Product Support Information
Presales Inquiries and Applications Support
Please contact your local distributor, ADTRAN Applications Engineering, or ADTRAN Sales:
Applications Engineering | (800) | |
Sales | (800) |
Post-Sale Support
Please contact your local distributor first. If your local distributor cannot help, please contact ADTRAN Technical Support and have the unit serial number available.
Technical Support | (888) 4ADTRAN |
Repair and Return
If ADTRAN Technical Support determines that a repair is needed, Technical Support will coordinate with the Customer and Product Service (CAPS) de- partment to issue an RMA number. For information regarding equipment currently in house or possible fees associated with repair, contact CAPS direct- ly at the following number:
CAPS Department | (256) |
Identify the RMA number clearly on the package (below address), and return to the following address:
ADTRAN, Inc.
CAPS Department
901 Explorer Boulevard
Huntsville, Alabama 35806
RMA # _____________
