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Aastra Telecom
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57i IP Phone
Models:
IP Phone
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Troubleshooting
Install
Password
WWW MMM DD default
Status Scroll Delay
Missed Calls Indicator
Warranty
For per-line configuration
Resetting a User Password
Accessing the Redial List
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57i IP Phone
User Guide
Release 2.1
41-001201-00
Rev 02
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Page 2
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Contents
57i IP Phone
Page
Software License Agreement
Software License Agreement
Model 57i IP Phone User Guide
Page
Table of Contents
Table of Contents
120
112
122
132
Vii
Page
About this Guide
About this Guide
Documentation
Introduction
Phone Features
Introduction
Requirements
Installation and Setup
Getting Started
Getting Started
Plugging in and Starting the Phone
Dhcp waiting For IP
SIP
Idle Screen
Network Connected/Network Disconnected
Idle Screen
Services Intercom Directory Callers List
Reference
Idle Screen With Softkeys Configured
Idle Screen
Voicemail Icon
Idle Screen with Voicemail Messages
Idle Screen After Handset Pickup
Screen Display After Picking Up the Handset
IP Phone Keys and Key Descriptions
IP Phone Keys and Key Descriptions
Key Descriptions
Keys Key Description
IP Phone Keys and Key Descriptions
IP Phone Keys and Key Descriptions
Methods for Customizing Your Phone
Methods for Customizing Your Phone
Phone Options via the IP Phone UI
Option Number
Simplified Options Menu
For
References
Using the IP Phone UI
Phone Options via the Aastra Web UI
Using the Aastra Web UI
Methods for Customizing Your Phone
Headings Descriptions
Operation, Basic Settings
Or per-line basis
Phone Status
Phone Status
Phone Status via IP Phone UI
Select Phone Status
Attr. Port0 Port1
Finding Your Phone’s IP Address
Phone Status via the Aastra Web UI
Customizing Your Phone
Customizing Your Phone
Ring Tones and Tone Sets
Ring Tones
Ring Tone Sets
Configuring Ring Tones and Tone Sets
Select Preferences
Select Ring Tone
For per-line configuration
Contrast Level Cancel Done
Setting Contrast Level
Contrast Level
Select Contrast Level
Backlight
Setting the Backlight
Select Backlight
Display
Karen Batz
Backlight Off Auto Cancel Done
Backlight On Time Seconds Backspace Clear
Live Dialpad
Change Cancel Done
Enabling/Disabling Live Dialpad
Select Preferences Select Live Dialpad
Audio Mode Option Description
Audio Mode
Set Audio
Setting Audio Mode and Headset Mic Volume
Headset Mic Volume
Select Preferences Select Set Audio Select Audio Mode
Set Audio Audio Mode Headset Mic Volume Select Done
Headset Mic Volume Low Medium High Cancel Done
Select Headset Mic Volume
Phone
Time and Date
Configuring Time and Date
Set Time and Time Format
Select Preferences Select Time and Date Select Set Time
Time Format Time Format 12h Change Cancel Done
Backspace Cancel AM/PMDone
Select Time Format
Set Date and Date Format
Customizing
Your Phone
Select Date Format
Select Preferences Select Time and Date Select Time Zone
Set Time Zone
Select Preferences Select Daylight Savings
Daylight Savings Time
WWW MMM DD default
Click on Basic Settings-Preferences-Time and Date Setting
Specifying the Language to Use
Language
Click on Basic Settings-Preferences-Language Settings
Setting a User Password
User Password
If you change the password Then you need to
Select User Password and press Select
Click on Operation-User Password
Reset a User Password
Resetting a User Password
Click on Operation-Phone Lock
Restarting your phone
Click on Operation-Reset
Select Restart Phone
Locking/Unlocking a Phone
Phone Lock
Lock the Phone
Unlock the Phone
Unlock the Phone
Lock the Phone
Lock the Phone? field, click
Emergency Description Number
Defining an Emergency Dial Plan
911110
Define an Emergency Dial Plan
Line Keys and Softkeys
Line Keys and Softkeys
Multiple Line and Call Appearances
Softkeys Multiple Line Call Appearance Keys
Directory None Callers List Softkeys
Softkeys
Key Function Description
Line
Line Keys and Softkeys
State-Based Softkeys Bottom Keys only
Softkey Type Default States
None Softkeys
State Description
XML
Label LAB
Key Display Behavior
Sat Jan 1 1218am
Activity Light Icon Definition
Line Key
You use the Aastra Web UI to set a softkey as a line
Setting a Line Key
Speeddial Prefix
Speeddial Key
Enter Name Enter Number Line Save Backspace ABC Cancel
Creating a Speeddial Key Using the Softkeys
Enter Name
Enter Number Line Save Backspace Cancel
Line Save Backspace
123
Creating a Speeddial Key Using the Aastra Web UI
Do not Disturb DND Key
Setting a Do Not Disturb Key
Line Keys and Softkeys
Busy Lamp Field BLF Key
Setting a BLF Key
Example
Line Keys and Softkeys
BLF List Key
Setting a BLF List Key
Line Keys and Softkeys
Automatic Call Distribution ACD Key for Sylantro Servers
Configuring an Automatic Call Distribution ACD Key
ACD LED Table
Using the ACD Feature on your IP Phone
57i Solid Red LED Blinking Red LED No LED Icon
Using the ACD Key
Available Log Out
Presses the Pickup softkey to answer the call
Configuring Directed Call Pickup DCP Keyfor Sylantro Servers
Configuring Group Call Pickup GCP Key for Sylantro Servers
Using Directed Call Pickup DCP
Using Directed Call Pickup/Group Call Pickup
Using Group Call Pickup GCP
Press the Pickup Key to answer
XML Key
Services Key Top and bottom keys are softkeys
XML Application URI XML Application Title
Click on Operation-Softkeys and XML-Services
Setting XML Services
Click on Operation-Softkeys and XML
Setting an XML Key
From the Services Menu
Accessing the XML Service
Services Key
From an XML Softkey
Flash Key
Setting a Flash Key
Sprecode Key
Setting a Sprecode Key
Line Keys and Softkeys
Park/Pickup Keys
Park/Pickup Static Configuration
Configuring Park /Pickup using Static Configuration
Park/Pickup Call Server Configuration Values
Click on Basic Settings-Preferences-General
Key Configuration Using the Aastra Web UI
Park/Pickup Key Configuration
Configuring Park/Pickup using Key Configuration
Configuration Values on
Park a Call
Using the Park Call/Pickup Parked Call Feature
Pickup a Parked Call
Last Call Return lcr Key Sylantro Servers only
Setting a Last Call Return Key
How it works
Line Keys and Softkeys
Services Key
Setting Services Key
Directory Key
Directory Key
101
Setting Directory Key
Callers List Key
Callers List Key
103
Setting Callers List Key
Intercom Key
Intercom Key
105
Setting an Intercom Key
None Key
Setting a None Key
107
Empty Key
Setting an Empty Key
Phone Lock Key
Setting a Phone Lock Key
109
Lock the Phone
Using the Lock/Unlock Key on the IP Phone
Softkey function is deleted from the IP phone memory
Deleting a Key
111
Making Calls
Making Calls
Dialing a Number
113
Using Handsfree Speakerphone
Advanced Volume Controls for the Headset Mic
Using a Headset
To change this volume
115
To Make and Receive Calls Using a Headset
Using the Icom Key
Using Intercom
117
Incoming Intercom Features Description Aastra Web UI
Redial
Accessing the Redial List
Deleting from the Redial List
Mute
Delete All Items
119
Receiving Calls
Receiving Calls
Answering an Incoming Call
To answer the call
121
Sending an Incoming Call to Voicemail
Handling Calls
Handling Calls
Placing a Call on Hold
To place a call on hold
Automatic Hold
When on Hold
Retrieving a Held Call
TueMay17 1019am 0027 L1 Connected 201 Keri March
Transfer Key when handset is lifted
Screen that displays when handset is lifted
Transferring Calls
Blind Transfer
To transfer a call to another extension
Conferencing Calls
125
Local Conferencing
Using Local Conferencing
Conference Key
TueMay171019am 0027 L2 Dial 203
127
Joining Two Active Calls in a Single Conference
Conference key when handset is lifted
Using Centralized Conferencing
Centralized Conferencing for Sylantro and Broadsoft Servers
129
Joining Additional Parties to Active Conferences
Setting Up Multiple Conferences for Sylantro Server only
131
Ending Calls
Managing Calls
Accessing Your Directory
Managing Calls
Directory List
Managing the Directory List
Sorting Entries and Quick Search Feature
DeleteList
133
Adding/Editing Entries in the Directory List
Office Save BackspaceLabel Abc Cancel
Name Number Line
Screen
On Screen
Adding Names, Numbers, Labels
Editing Names, Numbers, and Labels
135
Scrolling Multiple Screens Per Entry
137
Arranging Multiple Screens
Saving Entries to the Directory List
Delete? Steve Smith YesCancel
Saving from the Display
Deleting Single and Multiple Numbers in an Entry
Add New Quit
Directory 97 items Use to view Press 1st letter
139
Adding to and Editing the Directory List
Dial Delete Add Number
Steve Smith Office
141
Scrolling Multiple Screens Per Entry
Add Number Quit 001 Line Dial Delete Arrange
001 Cell Line Dial Delete Arrange
143
Deleting Single and Multiple Numbers in an Entry
145
Downloading the Directory List to Your PC
Click on Operation-Directory
Download the Directory List
147
Accessing the Directory List
Caller’s List Screen Display
Callers List
Callers List Key Handsfree Button
Accessing the Callers List
Press the Callers List key. or
149
Editing Entries in the Callers List
Use
Deleting Entries from the Callers List
151
Download the Callers List
Downloading the Callers List to Your PC
Call Description ForwardMode
Call Forwarding
153
For Global Call Forward Settings
Setting Call Forwarding
Select Call Forward and press Select
155
Click on Basic Settings-Call Forward
Managing Calls
Accessing and Clearing Missed Calls
Missed Calls Indicator
Services Key Callers List
157
Voicemail
Using Voicemail
Additional Features
Additional Features
Configuring Suppression of Dtmf Playback
Star Codes
Click on Basic Settings-Preferences
Display Dtmf Digits
Configuring Display of Dtmf Digits
161
Enable/Disable Call Waiting
163
Enabling/Disabling Call Waiting
Play Call Waiting Tone
Configuring Call Waiting Tone
Stuttered Dial Tone
Configuring Stuttered Dial Tone
165
XML Beep Support
Configuring XML Beep Support
Configuring Status Scroll Delay
Status Scroll Delay
167
Incoming Call Interrupts Dialing
169
Configuring Incoming Call Interrupts Dialing
Configuring Goodbye Key to Cancel Incoming Calls
Goodbye Key Cancels Incoming Calls
171
Using the Goodbye Key to Cancel Incoming Calls Feature
UPnP Mapping Lines for remote phones
Configuring UPnP Mapping Lines
Configuring Message Waiting Indicator
Message Waiting Indicator
173
Incoming Intercom Features Aastra Web UI Description
Incoming Intercom Call Features
Incoming Intercom
Microphone Mute
Auto-Answer and Play Warning Tone are enabled by default
Configuring Incoming Intercom Settings
Auto-Answer/Play Warning Tone
Allow Barge
Using Redial Key for Last Number Redial
Available Features Enabled by Administrators
Available Features Enabled by Administrators
Outgoing Intercom Calls
Missed Call Summary Subscription
Autodial Hotline and Warmline
Customizable Callers List Key and Services Key
Centralized Conferencing
Answer and Ignore Softkeys for XML Applications
Hold Feature Enhancement for Broadsoft Servers
XML Softkey for Special Characters in XML Applications
179
Model 536M and 560M Expansion Modules
Model 536M and 560M Expansion Modules
Model 536M
Model 560M
536M Expansion Module
Using the Expansion Modules
181
1List 1 and List
560M Expansion Module
Function Keys
1 Screen
183
2 Screen
Troubleshooting Solutions
Troubleshooting Solutions
Why does my phone display the No Service message?
What are services, and how do I use them?
How do I change my user password?
How do I find the IP address of my phone?
Why does my phone display Bad Encrypted Config?
187
How do I restart the IP phone?
How do I lock my phone?
189
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Limited Warranty
Limited Warranty
Warranty Repair Services
Exclusions
Page
Time Zone Name/Time Zone Code Table
Appendix a Time Zone Codes
Time Zone Name Time Zone Code
2Model 57i IP Phone User Guide
Time
4Model 57i IP Phone User Guide
Index-1
Index
Index
Index-3
Page
Page
Aastra Telecom Inc 41-001201-00 Rev
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