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Aastra Telecom IP Phone manual

Models: IP Phone

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Aastra Telecom IP Phone manual

Contents

57i IP Phone Page Software License Agreement Software License AgreementModel 57i IP Phone User Guide Page Table of Contents Table of Contents112 120122 132Vii Page About this Guide About this GuideDocumentation Introduction Phone FeaturesIntroduction Installation and Setup RequirementsGetting Started Getting StartedPlugging in and Starting the Phone Dhcp waiting For IP SIP Idle Screen Network Connected/Network Disconnected Services Intercom Directory Callers List Idle ScreenReference Idle Screen With Softkeys ConfiguredIdle Screen Idle Screen with Voicemail Messages Voicemail IconScreen Display After Picking Up the Handset Idle Screen After Handset PickupIP Phone Keys and Key Descriptions IP Phone Keys and Key DescriptionsKey Descriptions Keys Key DescriptionIP Phone Keys and Key Descriptions IP Phone Keys and Key Descriptions Methods for Customizing Your Phone Methods for Customizing Your PhonePhone Options via the IP Phone UI Option NumberFor Simplified Options MenuUsing the IP Phone UI ReferencesUsing the Aastra Web UI Phone Options via the Aastra Web UIMethods for Customizing Your Phone Operation, Basic Settings Headings DescriptionsOr per-line basis Phone Status Phone StatusPhone Status via IP Phone UI Select Phone StatusFinding Your Phone’s IP Address Attr. Port0 Port1Phone Status via the Aastra Web UI Customizing Your Phone Customizing Your PhoneRing Tones and Tone Sets Ring TonesConfiguring Ring Tones and Tone Sets Ring Tone SetsSelect Preferences Select Ring ToneFor per-line configuration Setting Contrast Level Contrast Level Cancel DoneContrast Level Select Contrast LevelSetting the Backlight BacklightSelect Backlight DisplayKaren Batz Backlight Off Auto Cancel DoneBacklight On Time Seconds Backspace Clear Change Cancel Done Live DialpadEnabling/Disabling Live Dialpad Select Preferences Select Live DialpadAudio Mode Option Description Audio ModeSet Audio Headset Mic Volume Setting Audio Mode and Headset Mic VolumeSelect Preferences Select Set Audio Select Audio Mode Set Audio Audio Mode Headset Mic Volume Select DoneHeadset Mic Volume Low Medium High Cancel Done Select Headset Mic VolumePhone Configuring Time and Date Time and DateSet Time and Time Format Select Preferences Select Time and Date Select Set TimeBackspace Cancel AM/PMDone Time Format Time Format 12h Change Cancel DoneSelect Time Format Set Date and Date FormatCustomizing Your PhoneSelect Date Format Set Time Zone Select Preferences Select Time and Date Select Time ZoneDaylight Savings Time Select Preferences Select Daylight SavingsClick on Basic Settings-Preferences-Time and Date Setting WWW MMM DD defaultLanguage Specifying the Language to UseClick on Basic Settings-Preferences-Language Settings User Password Setting a User PasswordIf you change the password Then you need to Select User Password and press SelectClick on Operation-User Password Reset a User Password Resetting a User PasswordClick on Operation-Phone Lock Restarting your phone Click on Operation-ResetSelect Restart Phone Phone Lock Locking/Unlocking a PhoneLock the Phone Unlock the PhoneUnlock the Phone Lock the PhoneLock the Phone? field, click Defining an Emergency Dial Plan Emergency Description NumberDefine an Emergency Dial Plan 911110Line Keys and Softkeys Line Keys and SoftkeysMultiple Line and Call Appearances Softkeys Multiple Line Call Appearance KeysDirectory None Callers List Softkeys SoftkeysKey Function Description Line Line Keys and Softkeys Softkey Type Default States State-Based Softkeys Bottom Keys onlyNone Softkeys State DescriptionXML Key Display Behavior Label LABSat Jan 1 1218am Line Key Activity Light Icon DefinitionYou use the Aastra Web UI to set a softkey as a line Setting a Line Key Speeddial Key Speeddial PrefixCreating a Speeddial Key Using the Softkeys Enter Name Enter Number Line Save Backspace ABC CancelEnter Number Line Save Backspace Cancel Enter NameLine Save Backspace 123Creating a Speeddial Key Using the Aastra Web UI Setting a Do Not Disturb Key Do not Disturb DND KeyLine Keys and Softkeys Busy Lamp Field BLF Key Setting a BLF KeyExample Line Keys and Softkeys BLF List Key Setting a BLF List Key Line Keys and Softkeys Automatic Call Distribution ACD Key for Sylantro Servers Configuring an Automatic Call Distribution ACD Key ACD LED Table Using the ACD Feature on your IP Phone57i Solid Red LED Blinking Red LED No LED Icon Using the ACD Key Available Log Out Presses the Pickup softkey to answer the call Configuring Directed Call Pickup DCP Keyfor Sylantro Servers Configuring Group Call Pickup GCP Key for Sylantro Servers Using Directed Call Pickup/Group Call Pickup Using Directed Call Pickup DCPUsing Group Call Pickup GCP Press the Pickup Key to answerXML Key Services Key Top and bottom keys are softkeysXML Application URI XML Application Title Click on Operation-Softkeys and XML-Services Setting XML ServicesClick on Operation-Softkeys and XML Setting an XML Key From the Services Menu Accessing the XML ServiceServices Key From an XML Softkey Setting a Flash Key Flash KeySetting a Sprecode Key Sprecode KeyLine Keys and Softkeys Park/Pickup Static Configuration Park/Pickup KeysConfiguring Park /Pickup using Static Configuration Park/Pickup Call Server Configuration ValuesClick on Basic Settings-Preferences-General Park/Pickup Key Configuration Key Configuration Using the Aastra Web UIConfiguring Park/Pickup using Key Configuration Configuration Values on Park a Call Using the Park Call/Pickup Parked Call FeaturePickup a Parked Call Last Call Return lcr Key Sylantro Servers only Setting a Last Call Return KeyHow it works Line Keys and Softkeys Services Key Setting Services Key Directory Key Directory Key101 Setting Directory Key Callers List Key Callers List Key103 Setting Callers List Key Intercom Key Intercom Key105 Setting an Intercom Key None Key Setting a None Key107 Setting an Empty Key Empty KeyPhone Lock Key Setting a Phone Lock Key109 Using the Lock/Unlock Key on the IP Phone Lock the PhoneSoftkey function is deleted from the IP phone memory Deleting a Key111 Making Calls Making CallsDialing a Number Using Handsfree Speakerphone 113Advanced Volume Controls for the Headset Mic Using a HeadsetTo change this volume To Make and Receive Calls Using a Headset 115Using Intercom Using the Icom KeyIncoming Intercom Features Description Aastra Web UI 117Accessing the Redial List RedialMute Deleting from the Redial ListDelete All Items 119Receiving Calls Receiving CallsAnswering an Incoming Call To answer the callSending an Incoming Call to Voicemail 121Handling Calls Handling CallsPlacing a Call on Hold To place a call on holdWhen on Hold Automatic HoldRetrieving a Held Call TueMay17 1019am 0027 L1 Connected 201 Keri MarchScreen that displays when handset is lifted Transfer Key when handset is liftedTransferring Calls Blind TransferTo transfer a call to another extension Conferencing Calls125 Using Local Conferencing Local ConferencingConference Key TueMay171019am 0027 L2 Dial 203Joining Two Active Calls in a Single Conference 127Conference key when handset is lifted Using Centralized ConferencingCentralized Conferencing for Sylantro and Broadsoft Servers 129 Setting Up Multiple Conferences for Sylantro Server only Joining Additional Parties to Active ConferencesEnding Calls 131Accessing Your Directory Managing CallsManaging Calls Directory ListSorting Entries and Quick Search Feature Managing the Directory ListDeleteList 133Office Save BackspaceLabel Abc Cancel Adding/Editing Entries in the Directory ListName Number Line ScreenAdding Names, Numbers, Labels On ScreenEditing Names, Numbers, and Labels 135Scrolling Multiple Screens Per Entry Arranging Multiple Screens 137Delete? Steve Smith YesCancel Saving Entries to the Directory ListSaving from the Display Deleting Single and Multiple Numbers in an EntryAdd New Quit Directory 97 items Use to view Press 1st letter139 Adding to and Editing the Directory List Dial Delete Add Number Steve Smith Office141 Scrolling Multiple Screens Per Entry Add Number Quit 001 Line Dial Delete Arrange 001 Cell Line Dial Delete Arrange143 Deleting Single and Multiple Numbers in an Entry Downloading the Directory List to Your PC 145Download the Directory List Click on Operation-DirectoryAccessing the Directory List 147Callers List Caller’s List Screen DisplayAccessing the Callers List Callers List Key Handsfree ButtonPress the Callers List key. or 149Editing Entries in the Callers List Use Deleting Entries from the Callers List151 Downloading the Callers List to Your PC Download the Callers ListCall Description ForwardMode Call Forwarding153 For Global Call Forward Settings Setting Call ForwardingSelect Call Forward and press Select Click on Basic Settings-Call Forward 155Managing Calls Missed Calls Indicator Accessing and Clearing Missed CallsServices Key Callers List 157Using Voicemail VoicemailAdditional Features Additional FeaturesConfiguring Suppression of Dtmf Playback Star CodesClick on Basic Settings-Preferences Display Dtmf Digits Configuring Display of Dtmf Digits161 Enable/Disable Call Waiting Enabling/Disabling Call Waiting 163Configuring Call Waiting Tone Play Call Waiting ToneStuttered Dial Tone Configuring Stuttered Dial Tone165 Configuring XML Beep Support XML Beep SupportConfiguring Status Scroll Delay Status Scroll Delay167 Incoming Call Interrupts Dialing Configuring Incoming Call Interrupts Dialing 169Goodbye Key Cancels Incoming Calls Configuring Goodbye Key to Cancel Incoming CallsUsing the Goodbye Key to Cancel Incoming Calls Feature 171Configuring UPnP Mapping Lines UPnP Mapping Lines for remote phonesConfiguring Message Waiting Indicator Message Waiting Indicator173 Incoming Intercom Call Features Incoming Intercom Features Aastra Web UI DescriptionIncoming Intercom Microphone MuteConfiguring Incoming Intercom Settings Auto-Answer and Play Warning Tone are enabled by defaultAuto-Answer/Play Warning Tone Allow BargeUsing Redial Key for Last Number Redial Available Features Enabled by Administrators Available Features Enabled by AdministratorsOutgoing Intercom Calls Missed Call Summary SubscriptionAutodial Hotline and Warmline Customizable Callers List Key and Services KeyCentralized Conferencing Hold Feature Enhancement for Broadsoft Servers Answer and Ignore Softkeys for XML ApplicationsXML Softkey for Special Characters in XML Applications 179Model 536M and 560M Expansion Modules Model 536M and 560M Expansion ModulesModel 536M Model 560M536M Expansion Module Using the Expansion Modules181 560M Expansion Module 1List 1 and ListFunction Keys 1 Screen2 Screen 183Troubleshooting Solutions Troubleshooting SolutionsWhat are services, and how do I use them? Why does my phone display the No Service message?How do I change my user password? How do I find the IP address of my phone?Why does my phone display Bad Encrypted Config? How do I restart the IP phone? 187How do I lock my phone? 189 Page Limited Warranty Limited WarrantyWarranty Repair Services ExclusionsPage Time Zone Name/Time Zone Code Table Appendix a Time Zone CodesTime Zone Name Time Zone Code 2Model 57i IP Phone User Guide Time 4Model 57i IP Phone User Guide Index Index-1Index Index-3 Page Page Aastra Telecom Inc 41-001201-00 Rev