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Aastra Telecom IP Phone manual Goodbye Key Cancels Incoming Calls

Models: IP Phone

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Additional Features

Goodbye Key Cancels Incoming Calls

The 57i has a feature that allows you to configure the Goodbye key to drop a second incoming call or ignore incoming calls presented to the phone when you are on an active call. The parameter is called "Goodbye Key Cancels Incoming Call" and is configurable via the Aastra Web UI.

If you enable this parameter, which is the default, pressing the Goodbye key rejects calls coming into the phone while you are on an active call. When you disable this parameter, pressing the Goodbye key hangs up the active call.

If you disable this feature, and the phone receives another call when an active call is already present., the phone displays a softkey 1 as “Answer” and softkey 2 as “Ignore”.

Configuring Goodbye Key to Cancel Incoming Calls

Aastra Web UI

Use the following procedure to configure the Goodbye key to cancel incoming calls on the IP phone.

Note: "Goodbye Key Cancels Incoming Call" is enabled by default.

1. Click on Basic Settings->Preferences->General.

2.The "Goodbye Key Cancels Incoming Call" field is enabled by default. If required, disable this field by unchecking the check box.

3.Click to save your settings.

170Model 57i IP Phone User Guide

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Aastra Telecom IP Phone manual Goodbye Key Cancels Incoming Calls, Configuring Goodbye Key to Cancel Incoming Calls

Contents

57i IP Phone Page Software License Agreement Software License AgreementModel 57i IP Phone User Guide Page Table of Contents Table of Contents122 112120 132Vii Page About this Guide About this GuideDocumentation Introduction Phone FeaturesIntroduction Installation and Setup RequirementsGetting Started Getting StartedPlugging in and Starting the Phone Dhcp waiting For IP SIP Idle Screen Network Connected/Network Disconnected Services Intercom Directory Callers List Idle ScreenReference Idle Screen With Softkeys ConfiguredIdle Screen Idle Screen with Voicemail Messages Voicemail IconScreen Display After Picking Up the Handset Idle Screen After Handset PickupKey Descriptions IP Phone Keys and Key DescriptionsIP Phone Keys and Key Descriptions Keys Key DescriptionIP Phone Keys and Key Descriptions IP Phone Keys and Key Descriptions Phone Options via the IP Phone UI Methods for Customizing Your PhoneMethods for Customizing Your Phone Option NumberFor Simplified Options MenuUsing the IP Phone UI ReferencesUsing the Aastra Web UI Phone Options via the Aastra Web UIMethods for Customizing Your Phone Operation, Basic Settings Headings DescriptionsOr per-line basis Phone Status via IP Phone UI Phone StatusPhone Status Select Phone StatusFinding Your Phone’s IP Address Attr. Port0 Port1Phone Status via the Aastra Web UI Ring Tones and Tone Sets Customizing Your PhoneCustomizing Your Phone Ring TonesSelect Preferences Configuring Ring Tones and Tone SetsRing Tone Sets Select Ring ToneFor per-line configuration Contrast Level Setting Contrast LevelContrast Level Cancel Done Select Contrast LevelSelect Backlight Setting the BacklightBacklight DisplayKaren Batz Backlight Off Auto Cancel DoneBacklight On Time Seconds Backspace Clear Enabling/Disabling Live Dialpad Change Cancel DoneLive Dialpad Select Preferences Select Live DialpadAudio Mode Option Description Audio ModeSet Audio Select Preferences Select Set Audio Select Audio Mode Headset Mic VolumeSetting Audio Mode and Headset Mic Volume Set Audio Audio Mode Headset Mic Volume Select DoneHeadset Mic Volume Low Medium High Cancel Done Select Headset Mic VolumePhone Set Time and Time Format Configuring Time and DateTime and Date Select Preferences Select Time and Date Select Set TimeSelect Time Format Backspace Cancel AM/PMDoneTime Format Time Format 12h Change Cancel Done Set Date and Date FormatCustomizing Your PhoneSelect Date Format Set Time Zone Select Preferences Select Time and Date Select Time ZoneDaylight Savings Time Select Preferences Select Daylight SavingsClick on Basic Settings-Preferences-Time and Date Setting WWW MMM DD defaultLanguage Specifying the Language to UseClick on Basic Settings-Preferences-Language Settings If you change the password Then you need to User PasswordSetting a User Password Select User Password and press SelectClick on Operation-User Password Reset a User Password Resetting a User PasswordClick on Operation-Phone Lock Restarting your phone Click on Operation-ResetSelect Restart Phone Lock the Phone Phone LockLocking/Unlocking a Phone Unlock the PhoneUnlock the Phone Lock the PhoneLock the Phone? field, click Defining an Emergency Dial Plan Emergency Description NumberDefine an Emergency Dial Plan 911110Multiple Line and Call Appearances Line Keys and SoftkeysLine Keys and Softkeys Softkeys Multiple Line Call Appearance KeysDirectory None Callers List Softkeys SoftkeysKey Function Description Line Line Keys and Softkeys None Softkeys Softkey Type Default StatesState-Based Softkeys Bottom Keys only State DescriptionXML Key Display Behavior Label LABSat Jan 1 1218am Line Key Activity Light Icon DefinitionYou use the Aastra Web UI to set a softkey as a line Setting a Line Key Speeddial Key Speeddial PrefixCreating a Speeddial Key Using the Softkeys Enter Name Enter Number Line Save Backspace ABC CancelLine Save Backspace Enter Number Line Save Backspace CancelEnter Name 123Creating a Speeddial Key Using the Aastra Web UI Setting a Do Not Disturb Key Do not Disturb DND KeyLine Keys and Softkeys Busy Lamp Field BLF Key Setting a BLF KeyExample Line Keys and Softkeys BLF List Key Setting a BLF List Key Line Keys and Softkeys Automatic Call Distribution ACD Key for Sylantro Servers Configuring an Automatic Call Distribution ACD Key ACD LED Table Using the ACD Feature on your IP Phone57i Solid Red LED Blinking Red LED No LED Icon Using the ACD Key Available Log Out Presses the Pickup softkey to answer the call Configuring Directed Call Pickup DCP Keyfor Sylantro Servers Configuring Group Call Pickup GCP Key for Sylantro Servers Using Group Call Pickup GCP Using Directed Call Pickup/Group Call PickupUsing Directed Call Pickup DCP Press the Pickup Key to answerXML Key Services Key Top and bottom keys are softkeysXML Application URI XML Application Title Click on Operation-Softkeys and XML-Services Setting XML ServicesClick on Operation-Softkeys and XML Setting an XML Key From the Services Menu Accessing the XML ServiceServices Key From an XML Softkey Setting a Flash Key Flash KeySetting a Sprecode Key Sprecode KeyLine Keys and Softkeys Park/Pickup Static Configuration Park/Pickup KeysConfiguring Park /Pickup using Static Configuration Park/Pickup Call Server Configuration ValuesClick on Basic Settings-Preferences-General Park/Pickup Key Configuration Key Configuration Using the Aastra Web UIConfiguring Park/Pickup using Key Configuration Configuration Values on Park a Call Using the Park Call/Pickup Parked Call FeaturePickup a Parked Call Last Call Return lcr Key Sylantro Servers only Setting a Last Call Return KeyHow it works Line Keys and Softkeys Services Key Setting Services Key Directory Key Directory Key101 Setting Directory Key Callers List Key Callers List Key103 Setting Callers List Key Intercom Key Intercom Key105 Setting an Intercom Key None Key Setting a None Key107 Setting an Empty Key Empty KeyPhone Lock Key Setting a Phone Lock Key109 Using the Lock/Unlock Key on the IP Phone Lock the PhoneSoftkey function is deleted from the IP phone memory Deleting a Key111 Making Calls Making CallsDialing a Number Using Handsfree Speakerphone 113Advanced Volume Controls for the Headset Mic Using a HeadsetTo change this volume To Make and Receive Calls Using a Headset 115Using Intercom Using the Icom KeyIncoming Intercom Features Description Aastra Web UI 117Accessing the Redial List RedialDelete All Items MuteDeleting from the Redial List 119Answering an Incoming Call Receiving CallsReceiving Calls To answer the callSending an Incoming Call to Voicemail 121Placing a Call on Hold Handling CallsHandling Calls To place a call on holdRetrieving a Held Call When on HoldAutomatic Hold TueMay17 1019am 0027 L1 Connected 201 Keri MarchTransferring Calls Screen that displays when handset is liftedTransfer Key when handset is lifted Blind TransferTo transfer a call to another extension Conferencing Calls125 Conference Key Using Local ConferencingLocal Conferencing TueMay171019am 0027 L2 Dial 203Joining Two Active Calls in a Single Conference 127Conference key when handset is lifted Using Centralized ConferencingCentralized Conferencing for Sylantro and Broadsoft Servers 129 Setting Up Multiple Conferences for Sylantro Server only Joining Additional Parties to Active ConferencesEnding Calls 131Managing Calls Accessing Your DirectoryManaging Calls Directory ListDeleteList Sorting Entries and Quick Search FeatureManaging the Directory List 133Name Number Line Office Save BackspaceLabel Abc CancelAdding/Editing Entries in the Directory List ScreenEditing Names, Numbers, and Labels Adding Names, Numbers, LabelsOn Screen 135Scrolling Multiple Screens Per Entry Arranging Multiple Screens 137Saving from the Display Delete? Steve Smith YesCancelSaving Entries to the Directory List Deleting Single and Multiple Numbers in an EntryAdd New Quit Directory 97 items Use to view Press 1st letter139 Adding to and Editing the Directory List Dial Delete Add Number Steve Smith Office141 Scrolling Multiple Screens Per Entry Add Number Quit 001 Line Dial Delete Arrange 001 Cell Line Dial Delete Arrange143 Deleting Single and Multiple Numbers in an Entry Downloading the Directory List to Your PC 145Download the Directory List Click on Operation-DirectoryAccessing the Directory List 147Callers List Caller’s List Screen DisplayPress the Callers List key. or Accessing the Callers ListCallers List Key Handsfree Button 149Editing Entries in the Callers List Use Deleting Entries from the Callers List151 Downloading the Callers List to Your PC Download the Callers ListCall Description ForwardMode Call Forwarding153 For Global Call Forward Settings Setting Call ForwardingSelect Call Forward and press Select Click on Basic Settings-Call Forward 155Managing Calls Services Key Callers List Missed Calls IndicatorAccessing and Clearing Missed Calls 157Using Voicemail VoicemailConfiguring Suppression of Dtmf Playback Additional FeaturesAdditional Features Star CodesClick on Basic Settings-Preferences Display Dtmf Digits Configuring Display of Dtmf Digits161 Enable/Disable Call Waiting Enabling/Disabling Call Waiting 163Configuring Call Waiting Tone Play Call Waiting ToneStuttered Dial Tone Configuring Stuttered Dial Tone165 Configuring XML Beep Support XML Beep SupportConfiguring Status Scroll Delay Status Scroll Delay167 Incoming Call Interrupts Dialing Configuring Incoming Call Interrupts Dialing 169Goodbye Key Cancels Incoming Calls Configuring Goodbye Key to Cancel Incoming CallsUsing the Goodbye Key to Cancel Incoming Calls Feature 171Configuring UPnP Mapping Lines UPnP Mapping Lines for remote phonesConfiguring Message Waiting Indicator Message Waiting Indicator173 Incoming Intercom Incoming Intercom Call FeaturesIncoming Intercom Features Aastra Web UI Description Microphone MuteAuto-Answer/Play Warning Tone Configuring Incoming Intercom SettingsAuto-Answer and Play Warning Tone are enabled by default Allow BargeUsing Redial Key for Last Number Redial Outgoing Intercom Calls Available Features Enabled by AdministratorsAvailable Features Enabled by Administrators Missed Call Summary SubscriptionAutodial Hotline and Warmline Customizable Callers List Key and Services KeyCentralized Conferencing XML Softkey for Special Characters in XML Applications Hold Feature Enhancement for Broadsoft ServersAnswer and Ignore Softkeys for XML Applications 179Model 536M Model 536M and 560M Expansion ModulesModel 536M and 560M Expansion Modules Model 560M536M Expansion Module Using the Expansion Modules181 Function Keys 560M Expansion Module1List 1 and List 1 Screen2 Screen 183Troubleshooting Solutions Troubleshooting SolutionsHow do I change my user password? What are services, and how do I use them?Why does my phone display the No Service message? How do I find the IP address of my phone?Why does my phone display Bad Encrypted Config? How do I restart the IP phone? 187How do I lock my phone? 189 Page Warranty Repair Services Limited WarrantyLimited Warranty ExclusionsPage Time Zone Name/Time Zone Code Table Appendix a Time Zone CodesTime Zone Name Time Zone Code 2Model 57i IP Phone User Guide Time 4Model 57i IP Phone User Guide Index Index-1Index Index-3 Page Page Aastra Telecom Inc 41-001201-00 Rev