Sending an Incoming Call to Voicemail | Aastra Telecom IP Phone

Sending an Incoming Call to Voicemail

You can send an incoming call directly to voicemail without answering the call. To

do this, press without picking up the handset. If you're already on the phone your incoming call should go directly to voicemail. Your phone screen displays a

voicemail icon ( ) along with the number of waiting messages, if you have

unheard messages (example: x4).

Receiving Calls

Model 57i IP Phone User Guide

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Aastra Telecom IP Phone manual Sending an Incoming Call to Voicemail, 121

Contents

57i IP Phone Page Software License Agreement Software License AgreementModel 57i IP Phone User Guide Page Table of Contents Table of Contents 120 112122 132 Vii Page About this Guide About this GuideDocumentation Phone Features IntroductionIntroduction Requirements Installation and Setup Getting Started Getting StartedPlugging in and Starting the Phone Dhcp waiting For IP SIP Idle Screen Network Connected/Network Disconnected Idle Screen Services Intercom Directory Callers List Idle Screen With Softkeys Configured ReferenceIdle Screen Voicemail Icon Idle Screen with Voicemail Messages Idle Screen After Handset Pickup Screen Display After Picking Up the Handset IP Phone Keys and Key Descriptions IP Phone Keys and Key DescriptionsKey Descriptions Keys Key Description IP Phone Keys and Key Descriptions IP Phone Keys and Key Descriptions Methods for Customizing Your Phone Methods for Customizing Your PhonePhone Options via the IP Phone UI Option Number Simplified Options Menu For References Using the IP Phone UI Phone Options via the Aastra Web UI Using the Aastra Web UI Methods for Customizing Your Phone Headings Descriptions Operation, Basic Settings Or per-line basis Phone Status Phone StatusPhone Status via IP Phone UI Select Phone Status Attr. Port0 Port1 Finding Your Phone’s IP Address Phone Status via the Aastra Web UI Customizing Your Phone Customizing Your PhoneRing Tones and Tone Sets Ring Tones Ring Tone Sets Configuring Ring Tones and Tone SetsSelect Preferences Select Ring Tone For per-line configuration Contrast Level Cancel Done Setting Contrast LevelContrast Level Select Contrast Level Backlight Setting the BacklightSelect Backlight Display Backlight Off Auto Cancel Done Karen BatzBacklight On Time Seconds Backspace Clear Live Dialpad Change Cancel DoneEnabling/Disabling Live Dialpad Select Preferences Select Live Dialpad Audio Mode Audio Mode Option DescriptionSet Audio Setting Audio Mode and Headset Mic Volume Headset Mic VolumeSelect Preferences Select Set Audio Select Audio Mode Set Audio Audio Mode Headset Mic Volume Select Done Select Headset Mic Volume Headset Mic Volume Low Medium High Cancel DonePhone Time and Date Configuring Time and DateSet Time and Time Format Select Preferences Select Time and Date Select Set Time Time Format Time Format 12h Change Cancel Done Backspace Cancel AM/PMDoneSelect Time Format Set Date and Date Format Your Phone CustomizingSelect Date Format Select Preferences Select Time and Date Select Time Zone Set Time Zone Select Preferences Select Daylight Savings Daylight Savings Time WWW MMM DD default Click on Basic Settings-Preferences-Time and Date Setting Specifying the Language to Use Language Click on Basic Settings-Preferences-Language Settings Setting a User Password User PasswordIf you change the password Then you need to Select User Password and press Select Click on Operation-User Password Resetting a User Password Reset a User PasswordClick on Operation-Phone Lock Click on Operation-Reset Restarting your phoneSelect Restart Phone Locking/Unlocking a Phone Phone LockLock the Phone Unlock the Phone Lock the Phone Unlock the PhoneLock the Phone? field, click Emergency Description Number Defining an Emergency Dial Plan 911110 Define an Emergency Dial Plan Line Keys and Softkeys Line Keys and SoftkeysMultiple Line and Call Appearances Softkeys Multiple Line Call Appearance Keys Softkeys Directory None Callers List SoftkeysKey Function Description Line Line Keys and Softkeys State-Based Softkeys Bottom Keys only Softkey Type Default StatesNone Softkeys State Description XML Label LAB Key Display Behavior Sat Jan 1 1218am Activity Light Icon Definition Line Key You use the Aastra Web UI to set a softkey as a line Setting a Line Key Speeddial Prefix Speeddial Key Enter Name Enter Number Line Save Backspace ABC Cancel Creating a Speeddial Key Using the Softkeys Enter Name Enter Number Line Save Backspace CancelLine Save Backspace 123 Creating a Speeddial Key Using the Aastra Web UI Do not Disturb DND Key Setting a Do Not Disturb Key Line Keys and Softkeys Setting a BLF Key Busy Lamp Field BLF KeyExample Line Keys and Softkeys BLF List Key Setting a BLF List Key Line Keys and Softkeys Automatic Call Distribution ACD Key for Sylantro Servers Configuring an Automatic Call Distribution ACD Key Using the ACD Feature on your IP Phone ACD LED Table57i Solid Red LED Blinking Red LED No LED Icon Using the ACD Key Available Log Out Presses the Pickup softkey to answer the call Configuring Directed Call Pickup DCP Keyfor Sylantro Servers Configuring Group Call Pickup GCP Key for Sylantro Servers Using Directed Call Pickup DCP Using Directed Call Pickup/Group Call PickupUsing Group Call Pickup GCP Press the Pickup Key to answer Services Key Top and bottom keys are softkeys XML KeyXML Application URI XML Application Title Setting XML Services Click on Operation-Softkeys and XML-ServicesClick on Operation-Softkeys and XML Setting an XML Key Accessing the XML Service From the Services MenuServices Key From an XML Softkey Flash Key Setting a Flash Key Sprecode Key Setting a Sprecode Key Line Keys and Softkeys Park/Pickup Keys Park/Pickup Static Configuration Park/Pickup Call Server Configuration Values Configuring Park /Pickup using Static ConfigurationClick on Basic Settings-Preferences-General Key Configuration Using the Aastra Web UI Park/Pickup Key Configuration Configuring Park/Pickup using Key Configuration Configuration Values on Using the Park Call/Pickup Parked Call Feature Park a CallPickup a Parked Call Setting a Last Call Return Key Last Call Return lcr Key Sylantro Servers onlyHow it works Line Keys and Softkeys Services Key Setting Services Key Directory Key Directory Key101 Setting Directory Key Callers List Key Callers List Key103 Setting Callers List Key Intercom Key Intercom Key105 Setting an Intercom Key Setting a None Key None Key107 Empty Key Setting an Empty Key Setting a Phone Lock Key Phone Lock Key109 Lock the Phone Using the Lock/Unlock Key on the IP Phone Deleting a Key Softkey function is deleted from the IP phone memory111 Making Calls Making CallsDialing a Number 113 Using Handsfree Speakerphone Using a Headset Advanced Volume Controls for the Headset MicTo change this volume 115 To Make and Receive Calls Using a Headset Using the Icom Key Using Intercom 117 Incoming Intercom Features Description Aastra Web UI Redial Accessing the Redial List Deleting from the Redial List MuteDelete All Items 119 Receiving Calls Receiving CallsAnswering an Incoming Call To answer the call 121 Sending an Incoming Call to Voicemail Handling Calls Handling CallsPlacing a Call on Hold To place a call on hold Automatic Hold When on HoldRetrieving a Held Call TueMay17 1019am 0027 L1 Connected 201 Keri March Transfer Key when handset is lifted Screen that displays when handset is liftedTransferring Calls Blind Transfer Conferencing Calls To transfer a call to another extension125 Local Conferencing Using Local ConferencingConference Key TueMay171019am 0027 L2 Dial 203 127 Joining Two Active Calls in a Single Conference Using Centralized Conferencing Conference key when handset is liftedCentralized Conferencing for Sylantro and Broadsoft Servers 129 Joining Additional Parties to Active Conferences Setting Up Multiple Conferences for Sylantro Server only 131 Ending Calls Managing Calls Accessing Your DirectoryManaging Calls Directory List Managing the Directory List Sorting Entries and Quick Search FeatureDeleteList 133 Adding/Editing Entries in the Directory List Office Save BackspaceLabel Abc CancelName Number Line Screen On Screen Adding Names, Numbers, LabelsEditing Names, Numbers, and Labels 135 Scrolling Multiple Screens Per Entry 137 Arranging Multiple Screens Saving Entries to the Directory List Delete? Steve Smith YesCancelSaving from the Display Deleting Single and Multiple Numbers in an Entry Directory 97 items Use to view Press 1st letter Add New Quit139 Adding to and Editing the Directory List Steve Smith Office Dial Delete Add Number141 Scrolling Multiple Screens Per Entry 001 Cell Line Dial Delete Arrange Add Number Quit 001 Line Dial Delete Arrange143 Deleting Single and Multiple Numbers in an Entry 145 Downloading the Directory List to Your PC Click on Operation-Directory Download the Directory List 147 Accessing the Directory List Caller’s List Screen Display Callers List Callers List Key Handsfree Button Accessing the Callers ListPress the Callers List key. or 149 Editing Entries in the Callers List Deleting Entries from the Callers List Use151 Download the Callers List Downloading the Callers List to Your PC Call Forwarding Call Description ForwardMode153 Setting Call Forwarding For Global Call Forward SettingsSelect Call Forward and press Select 155 Click on Basic Settings-Call Forward Managing Calls Accessing and Clearing Missed Calls Missed Calls IndicatorServices Key Callers List 157 Voicemail Using Voicemail Additional Features Additional FeaturesConfiguring Suppression of Dtmf Playback Star Codes Click on Basic Settings-Preferences Configuring Display of Dtmf Digits Display Dtmf Digits161 Enable/Disable Call Waiting 163 Enabling/Disabling Call Waiting Play Call Waiting Tone Configuring Call Waiting Tone Configuring Stuttered Dial Tone Stuttered Dial Tone165 XML Beep Support Configuring XML Beep Support Status Scroll Delay Configuring Status Scroll Delay167 Incoming Call Interrupts Dialing 169 Configuring Incoming Call Interrupts Dialing Configuring Goodbye Key to Cancel Incoming Calls Goodbye Key Cancels Incoming Calls 171 Using the Goodbye Key to Cancel Incoming Calls Feature UPnP Mapping Lines for remote phones Configuring UPnP Mapping Lines Message Waiting Indicator Configuring Message Waiting Indicator173 Incoming Intercom Features Aastra Web UI Description Incoming Intercom Call FeaturesIncoming Intercom Microphone Mute Auto-Answer and Play Warning Tone are enabled by default Configuring Incoming Intercom SettingsAuto-Answer/Play Warning Tone Allow Barge Using Redial Key for Last Number Redial Available Features Enabled by Administrators Available Features Enabled by AdministratorsOutgoing Intercom Calls Missed Call Summary Subscription Customizable Callers List Key and Services Key Autodial Hotline and WarmlineCentralized Conferencing Answer and Ignore Softkeys for XML Applications Hold Feature Enhancement for Broadsoft ServersXML Softkey for Special Characters in XML Applications 179 Model 536M and 560M Expansion Modules Model 536M and 560M Expansion ModulesModel 536M Model 560M Using the Expansion Modules 536M Expansion Module181 1List 1 and List 560M Expansion ModuleFunction Keys 1 Screen 183 2 Screen Troubleshooting Solutions Troubleshooting Solutions Why does my phone display the No Service message? What are services, and how do I use them?How do I change my user password? How do I find the IP address of my phone? Why does my phone display Bad Encrypted Config? 187 How do I restart the IP phone? How do I lock my phone? 189 Page Limited Warranty Limited WarrantyWarranty Repair Services ExclusionsPage Appendix a Time Zone Codes Time Zone Name/Time Zone Code TableTime Zone Name Time Zone Code 2Model 57i IP Phone User Guide Time 4Model 57i IP Phone User Guide Index-1 Index Index Index-3 Page Page Aastra Telecom Inc 41-001201-00 Rev