Manuals / ADTRAN / Computer Equipment / Network Router

ADTRAN L128T user manual Troubleshooting

Models: L128T L128

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Table of Contents
Upgrade/Status	104
Upgrade/Start Transfer	105
Upgrade/Abort Transfer	105
Upgrade/TFTP Server	105
Utilities/Exit	105
Chapter 4. Troubleshooting	107
If Self-Test Fails	107
If the Express L128/L128T does not read Ready	107
If you are unable to connect calls	113
Chapter 5. Specifications	115
Specifications and Features	115
Network Interface	115
Ethernet Interface (LAN)	115
Switch Compatibility	115
Dual POTS Interface	115
Display	116
Environmental	116
Physical	116
Power	116
Appendix A. Loop Status Messages	117
Appendix B. Log Messages	121
Appendix C. SNMP	139
Appendix D. Connector Pinouts	143
Appendix E. Terminal Mode Commands	145
Appendix F. Frame Relay Firmware Version	149
Glossary	161
Acronyms	171
Index	173

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Express L128/L128T User Manual

61202.070L1-1

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ADTRAN L128T user manual Troubleshooting

Contents

Express L128 and Express L128T USER MANUALISDN Router/Bridge Express L128, Data OnlyTrademark RADIO FREQUENCY INTERFERENCE STATEMENT FEDERAL COMMUNICATIONS COMMISSIONCANADIAN EQUIPMENT LIMITATIONS CANADIAN EMISSIONS REQUIREMENTSIMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONSTable of Contents Chapter 3. Terminal Menu Operation and Structure Table of ContentsStatic Routes/Active Table of ContentsStatic Routes/Subnet Mask NAT/Web ServerBridge/Spanning Tree Connection List/IP Connection List/Dial OutConnection List/IPX Connection List/BridgeConnection List/Bandwidth Upgrade/TFTP Host Upgrade/Transfer MethodUpgrade/Filename Call Sessions/Spanning TreeChapter 4. Troubleshooting List of Figures Express L128/L128T User Manual List of Figures61202.070L1-1 Table 4-A Troubleshooting Calls Table 2-A Using the Flash-HookList of Tables Table D-A IBM/AT Style EIA-232 InterfaceExpress L128/L128T User Manual List of Tables61202.070L1-1 Quick Startup Guide SETTING UP THE ISDN LINEInternet Access using Network Address Translation NAT CONNECTING TO AN INTERNET SERVICE PROVIDER14. Go into the Configuration/IP/NAT submenu and set DHCP Mode to On MULTIPROTOCOL ROUTING BETWEEN TWO LANS Remote/Home Office Accessing the Corporate LANSave Connection List changes? enter y When the computer which is attached to the local LAN attempts to access a host on the access server, the Express L128/L128T will dial the number pro- vided in the Connection List profile. The Express L128/L128T will provide one of two B-channels based on traffic demand and POTS port usage Express XLT model only. If no packet traffic is transmitted or received for the speci- fied number of seconds, the Express L128/L128T will disconnect the link until a computer on the local LAN again attempts to access a host on the access serv- er Express L128/L128T User Manual Quick Startup Guide61202.070L1-1 ISDN OVERVIEW Chapter Understanding ISDN and the Express L128/L128TTHE EXPRESS L128/L128T Express L128/L128TSingle User to Corporate LAN ApplicationsSingle User to Corporate LAN Provides high speed home access to the Internet Single User to Internet Service ProviderMultiple User to Internet Service Provider Multiple Users to Internet Service Provider ISP using NATSOHO to Corporate LAN Small Office - Home Office SOHO to Corporate LANDemand Routing and Bridging with the Express L128/L128T Factory DefaultBridging IP Routing Routing over PPP Bridging Concurrent Routing and BridgingIPX Routing Connection List - Simplifying and Enhancing the Dial FunctionNetwork Address Translation Mode LAN IndicatorsFront Panel Test Indicators WAN IndicatorsExpress L128/L128T LEDs Express L128/L128T Rear Panel ISDN ConnectionOrdering ISDN Connecting to the InternetInteroperability Security ConfigurationISDN NETWORK CONNECTION Chapter InstallationLOCAL AREA NETWORK CONNECTION Supplementary Services TELEPHONE CONNECTION L128T ONLY Basic Telephone ServiceDTMF Keypad Press **8XXXXXXXUsing the Flash-Hook Customer Premises WiringTable 2-A Calling a second party with an active callTo Telephone Company New Wiring SchemeYellow Red Green Black To Telephone CompanyTo Telephone Company New Wiring SchemeYellow Red Green Black To Telephone CompanyExpress L128/L128T User Manual Chapter 2 Installation61202.070L1-1 TERMINAL MENU STRUCTURE Chapter 3 Terminal Menu Operation and StructureDial ConfigurationTop Level Terminal Menu Right PaneLeft Pane ModeTest StatusLogs UtilitiesGeneral Layout NAVIGATING THE TERMINAL MENUSMenu Path Moving AroundGeneral Navigation Navigation with the KeyboardEnter EscapeConÞguration Level Security LevelsConfiguration/System Info Screen CONFIGURATION MENU Configuration/System InfoSystem Name System LocationFirmware Revision System ContactSystem Uptime Date/TimeConfiguration/WAN Screen Configuration/WANWAN/ISDN ISDN/Dial LineDMS-100 LUCENT 5ESS defNational ISDN1 Dial Line/Area CodeISDN/Leased Line LDN 1 = 5 5 5 1 2 1 LDN 2 = 5 5 5 1 2Slave def MasterWAN/POTS ISDN/FEBEsPOTS/POTS Assignment POTS/NI-1 Conference FIConfiguration/IP Screen Configuration/IPIP/IP Address IP/Subnet MaskIP/Static Routes IP/Default GatewayStatic Routes/Active Static Routes/IP AddressIP/IP Router Static Routes/PrivateIP Router/Mode IP/RIPRIP/Direction RIP/MethodRIP/V2 Secret IP/NATNAT/Web Server NAT/DHCP Renewal TimeIP/DNS DNS/Domain NameUDP Relay/Mode IP/UDP RelayUDP Relay/UDP Relay List UDP Relay List/UDP Port TypeIP/Proxy ARP Configuration/IPX Screen Configuration/IPXIPX/Mode IPX/NetworkIPX/Frame Type IPX/RIP TimerIPX/Seed Status IPX/SAP Timer Configuration/Bridge Screen Configuration/BridgeBridge/Mode Bridge/WAN IP BridgeWAN IP Bridge/Netmask WAN IP Bridge/NetworkWAN IP Bridge/Triggered WAN IP Bridge/Proxy ARPWAN IPX Bridge/Frame Type WAN IPX Bridge/NetworkWAN IPX Bridge/Seed Status WAN IPX Bridge/TriggeredSpanning Tree/Priority Spanning Tree/Forward DelaySpanning Tree/Maximum Age Spanning Tree/Hello TimeLAN Port/Path Cost Write security 2 Read security Spanning Tree/WAN PortSpanning Tree/WAN Port WAN Port 1/Path Cost WAN Port 1/ActiveWAN Port 1/Priority Bridge/Address TableConfiguration/Security Screen Configuration/SecuritySecurity/Authentication Security/Radius Server Security/WhenRadius Server/Primary Server Radius Server/Secondary ServerSecurity/PPP Radius Server/Retry CountFilter Defines /MAC Filter Defines Security/Filter DefinesName Src AddrOffset Filter Defines /Pattern Filter DefinesPattern MaskProto Dst Port CmprProto Cmpr TCP EstType Comp TypeConfiguration/Connection List Screen Configuration/Connection ListConfiguration/Security/PPP Connection List/AuthenticationConnection List/Description Connection List/ActiveAuthentication/Tx Method If the Configuration/Security/Authentication parameter is setConfiguration/Security/PPP Authentication/Tx Password Authentication/Tx UsernameAuthentication/Rx Username Authentication/Rx PasswordConnection List/IP Authentication/Call IDIP/Mode IP/RouteRoute/Netmask Route/IP/NetRoute/Private Route/HopsIP/RIP RIP/TriggeredRIP/Mode RIP/ProtocolConnection List/IPX RIP/RetainIPX/Remote Network IPX/TriggeredIPX/Type 20 Packets IPX/RetainConnection List/Probe Connection List/BridgeProbe/Active Probe/IntervalConnection List/PPP Probe/Update WindowPPP/Multilink Multilink/ModeMultilink/BACP PPP/Max ConfigPPP/Compression PPP/VJ CompressionPPP/Max Failure PPP/Max TimerConnection List/Dial Out Dial Out/NumberDial Out/Connection Timeout Dial Out/DelayDial Out/Redial at 56K Dial Out/Initial Channels Dial Out/AttemptsConnection List/Bandwidth Bandwidth/On DemandBandwidth/Samples Filters/WAN-to-LAN In Connection List/FiltersFilters/In Exceptions from the Configuration/Security/FilterDefines/MAC Filter Defines list Defines/Pattern Filter Defines listIn Exceptions list Filters/Demand Dial Filters/Out ExceptionsWrite security 2 Read security Filters/Dem Dial ExceptionsExpress L128/L128T User Manual 61202.070L1-1Configuration/Management Screen Configuration/ManagementTelnet/Server Access Management/TelnetUser List/Name Telnet/User ListUser List/Authen Method User List/LevelManagement/SNMP SNMP AccessSNMP/Communities Communities/NameMaint Port/Password Maint Port/Password ProtectTraps/Manager IP Management/Maint PortMaint Port/Parity Configuration/Terminal ModeMaint Port/Stop Bits Dial/Description DIAL MENUDial/Dial Dial ScreenDial/Status Dial/Hang UpDial/Channels Dial/NumberStatus/Call Sessions STATUS MENUStatus Screen Call Sessions/Session1 and Call Sessions/Session2 Call Sessions/Spanning Tree Status/ARP CacheStatus/IP Routes Status/Bridge TableBridge Cache/Port - Port device learned from LAN, WAN0, or WAN1 Status/IPX Routes Status/WAN Stats Status/IPX ServersIPX Servers/Type - The server type IPX Servers/Name - The server name HDLC PortStatus/LAN Stats TCP segments sent TCP segments received Total TCP resetsStatus/IP Stats TCP failed attempts TCP passive connections TCP current connectionsICMP messages sent ICMP messages received ICMP specif if errors ICMP redirected messages ICMP packet errors ICMP timeouts receivedTotal forwarded datagrams IP reassembly timeout IP reassembly failures Disassembled fragments Errorfree discardsTest Menu/Echo Request TEST MENUTest Menu/Dial Self Test ScreenLogs/Sys log Host LOGS MENULogs/PPP Log Logs ScreenPPP Log/Active Logs/Call LogPPP Log/Wrap PPP Log/LevelCall Log/Wrap Logs/Network LogCall Log/Level Call Log/ViewNetwork Log/View Network Log/LevelNetwork Log/Clear Utilities/Ping UTILITIES MENUUtilities Screen Upgrade/Transfer Method Utilities/Upgrade MenuUpgrade/TFTP Host Upgrade/FilenameUpgrade/Abort Transfer Upgrade/Start TransferUpgrade/TFTP Server Utilities/ExitExpress L128/L128T User Manual Chapter 3 Terminal Menu Operation and Structure61202.070L1-1 IF SELF-TEST FAILS Chapter TroubleshootingIF THE EXPRESS L128/L128T DOES NOT READ READY The Express L128/L128T software setup The Express L128/L128T hardware The Express L128/L128T software setup SPID1 = SPID2 = LDN 1 = LDN 2 = The Express L128/L128T software setup To isolate the problem, perform the following procedure IF YOU ARE UNABLE TO CONNECT CALLS Troubleshooting CallsTable 4-A Express L128/L128T User Manual Chapter 4 Troubleshooting61202.070L1-1 SPECIFICATIONS AND FEATURES Chapter SpecificationsSwitch Compatibility Network InterfaceDisplay PowerEnvironmental PhysicalAppendix A Loop Status Messages DISCONNECTINGAutoSpid Download AutoSpidGetting TEI #1 Echo Tx X Rx YGetting TEI #2 ISDN-1 ReadyRINGING B1 and B2 Bearer Channel Status MessagesAudio DialingWaiting RoutingCall is between states or waiting for switch Incoming call state in transitionPPP Log Messages Appendix B Log MessagesAppendix B Log Messages IPXCP X down level No IP addr for peer level Call Log Messages AutoSpid Download Started level Bandwidth drop level CallID 1 in use level NETWORKCONGESTION NETWORKOUTOFORDER NOCIRCUITAVAILABLE NOROUTE Dialing Connected number levelFallback to 56K level L2 #2 not up level NOT end2end ISDN level Attempting to add bad IP iface route ifnum=inter dest=ip level Network Log MessagesRejecting packet with Source Routing option - src=srcip dest=destip Installing bad default route ifnum=inter metric=hops gw=iptelclient bad host level TELNETD Clr TCBFBUFFER flag failed level Express L128/L128T User Manual Appendix B Log Messages61202.070L1-1 Understanding SNMP Appendix C SNMPSNMP Embedded Agent Traps CommunitiesExpress L128/L128T User Manual Appendix C SNMP61202.070L1-1 Table D-A Appendix D Connector PinoutsIBM/AT Style EIA-232 Interface Table D-BRJ-11 POTS Table D-CTable D-D 10BaseT EthernetMenu Commands Appendix E Terminal Mode CommandsGoes directly to ConÞguration/Connection List menu Goes directly to ConÞguration/System Info menuGoes directly to ConÞguration/Management/Telnet menu Goes directly to ConÞguration/Management/SNMP menuDownload/Uploading Configuration Additional CommandsExpress L128/L128T User Manual Appendix E Terminal Mode Commands61202.070L1-1 Configuration/Frame Relay Screen Configuration/Frame RelayAppendix F Frame Relay Firmware Version Figure F-01Frame Relay/Polling Frequency Frame Relay/Maintenance ProtocolFrame Relay/DLCI Mapping Appendix F Frame Relay Firmware VersionDLCI Mapping/DLCI DLCI Mapping/ActiveDLCI Mapping/IP Map IP Map/ActiveIP Map/RIP Protocol IP Map/IARPDLCI Mapping/IPX Map IP Map/NATIPX Map/Active DLCI Mapping/Bridge Map IPX Map/IARPfrom the Configuration/Security/Filter DLCI Mapping/Filtersfrom the Configuration/Security/Filter from the Configuration/Security/FilterIn Exceptions list Figure F-02 Status/SessionsStatus/Sessions Screen with Frame Relay Sessions/PPP SessionSessions/DLCI Table Sessions/Spanning Tree Express L128/L128T User Manual Appendix F Frame Relay Firmware Version61202.070L1-1 BOOTP bearer serviceGlossary 10Base2central office CO four-wire circuitsCSMA/CD D-channelhop count in-band signallingIEEE IEEE 802.1dinterworking Media Access Control MACInternet Protocol ISDNmessage phase jittermultipoint line Name Binding Protocol NBPpoint-to-point protocol PPP service advertising protocol SAPpoison routes routerSNMP serving areaspanning tree SPCSTelnet two-wire circuitTCP/IP twisted pairZombie Routes U-interfaceExpress L128/L128T User Manual Glossary61202.070L1-1 B Channel AcronymsBONDING Acronyms Numerics IndexPage Page Page Page PPP 19, 58 Page Page Page Express L128/L128T User Manual Index61202.070L1-1 Technical Support Product Support InformationCAPS Department Presales Inquiries and Applications Support