HP warranty and support

3.Squeeze the tab below an ink cartridge to release the latch inside the HP All-in-One; then lift the latch.

To remove the black ink cartridge, lift the latch on the far left.

To remove the five color ink cartridges, such as yellow, light cyan, cyan, light magenta, or magenta, lift the appropriate latch in the center area.

1 Ink cartridge latch for the black ink cartridge

2 Ink cartridge latches for the color ink cartridges

4.If you already received a replacement HP All-in-One, it might have come with empty ink cartridges. If this is the case, insert the empty ink cartridges into the device you are shipping back.

Note If you have not received a replacement HP All-in-One, the HP customer support call agent will instruct you whether to send your ink cartridges with your HP All-in-One.

5.Lower the ink cartridge latches and press until they snap into place.

6.Close the ink cartridge access door.

7.Unplug the power cord, and then disconnect it from the HP All-in-One.

Caution Do not return your power cord or control panel faceplate with the device. The replacement device will not be shipped with these items. Store them in a safe place until the replacement HP All-in-One arrives.

8.See Remove the control panel faceplate to complete preparation for shipment.

Remove the control panel faceplate

Complete the following steps once you have replaced the ink cartridges.

User Guide

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HP 3100 manual Remove the control panel faceplate