Agilent Technologies Agilent E6474A manual Preparing the system for shipping

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Preparing the system for shipping

Do This	Additional Information
1 Write a complete description of the	Include any specific performance details related to the problem. The
failure and attach it to the system.	following information should be returned with the system:
	• Type of service required
	• Date system was returned for repair
	• Description of the problem:
	• Whether problem is constant or intermittent
	• Whether system is temperature-sensitive
	• Whether system is vibration sensitive
	• System settings required to reproduce the problem
	•	Error Code
	•	Performance data
	• Company Name and return address
	• Name and phone number of technical contact person

• Model number of returned system

• Full serial number of returned system

• List of any accessories returned with the system

2Cover all front and rear panel connectors that were originally covered when you first received the system.

3Pack the system in the original shipping containers. Original materials are available through Agilent Technologies office. See step 4 for more information.

4 Wrap the system in anti-static plastic to	For systems weighing less than 54 kg (120 lbs.), use a double-walled,
reduce the possibility of damage caused	corrugated cardboard carton of 159 kg (350 lbs.) test strength.
by electrostatic discharge.	The carton must be large enough to allow 3 to 4 inches on all sides of the
	system for packing material, and strong enough to accommodate the weight
	of the system.
	Surround the equipment with 3 to 4 inches of packing material, to protect
	the system and prevent it from moving in the carton. If packing foam is not
	available, the best alternative is S.D-240 Air Cap™ from Sealed Air
	Corporation (Commerce, California 90001). Air Cap looks like a plastic sheet
	filled with air bubbles. Use the pink (anti-static) Air Cap to reduce static
	electrical damage. Wrapping the system several times in this material will
	protect the system and prevent it from moving in the carton.

Agilent E6474A User’s Guide 125