains the following information:

–Product information: includes the model number, serial number, and other product information.

–Revision information: includes the firmware version number and whether or not you have an HP two-sided printing accessory installed.

–Ink delivery system information: displays the approximate ink level of each installed ink cartridge, the status of each ink cartridge, the date each cartridge was installed, and the date each cartridge will expire.

Maintain your HP All-in-One

User Guide

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HP 3100 manual Print a self-test report, To check the ink levels from the Setup menu

Contents

HP Photosmart 3100 All-in-One series User Guide Safety information Contents Use the fax features HP Photosmart 3100 All-in-One series parts HP All-in-One overviewHP All-in-One at a glance Label Description Paper-width guide for the main tray Lid Control panel overview HP Photosmart 3100 All-in-One series control panel featuresLabel Name and Description Color graphics display icons Photo Menu Color graphics display sleep modeMenu overview Icon Purpose Copy Menu Proof Sheet MenuScan To menu Select Function Menu Setup MenuFax Menu Help Menu Text and symbols Enter text using the visual keyboard To enter text using the keypad on the control panel Enter text using the keypad on the control panelTo enter text using the visual keyboard To add a space To enter a space, pause, or symbol Use the HP Image Zone software To open the HP Image Zone software on a Windows computer To open the HP Image Zone software on a Mac Overview Sources of information Setup GuideFind more information User Guide HP Image Zone Help Use the onscreen Help To access the HP Image Zone Help on a Windows computerUse the Help on a Windows computer Contents Index Search Display area Use the Help on a Mac Help toolbar To access the HP Image Zone Help on a Mac Navigation panes Back Help Center Search area Set your preferences Finish setting up your HP All-inOne Set your language and country/region Set the date and time Adjust the volumeTo set the date and time from the control panel Connection information Connect using a USB cableSupported connection types To check the USB port speed on your computer Mac OS Connect using BluetoothTo check the USB port speed on your computer Windows XP To change the rear port speed to Full Speed HP All-in-One To install and print using the Widcomm stack Windows To install and print using the Microsoft stack WindowsWindows users Click View devices in range To install and print using Bluetooth MacUse printer sharing Windows Mac users From the Services tab, click Printer Sharing Fax setupTo enable printer sharing Use printer sharing Mac Set up the HP All-in-One for faxing Countries/regions with a parallel-type phone system Choose the right fax setup for your home or office Select your fax setup case Recommended fax setup for parallel-type phone systems Other equipment/ services sharing your fax lineRecommended fax setup for serial-type phone systems Case a Separate fax line no voice calls received ServiceModem, and voice mail Back view of the HP All-in-One To set up your HP All-in-One with a separate fax line Case B Set up your HP All-in-One with DSL To set up your HP All-in-One with DSL Case D Fax with a distinctive ring service on the same line To set up your HP All-in-One with a distinctive ring service Case E Shared voice/fax line To set up your HP All-in-One with a shared voice/fax line Case F Shared voice/fax line with voice mail To set up your HP All-in-One with voice mail To set up your HP All-in-One with a computer modem Case H Shared voice/fax line with computer modem Example of a parallel splitter Back view of the HP All-in-One Case I Shared voice/fax line with answering machine Finish setup Example of a parallel splitter Finish setup Example of a parallel splitter Back view of the HP All-in-One Set the answer mode Change settings on the HP All-in-One to receive faxesChange the answer ring pattern distinctive ringing To change the answer ring pattern from the control panel Test your fax setupSet the number of rings before answering To test your fax setup from the control panel Set the fax header Create individual speed dial entries Set up speed dialingCreate group speed dials Finish setup Load an original Load originals and load paperLoad originals To load an original on the glass Load an oversized original Choose papers for printing and copyingTo remove the lid HP does not recommend printing to the following papers Recommended papers for printing and copyingPapers to avoid HP does not recommend copying to the following papers Load paper To select input trays without adjusting any other settingsSelect an input tray Press Start Color or Start Black Load full-size paper To load full-size paper Load 10 x 15 cm 4 x 6 inch photo paper To load 10 x 15 cm 4 x 6 inch photo paper in the photo tray Load postcards, Hagaki cards, or HP Panorama photo paper Load envelopes To load envelopes HP Premium Inkjet Transparency Film Load other types of paperHP Iron-On Transfers HP Textured Greeting Cards Avoid paper jamsHP Matte Greeting Cards, HP Photo Greeting Cards, or HP Inkjet Labels Use the photo and video features Insert a memory card Connect a digital camera To insert a memory card Connect a storage device View photos and videos using the HP All-in-One View photos and videos Select photos and videos View photos using your computerCancel Select individual photos and videos To select all photos and videos Select all photos and videosSelect a range of photos and videos To select a range of photos and videos Deselect photos and videos Select a single video frameTo select a single video frame Print photos and videos from the control panel Edit photosUse the Easy Print Wizard Print a cropped photo Print selected photos and videosTo use the Easy Print Wizard To print a cropped photo Print photos using a proof sheetPrint a proof sheet All Last Custom Range Complete the proof sheet Save photos to your computer Set photo print optionsScan a proof sheet Share photos with friends and relatives Photos and videos Make a copy Use the copy featuresChange the copy settings Number of copies Copy Preview Preview your copy job To save the current settings as defaults for future jobsReduce/Enlarge Paper Size Paper Type Crop Tray Select To preview your copy from the control panel Make a borderless copy of a photoPress Start Black or Start Color Stop copying Crop an originalTo crop an image from the control panel Print from a software application Print from your computerTo print from a software application Windows To change the print settings for the current job Change the print settingsTo change the print settings for all future jobs Windows users Mac users To change all other print settingsStop a print job To stop a print job from the HP All-in-One To stop a print job from the computer Mac users Scan an image Use the scan featuresScan an original to a computer Share a scanned image with friends and relatives Print a scanned image Edit a scanned photo or graphic Edit a scanned imageEdit a scanned document Scan Send a basic fax Use the fax featuresSend a fax Press Start Black If you do not have another page to fax Send a fax manually from a phoneIf you have another page to fax a. Press 1 to select Yes To send a fax manually from a phone Send a fax using monitor dialing If you have another page to fax To send a fax using monitor dialing from the control panel Receive a fax Set up backup fax reception Receive a fax manually To set backup fax reception from the control panel Reprint received faxes from memory Print reports Print fax error reportsReceive faxes successfully. This is the default setting Print fax confirmation reports Stop faxing To cancel a number you are dialingTo stop faxing from the control panel Ink cartridges Symbol HP reorder number Order supplies Order other supplies Order accessoriesAccessory and HP model number Description Clean the lid backing Clean the HP All-in-OneClean the glass Maintain your HP All-in-One Clean the exterior Check the estimated ink levels To check the ink levels from the Setup menu Print a self-test report Replace the ink cartridges Work with ink cartridgesTo replace the ink cartridges Pull the ink cartridge toward you out of its slot Align the printer To align the printer from the control panel To clean the print head from the control panel Clean the print headClean the ink cartridge contacts To clean the ink cartridge contacts Self-maintenance sounds Additional troubleshooting topics in this User Guide Troubleshooting informationOther sources of information View the Readme file Setup troubleshootingHardware setup troubleshooting My HP All-in-One does not turn on User Guide 111 Color graphics display shows the wrong language HP All-in-One does not print Software installation troubleshooting To start the installation from a Mac Fax Setup Wizard Windows or Fax Setup Utility Mac runsTo start the installation from a Windows computer Minimum system checks screen appears Windows Received a message that an unknown error has occurred Red X appears on the USB connect prompt Uninstall and reinstall the software To start the Fax Setup Wizard WindowsTo start the Fax Setup Utility Mac Registration screen does not appear Windows To uninstall from a Windows computer, method To uninstall from a Mac computer Fax setup troubleshootingSelect Reinstall Double-click the Applications HP All-in-One Software folder Fax test failed SolutionFax Hardware Test failed Fax Connected to Active Telephone Wall Jack test failed Phone Cord Connected to Correct Port on Fax test failed Using Correct Type of Phone Cord with Fax test failed Dial Tone Detection test failed Fax Line Condition test failed Color graphics display always shows Phone Off Hook User Guide 125 HP All-in-One is having problems sending a manual fax HP All-in-One cannot receive faxes, but can send faxes 128 HP All-in-One cannot send faxes, but can receive faxes Fax tones are recorded on my answering machine Operational troubleshooting To extend your phone cord Paper has jammed the optional two-sided printing accessory Paper troubleshootingPaper has jammed the HP All-in-One Device update Windows Device updateInk cartridge troubleshooting Zone Help Device update Mac To use device update 134 Warranty HP warranty and supportWarranty upgrades Warranty information HP product Duration of limited warranty Access your serial number and service ID Before you call HP customer support Call elsewhere in the world Call in North America during warrantyGet support and other information from the Internet Support Prepare your HP All-in-One for shipment HP Quick Exchange Service JapanReplace the ink cartridges in your HP All-in-One Remove the control panel faceplate 142 Pack your HP All-in-One 144 System requirements Paper specificationsTechnical information Paper-tray capacities Type Size Weight Paper sizes Print specifications Print margin specifications Copy specifications Fax specifications Memory card specifications Scan specifications Environmental specifications Physical specificationsPower specifications Additional specifications Plastics Material safety data sheetsPaper use Recycling program Regulatory notices Regulatory model identification number FCC statement VCCI-2 Declaration of conformity European Economic Area Geräuschemission 156 Symbols/Numerics Index FCC User Guide 159 Weee User Guide 161 162 Q5831-90157