Troubleshooting
Various problems can arise when configuring and using the FCR200. This section is provided to help guide the user through some of the basic methods of identifying faults in the setup and configuration of the unit.
Most problems are found in the initial installation. In general, it is wise to check all connections and review the configuration before proceeding with further trouble analysis. Simplify the installation if possible, reducing it to the most basic configuration then adding elements one at a time and verifying the operation at each step.
Indicators
The LED indicators on the FCR200 are useful for diagnosing various problems.
•The Power indicator turns on when power is applied to the router. Lack of power indication suggests the unit being turned off, a problem with the power supplied to the unit, or an internal problem with the unit.
•The Fault indicator is lit when the FCR200 detects a fault condition. Faults can occur as a result of Power On Self Test (POST) failure or operational failures. It is normal for this indicator to flash on when the unit is powered up or reset. If the fault indicator stays lit, contact customer support.
•The SCSI 1 indicator shows SCSI 1 activity when lit. This should only occur briefly during power up or configuration, and relatively often when the unit is transferring data. If the SCSI indicator stays continually lit without corresponding target device activity, it may indicate a problem with the SCSI bus configuration. Verify the SCSI bus configuration.
•The SCSI 0 indicator shows SCSI 0 activity when lit. This should only occur briefly during power up or configuration, and relatively often when the unit is transferring data. If the SCSI indicator stays continually lit without corresponding target device activity, it may indicate a problem with the SCSI bus configuration. Verify the SCSI bus configuration.
Troubleshooting