Aastra Telecom IP Phone guide

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Aastra Telecom IP Phone manual

Contents

57i IP Phone Page Model 57i IP Phone User Guide Software License AgreementSoftware License Agreement Page Table of Contents Table of Contents 120 112122 132 Vii Page Documentation About this GuideAbout this Guide Introduction Phone FeaturesIntroduction Requirements Installation and Setup Plugging in and Starting the Phone Getting StartedGetting Started Dhcp waiting For IP SIP Idle Screen Network Connected/Network Disconnected Idle Screen Services Intercom Directory Callers List Idle Screen Idle Screen With Softkeys ConfiguredReference Voicemail Icon Idle Screen with Voicemail Messages Idle Screen After Handset Pickup Screen Display After Picking Up the Handset IP Phone Keys and Key Descriptions IP Phone Keys and Key DescriptionsKey Descriptions Keys Key Description IP Phone Keys and Key Descriptions IP Phone Keys and Key Descriptions Methods for Customizing Your Phone Methods for Customizing Your PhonePhone Options via the IP Phone UI Option Number Simplified Options Menu For References Using the IP Phone UI Phone Options via the Aastra Web UI Using the Aastra Web UI Methods for Customizing Your Phone Headings Descriptions Operation, Basic Settings Or per-line basis Phone Status Phone StatusPhone Status via IP Phone UI Select Phone Status Attr. Port0 Port1 Finding Your Phone’s IP Address Phone Status via the Aastra Web UI Customizing Your Phone Customizing Your PhoneRing Tones and Tone Sets Ring Tones Ring Tone Sets Configuring Ring Tones and Tone SetsSelect Preferences Select Ring Tone For per-line configuration Contrast Level Cancel Done Setting Contrast LevelContrast Level Select Contrast Level Backlight Setting the BacklightSelect Backlight Display Backlight On Time Seconds Backspace Clear Backlight Off Auto Cancel DoneKaren Batz Live Dialpad Change Cancel DoneEnabling/Disabling Live Dialpad Select Preferences Select Live Dialpad Set Audio Audio ModeAudio Mode Option Description Setting Audio Mode and Headset Mic Volume Headset Mic VolumeSelect Preferences Select Set Audio Select Audio Mode Set Audio Audio Mode Headset Mic Volume Select Done Phone Select Headset Mic VolumeHeadset Mic Volume Low Medium High Cancel Done Time and Date Configuring Time and DateSet Time and Time Format Select Preferences Select Time and Date Select Set Time Time Format Time Format 12h Change Cancel Done Backspace Cancel AM/PMDoneSelect Time Format Set Date and Date Format Select Date Format Your PhoneCustomizing Select Preferences Select Time and Date Select Time Zone Set Time Zone Select Preferences Select Daylight Savings Daylight Savings Time WWW MMM DD default Click on Basic Settings-Preferences-Time and Date Setting Specifying the Language to Use Language Click on Basic Settings-Preferences-Language Settings Setting a User Password User PasswordIf you change the password Then you need to Select User Password and press Select Click on Operation-User Password Click on Operation-Phone Lock Resetting a User PasswordReset a User Password Select Restart Phone Click on Operation-ResetRestarting your phone Locking/Unlocking a Phone Phone LockLock the Phone Unlock the Phone Lock the Phone? field, click Lock the PhoneUnlock the Phone Emergency Description Number Defining an Emergency Dial Plan 911110 Define an Emergency Dial Plan Line Keys and Softkeys Line Keys and SoftkeysMultiple Line and Call Appearances Softkeys Multiple Line Call Appearance Keys Key Function Description SoftkeysDirectory None Callers List Softkeys Line Line Keys and Softkeys State-Based Softkeys Bottom Keys only Softkey Type Default StatesNone Softkeys State Description XML Label LAB Key Display Behavior Sat Jan 1 1218am Activity Light Icon Definition Line Key You use the Aastra Web UI to set a softkey as a line Setting a Line Key Speeddial Prefix Speeddial Key Enter Name Enter Number Line Save Backspace ABC Cancel Creating a Speeddial Key Using the Softkeys Enter Name Enter Number Line Save Backspace CancelLine Save Backspace 123 Creating a Speeddial Key Using the Aastra Web UI Do not Disturb DND Key Setting a Do Not Disturb Key Line Keys and Softkeys Example Setting a BLF KeyBusy Lamp Field BLF Key Line Keys and Softkeys BLF List Key Setting a BLF List Key Line Keys and Softkeys Automatic Call Distribution ACD Key for Sylantro Servers Configuring an Automatic Call Distribution ACD Key 57i Solid Red LED Blinking Red LED No LED Icon Using the ACD Feature on your IP PhoneACD LED Table Using the ACD Key Available Log Out Presses the Pickup softkey to answer the call Configuring Directed Call Pickup DCP Keyfor Sylantro Servers Configuring Group Call Pickup GCP Key for Sylantro Servers Using Directed Call Pickup DCP Using Directed Call Pickup/Group Call PickupUsing Group Call Pickup GCP Press the Pickup Key to answer XML Application URI XML Application Title Services Key Top and bottom keys are softkeysXML Key Click on Operation-Softkeys and XML Setting XML ServicesClick on Operation-Softkeys and XML-Services Setting an XML Key Services Key Accessing the XML ServiceFrom the Services Menu From an XML Softkey Flash Key Setting a Flash Key Sprecode Key Setting a Sprecode Key Line Keys and Softkeys Park/Pickup Keys Park/Pickup Static Configuration Click on Basic Settings-Preferences-General Park/Pickup Call Server Configuration ValuesConfiguring Park /Pickup using Static Configuration Key Configuration Using the Aastra Web UI Park/Pickup Key Configuration Configuring Park/Pickup using Key Configuration Configuration Values on Pickup a Parked Call Using the Park Call/Pickup Parked Call FeaturePark a Call How it works Setting a Last Call Return KeyLast Call Return lcr Key Sylantro Servers only Line Keys and Softkeys Services Key Setting Services Key 101 Directory KeyDirectory Key Setting Directory Key 103 Callers List KeyCallers List Key Setting Callers List Key 105 Intercom KeyIntercom Key Setting an Intercom Key 107 Setting a None KeyNone Key Empty Key Setting an Empty Key 109 Setting a Phone Lock KeyPhone Lock Key Lock the Phone Using the Lock/Unlock Key on the IP Phone 111 Deleting a KeySoftkey function is deleted from the IP phone memory Dialing a Number Making CallsMaking Calls 113 Using Handsfree Speakerphone To change this volume Using a HeadsetAdvanced Volume Controls for the Headset Mic 115 To Make and Receive Calls Using a Headset Using the Icom Key Using Intercom 117 Incoming Intercom Features Description Aastra Web UI Redial Accessing the Redial List Deleting from the Redial List MuteDelete All Items 119 Receiving Calls Receiving CallsAnswering an Incoming Call To answer the call 121 Sending an Incoming Call to Voicemail Handling Calls Handling CallsPlacing a Call on Hold To place a call on hold Automatic Hold When on HoldRetrieving a Held Call TueMay17 1019am 0027 L1 Connected 201 Keri March Transfer Key when handset is lifted Screen that displays when handset is liftedTransferring Calls Blind Transfer 125 Conferencing CallsTo transfer a call to another extension Local Conferencing Using Local ConferencingConference Key TueMay171019am 0027 L2 Dial 203 127 Joining Two Active Calls in a Single Conference Centralized Conferencing for Sylantro and Broadsoft Servers Using Centralized ConferencingConference key when handset is lifted 129 Joining Additional Parties to Active Conferences Setting Up Multiple Conferences for Sylantro Server only 131 Ending Calls Managing Calls Accessing Your DirectoryManaging Calls Directory List Managing the Directory List Sorting Entries and Quick Search FeatureDeleteList 133 Adding/Editing Entries in the Directory List Office Save BackspaceLabel Abc CancelName Number Line Screen On Screen Adding Names, Numbers, LabelsEditing Names, Numbers, and Labels 135 Scrolling Multiple Screens Per Entry 137 Arranging Multiple Screens Saving Entries to the Directory List Delete? Steve Smith YesCancelSaving from the Display Deleting Single and Multiple Numbers in an Entry 139 Directory 97 items Use to view Press 1st letterAdd New Quit Adding to and Editing the Directory List 141 Steve Smith OfficeDial Delete Add Number Scrolling Multiple Screens Per Entry 143 001 Cell Line Dial Delete ArrangeAdd Number Quit 001 Line Dial Delete Arrange Deleting Single and Multiple Numbers in an Entry 145 Downloading the Directory List to Your PC Click on Operation-Directory Download the Directory List 147 Accessing the Directory List Caller’s List Screen Display Callers List Callers List Key Handsfree Button Accessing the Callers ListPress the Callers List key. or 149 Editing Entries in the Callers List 151 Deleting Entries from the Callers ListUse Download the Callers List Downloading the Callers List to Your PC 153 Call ForwardingCall Description ForwardMode Select Call Forward and press Select Setting Call ForwardingFor Global Call Forward Settings 155 Click on Basic Settings-Call Forward Managing Calls Accessing and Clearing Missed Calls Missed Calls IndicatorServices Key Callers List 157 Voicemail Using Voicemail Additional Features Additional FeaturesConfiguring Suppression of Dtmf Playback Star Codes Click on Basic Settings-Preferences 161 Configuring Display of Dtmf DigitsDisplay Dtmf Digits Enable/Disable Call Waiting 163 Enabling/Disabling Call Waiting Play Call Waiting Tone Configuring Call Waiting Tone 165 Configuring Stuttered Dial ToneStuttered Dial Tone XML Beep Support Configuring XML Beep Support 167 Status Scroll DelayConfiguring Status Scroll Delay Incoming Call Interrupts Dialing 169 Configuring Incoming Call Interrupts Dialing Configuring Goodbye Key to Cancel Incoming Calls Goodbye Key Cancels Incoming Calls 171 Using the Goodbye Key to Cancel Incoming Calls Feature UPnP Mapping Lines for remote phones Configuring UPnP Mapping Lines 173 Message Waiting IndicatorConfiguring Message Waiting Indicator Incoming Intercom Features Aastra Web UI Description Incoming Intercom Call FeaturesIncoming Intercom Microphone Mute Auto-Answer and Play Warning Tone are enabled by default Configuring Incoming Intercom SettingsAuto-Answer/Play Warning Tone Allow Barge Using Redial Key for Last Number Redial Available Features Enabled by Administrators Available Features Enabled by AdministratorsOutgoing Intercom Calls Missed Call Summary Subscription Centralized Conferencing Customizable Callers List Key and Services KeyAutodial Hotline and Warmline Answer and Ignore Softkeys for XML Applications Hold Feature Enhancement for Broadsoft ServersXML Softkey for Special Characters in XML Applications 179 Model 536M and 560M Expansion Modules Model 536M and 560M Expansion ModulesModel 536M Model 560M 181 Using the Expansion Modules536M Expansion Module 1List 1 and List 560M Expansion ModuleFunction Keys 1 Screen 183 2 Screen Troubleshooting Solutions Troubleshooting Solutions Why does my phone display the No Service message? What are services, and how do I use them?How do I change my user password? How do I find the IP address of my phone? Why does my phone display Bad Encrypted Config? 187 How do I restart the IP phone? How do I lock my phone? 189 Page Limited Warranty Limited WarrantyWarranty Repair Services ExclusionsPage Time Zone Name Time Zone Code Appendix a Time Zone CodesTime Zone Name/Time Zone Code Table 2Model 57i IP Phone User Guide Time 4Model 57i IP Phone User Guide Index-1 Index Index Index-3 Page Page Aastra Telecom Inc 41-001201-00 Rev