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Aastra Telecom
IP Phone
manual
Models:
IP Phone
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210 pages
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Troubleshooting
Install
Password
WWW MMM DD default
Status Scroll Delay
Missed Calls Indicator
Warranty
For per-line configuration
Resetting a User Password
Accessing the Redial List
Page 4
Image 4
Page 3
Page 5
Page 4
Image 4
Page 3
Page 5
Contents
57i IP Phone
Page
Software License Agreement
Software License Agreement
Model 57i IP Phone User Guide
Page
Table of Contents
Table of Contents
112
120
122
132
Vii
Page
About this Guide
About this Guide
Documentation
Introduction
Phone Features
Introduction
Installation and Setup
Requirements
Getting Started
Getting Started
Plugging in and Starting the Phone
Dhcp waiting For IP
SIP
Idle Screen
Network Connected/Network Disconnected
Services Intercom Directory Callers List
Idle Screen
Reference
Idle Screen With Softkeys Configured
Idle Screen
Idle Screen with Voicemail Messages
Voicemail Icon
Screen Display After Picking Up the Handset
Idle Screen After Handset Pickup
IP Phone Keys and Key Descriptions
IP Phone Keys and Key Descriptions
Key Descriptions
Keys Key Description
IP Phone Keys and Key Descriptions
IP Phone Keys and Key Descriptions
Methods for Customizing Your Phone
Methods for Customizing Your Phone
Phone Options via the IP Phone UI
Option Number
For
Simplified Options Menu
Using the IP Phone UI
References
Using the Aastra Web UI
Phone Options via the Aastra Web UI
Methods for Customizing Your Phone
Operation, Basic Settings
Headings Descriptions
Or per-line basis
Phone Status
Phone Status
Phone Status via IP Phone UI
Select Phone Status
Finding Your Phone’s IP Address
Attr. Port0 Port1
Phone Status via the Aastra Web UI
Customizing Your Phone
Customizing Your Phone
Ring Tones and Tone Sets
Ring Tones
Configuring Ring Tones and Tone Sets
Ring Tone Sets
Select Preferences
Select Ring Tone
For per-line configuration
Setting Contrast Level
Contrast Level Cancel Done
Contrast Level
Select Contrast Level
Setting the Backlight
Backlight
Select Backlight
Display
Karen Batz
Backlight Off Auto Cancel Done
Backlight On Time Seconds Backspace Clear
Change Cancel Done
Live Dialpad
Enabling/Disabling Live Dialpad
Select Preferences Select Live Dialpad
Audio Mode Option Description
Audio Mode
Set Audio
Headset Mic Volume
Setting Audio Mode and Headset Mic Volume
Select Preferences Select Set Audio Select Audio Mode
Set Audio Audio Mode Headset Mic Volume Select Done
Headset Mic Volume Low Medium High Cancel Done
Select Headset Mic Volume
Phone
Configuring Time and Date
Time and Date
Set Time and Time Format
Select Preferences Select Time and Date Select Set Time
Backspace Cancel AM/PMDone
Time Format Time Format 12h Change Cancel Done
Select Time Format
Set Date and Date Format
Customizing
Your Phone
Select Date Format
Set Time Zone
Select Preferences Select Time and Date Select Time Zone
Daylight Savings Time
Select Preferences Select Daylight Savings
Click on Basic Settings-Preferences-Time and Date Setting
WWW MMM DD default
Language
Specifying the Language to Use
Click on Basic Settings-Preferences-Language Settings
User Password
Setting a User Password
If you change the password Then you need to
Select User Password and press Select
Click on Operation-User Password
Reset a User Password
Resetting a User Password
Click on Operation-Phone Lock
Restarting your phone
Click on Operation-Reset
Select Restart Phone
Phone Lock
Locking/Unlocking a Phone
Lock the Phone
Unlock the Phone
Unlock the Phone
Lock the Phone
Lock the Phone? field, click
Defining an Emergency Dial Plan
Emergency Description Number
Define an Emergency Dial Plan
911110
Line Keys and Softkeys
Line Keys and Softkeys
Multiple Line and Call Appearances
Softkeys Multiple Line Call Appearance Keys
Directory None Callers List Softkeys
Softkeys
Key Function Description
Line
Line Keys and Softkeys
Softkey Type Default States
State-Based Softkeys Bottom Keys only
None Softkeys
State Description
XML
Key Display Behavior
Label LAB
Sat Jan 1 1218am
Line Key
Activity Light Icon Definition
You use the Aastra Web UI to set a softkey as a line
Setting a Line Key
Speeddial Key
Speeddial Prefix
Creating a Speeddial Key Using the Softkeys
Enter Name Enter Number Line Save Backspace ABC Cancel
Enter Number Line Save Backspace Cancel
Enter Name
Line Save Backspace
123
Creating a Speeddial Key Using the Aastra Web UI
Setting a Do Not Disturb Key
Do not Disturb DND Key
Line Keys and Softkeys
Busy Lamp Field BLF Key
Setting a BLF Key
Example
Line Keys and Softkeys
BLF List Key
Setting a BLF List Key
Line Keys and Softkeys
Automatic Call Distribution ACD Key for Sylantro Servers
Configuring an Automatic Call Distribution ACD Key
ACD LED Table
Using the ACD Feature on your IP Phone
57i Solid Red LED Blinking Red LED No LED Icon
Using the ACD Key
Available Log Out
Presses the Pickup softkey to answer the call
Configuring Directed Call Pickup DCP Keyfor Sylantro Servers
Configuring Group Call Pickup GCP Key for Sylantro Servers
Using Directed Call Pickup/Group Call Pickup
Using Directed Call Pickup DCP
Using Group Call Pickup GCP
Press the Pickup Key to answer
XML Key
Services Key Top and bottom keys are softkeys
XML Application URI XML Application Title
Click on Operation-Softkeys and XML-Services
Setting XML Services
Click on Operation-Softkeys and XML
Setting an XML Key
From the Services Menu
Accessing the XML Service
Services Key
From an XML Softkey
Setting a Flash Key
Flash Key
Setting a Sprecode Key
Sprecode Key
Line Keys and Softkeys
Park/Pickup Static Configuration
Park/Pickup Keys
Configuring Park /Pickup using Static Configuration
Park/Pickup Call Server Configuration Values
Click on Basic Settings-Preferences-General
Park/Pickup Key Configuration
Key Configuration Using the Aastra Web UI
Configuring Park/Pickup using Key Configuration
Configuration Values on
Park a Call
Using the Park Call/Pickup Parked Call Feature
Pickup a Parked Call
Last Call Return lcr Key Sylantro Servers only
Setting a Last Call Return Key
How it works
Line Keys and Softkeys
Services Key
Setting Services Key
Directory Key
Directory Key
101
Setting Directory Key
Callers List Key
Callers List Key
103
Setting Callers List Key
Intercom Key
Intercom Key
105
Setting an Intercom Key
None Key
Setting a None Key
107
Setting an Empty Key
Empty Key
Phone Lock Key
Setting a Phone Lock Key
109
Using the Lock/Unlock Key on the IP Phone
Lock the Phone
Softkey function is deleted from the IP phone memory
Deleting a Key
111
Making Calls
Making Calls
Dialing a Number
Using Handsfree Speakerphone
113
Advanced Volume Controls for the Headset Mic
Using a Headset
To change this volume
To Make and Receive Calls Using a Headset
115
Using Intercom
Using the Icom Key
Incoming Intercom Features Description Aastra Web UI
117
Accessing the Redial List
Redial
Mute
Deleting from the Redial List
Delete All Items
119
Receiving Calls
Receiving Calls
Answering an Incoming Call
To answer the call
Sending an Incoming Call to Voicemail
121
Handling Calls
Handling Calls
Placing a Call on Hold
To place a call on hold
When on Hold
Automatic Hold
Retrieving a Held Call
TueMay17 1019am 0027 L1 Connected 201 Keri March
Screen that displays when handset is lifted
Transfer Key when handset is lifted
Transferring Calls
Blind Transfer
To transfer a call to another extension
Conferencing Calls
125
Using Local Conferencing
Local Conferencing
Conference Key
TueMay171019am 0027 L2 Dial 203
Joining Two Active Calls in a Single Conference
127
Conference key when handset is lifted
Using Centralized Conferencing
Centralized Conferencing for Sylantro and Broadsoft Servers
129
Setting Up Multiple Conferences for Sylantro Server only
Joining Additional Parties to Active Conferences
Ending Calls
131
Accessing Your Directory
Managing Calls
Managing Calls
Directory List
Sorting Entries and Quick Search Feature
Managing the Directory List
DeleteList
133
Office Save BackspaceLabel Abc Cancel
Adding/Editing Entries in the Directory List
Name Number Line
Screen
Adding Names, Numbers, Labels
On Screen
Editing Names, Numbers, and Labels
135
Scrolling Multiple Screens Per Entry
Arranging Multiple Screens
137
Delete? Steve Smith YesCancel
Saving Entries to the Directory List
Saving from the Display
Deleting Single and Multiple Numbers in an Entry
Add New Quit
Directory 97 items Use to view Press 1st letter
139
Adding to and Editing the Directory List
Dial Delete Add Number
Steve Smith Office
141
Scrolling Multiple Screens Per Entry
Add Number Quit 001 Line Dial Delete Arrange
001 Cell Line Dial Delete Arrange
143
Deleting Single and Multiple Numbers in an Entry
Downloading the Directory List to Your PC
145
Download the Directory List
Click on Operation-Directory
Accessing the Directory List
147
Callers List
Caller’s List Screen Display
Accessing the Callers List
Callers List Key Handsfree Button
Press the Callers List key. or
149
Editing Entries in the Callers List
Use
Deleting Entries from the Callers List
151
Downloading the Callers List to Your PC
Download the Callers List
Call Description ForwardMode
Call Forwarding
153
For Global Call Forward Settings
Setting Call Forwarding
Select Call Forward and press Select
Click on Basic Settings-Call Forward
155
Managing Calls
Missed Calls Indicator
Accessing and Clearing Missed Calls
Services Key Callers List
157
Using Voicemail
Voicemail
Additional Features
Additional Features
Configuring Suppression of Dtmf Playback
Star Codes
Click on Basic Settings-Preferences
Display Dtmf Digits
Configuring Display of Dtmf Digits
161
Enable/Disable Call Waiting
Enabling/Disabling Call Waiting
163
Configuring Call Waiting Tone
Play Call Waiting Tone
Stuttered Dial Tone
Configuring Stuttered Dial Tone
165
Configuring XML Beep Support
XML Beep Support
Configuring Status Scroll Delay
Status Scroll Delay
167
Incoming Call Interrupts Dialing
Configuring Incoming Call Interrupts Dialing
169
Goodbye Key Cancels Incoming Calls
Configuring Goodbye Key to Cancel Incoming Calls
Using the Goodbye Key to Cancel Incoming Calls Feature
171
Configuring UPnP Mapping Lines
UPnP Mapping Lines for remote phones
Configuring Message Waiting Indicator
Message Waiting Indicator
173
Incoming Intercom Call Features
Incoming Intercom Features Aastra Web UI Description
Incoming Intercom
Microphone Mute
Configuring Incoming Intercom Settings
Auto-Answer and Play Warning Tone are enabled by default
Auto-Answer/Play Warning Tone
Allow Barge
Using Redial Key for Last Number Redial
Available Features Enabled by Administrators
Available Features Enabled by Administrators
Outgoing Intercom Calls
Missed Call Summary Subscription
Autodial Hotline and Warmline
Customizable Callers List Key and Services Key
Centralized Conferencing
Hold Feature Enhancement for Broadsoft Servers
Answer and Ignore Softkeys for XML Applications
XML Softkey for Special Characters in XML Applications
179
Model 536M and 560M Expansion Modules
Model 536M and 560M Expansion Modules
Model 536M
Model 560M
536M Expansion Module
Using the Expansion Modules
181
560M Expansion Module
1List 1 and List
Function Keys
1 Screen
2 Screen
183
Troubleshooting Solutions
Troubleshooting Solutions
What are services, and how do I use them?
Why does my phone display the No Service message?
How do I change my user password?
How do I find the IP address of my phone?
Why does my phone display Bad Encrypted Config?
How do I restart the IP phone?
187
How do I lock my phone?
189
Page
Limited Warranty
Limited Warranty
Warranty Repair Services
Exclusions
Page
Time Zone Name/Time Zone Code Table
Appendix a Time Zone Codes
Time Zone Name Time Zone Code
2Model 57i IP Phone User Guide
Time
4Model 57i IP Phone User Guide
Index
Index-1
Index
Index-3
Page
Page
Aastra Telecom Inc 41-001201-00 Rev
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