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Agilent Technologies Agilent E6474A manual Get Assistance, if You Need It, Agilent Technologies

Models: Agilent E6474A

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Agilent E6474A

User’s Guide

Get Assistance, if You Need It

What you’ll find in this chapter

To do this	See this

Solve problems with your system.	“Troubleshooting your E6474A
	system" on page 102

Verifying your system	“Verifying your System" on page 106

Online frequently asked questions.	“Online Frequently Asked
	Questions" on page 119

Update E645xx receiver firmware.	“Updating E645xx Receiver
	Firmware" on page 120

Contact Customer Support.	“Contacting Customer Support" on
	page 123

Return the system for service.	“Returning the System for
	Service" on page 124

Agilent Technologies

101

Page 101

Image 101

Agilent Technologies Agilent E6474A Get Assistance, if You Need It, Agilent Technologies, What you’ll find in this chapter

Contents

Agilent E6474A Wireless Network Optimization PlatformUser’s Guide Agilent TechnologiesSafety Notices WarrantyNotices Manual Part NumberAgilent E6474A User’s Guide Welcome to Agilent E6474A Wireless Network Optimization PlatformAbout this guide Appendix C, “System Information you needAppendix D “Index”Install the E6474A software 3 Set Up Your SystemGet Ready About this guideExternal antennas Indoor SetupIndoor positioning Batteries5 Get results fast 4 Use Your SystemAfter the Tutorial 6 Get Assistance, if You Need ItOnline Help Accessing Online Help Using Online Help Changing a Sagem phone’s operating modeB Connection Panels and LED Indicators A Safety and Regulatory InformationSignal and input power SymbolsOptions and Part Numbers D Permanent In-Vehicle Hardware InstallationConnecting the ignition sense lead to the fuse block 1 IndexConnecting the ignition sense lead to a switched 12 Volt USB data cableAgilent E6474A User’s Guide Agilent Technologies Get ReadyUnpacking your boxes Agilent E6474A User’s Guide1 Get Ready Before installing the softwareWhat you’ll find in this chapter Installing the SoftwareAgilent Technologies Agilent E6474A User’s Guide2 Installing the Software What is on the CDInstalling the Software Install the E6474A softwareSelect this option Agilent E6474A User’s Guide2 Installing the Software Install Analysis Reporter softwareTo install the Adobe Reader software Install Adobe Reader softwareTo view documents install the Adobe Reader softwareDo This 2 Installing the SoftwareUninstalling Existing Software Uninstalling the Walkabout or VoicePrint softwareInstalling the Software Agilent E6474A User’s GuideAn option will appear in your program listing Verifying your software installationStart the software and check you license options 2 Installing the Softwarematch your ordered license Agilent E6474A User’s Guideoptions connected a valid license dongleAgilent E6474A User’s Guide 2 Installing the SoftwareOverview Set Up Your SystemAgilent Technologies Agilent E6474A User’s GuideWindows 2000 and XP E6473B High Speed Direct Connect Hub3 Set Up Your System Agilent E6474A User’s Guide How to connect the E6473B hubSet Up Your System Power the E6473B hub from the in-vehicle lighter socket How to power your E6473B hub3 Set Up Your System pageAgilent E6474A User’s Guide Power the E6473B hub using the in-vehicle chassisSet Up Your System 3 Set Up Your System Power the E6473B hub from a batteryPower ground cable to vehicle BatteryHow to connect other devices to the E6473B hub How to connect a license key dongle to the E6473B hubSet Up Your System Attach USB License DongleVerifying E6473B hub installation Connecting two direct connect hub systemsDirect connect hub connections 3 Set Up Your SystemAgilent E6474A User’s Guide Verifying installation using the Configuration UtilitySet Up Your System Figure 8 Confidence Test dialog box 3 Set Up Your System4 Enable Use Digital Loopback option 5 Select Begin Test Set Up Your System Verifying Installation using the Device Manager2 Select Start Settings Control Panel Figure 9 Device Manager showing E6473B portsPhones Phone connection using direct serial port3 Set Up Your System Start Programs Agilent Wireless Solutions E6474APhone connection using the E6473B hub Phone connection using PCMCIA PC CardSet Up Your System Agilent E6474A User’s GuideA BC D Figure 11 COM port allocation for phone ports 3 Set Up Your SystemHeadsets Figure 12 Connecting two phones to the E6473B hub External antennas Phone connection using a USB portSet Up Your System Adapters used in kits3 Set Up Your System Agilent Digital ReceiversOverview Refer toSet Up Your System Connect directly to your laptopSerial port RF Antenna Figure 13 Serial port connection for Agilent digital receiverConnect two receivers to your in-vehicle E6473B hub Connect to the E6473B hubConnections for receiver 3 Set Up Your SystemConnections for receiver Set Up Your SystemReceiver E6473B Hub3 Set Up Your System Connect multiple receiversTo connect multiple receivers Set Up Your System Pulse trigger the receiverFigure 16 Connecting more than one receiver to your laptop Agilent E6474A User’s GuideFigure 17 Connecting the pulse trigger cable 3 Set Up Your SystemAgilent digital receiver internal GPS GPS and GPS/DRAgilent digital receiver external GPS Set Up Your SystemExample 2 - Using Placer GPS Example 1 - Using the internal GPS with a differential GPS antenna3 Set Up Your System Figure 18 Internal GPS with optional differential GPSSet Up Your System Example 3 - Placer 455 with differential GPSFigure 19 External GPS - Placer Agilent E6474A User’s GuideAgilent E6474A User’s Guide 3 Set Up Your SystemFigure 20 Placer 455 GPS with differential GPS Agilent GPS/DR navigator External GPS using the E6473B hubSet Up Your System Figure 21 Connect the GPS to the AUX connectorMethod 2 - USB connection Method 1 - In-vehicle chassisMethod 3 - Serial connection 3 Set Up Your SystemGyro positioning Connecting the Speed PulseSet Up Your System Agilent E6474A User’s Guide3 Set Up Your System Indoor positioningBatteries Charging the batteryChecking the remaining charge Set Up Your System3 Set Up Your System Safe handling and disposalAlways use the battery charger provided with the battery Carry pack final assembly Indoor SetupUsing carry pack assembly with the shoulder strap Portable system cable connectionsSet Up Your System Using the carry pack as a backpackFigure 26 Side view of the carry pack showing the shoulder strap Agilent E6474A User’s GuideFigure 28 Carry pack outside view 3 Set Up Your SystemFigure 27 Carry pack inside view Portable digital receiver system Set Up Your SystemFigure 29 Carry pack side view Agilent E6474A User’s Guide3 Set Up Your System Chassis and backpack assemblySet Up Your System Final assemblyAntenna Loop Phone Pouch Direct connect hub Receiver Battery Side Panels Figure 30 Single receiver backpack right side view3 Set Up Your System Using the single-receiver backpackPortable dual E645xx receiver system Agilent E6474A User’s Guide Cable routing within the backpackSet Up Your System 3 Set Up Your System Cable routing through the shoulder strapsFigure 32 Inside the backpack Agilent E6474A User’s GuideSet Up Your System Receiver and hub mountingFigure 33 Routing cables through the shoulder straps Agilent E6474A User’s Guide3 Set Up Your System Cable connections to the E6473B hubCable connections to the receiver Agilent E6474A User’s Guide Dual receiver backpack final assemblySet Up Your System Figure 35 Backpack exterior features 3 Set Up Your SystemSet Up Your System Adjusting the backpack harnessFigure 36 Tightening the shoulder straps on the backpack Agilent E6474A User’s GuideIntroduction License ManagerFor more information 3 Set Up Your SystemTurning the power on Use Your SystemConfiguring devices and views Configuring and creating a WAMS project Option 740E6473B high speed direct connect hub Battery chargingTurning the power on 4 Use Your SystemAgilent direct connect GPS/DR LEDs and display during power-upDetermining GPS receiver status Agilent E6474A User’s Guide4 Use Your System Calibration of dead reckoningAgilent E6474A User’s Guide Starting the softwareTo start the software 4 Use Your System Confirm you license optionsTo check your license options Agilent E6474A User’s Guide Creating a new project4 Use Your System System Setup viewTo create a new plan Agilent E6474A User’s Guide Identifying devices4 Use Your System Identify devicesFigure 41 System setup view showing pop-up menu Agilent E6474A User’s Guide Enabling the devicesFigure 42 System Setup View with a phone identified on COM 4 Use Your System Configuring devices and viewsTo configure a device Agilent E6474A User’s Guide To configure measurement viewsFigure 43 An example of a device properties dialog box 4 Use Your System It is recommended that you also use the Edit Label command on the pop-up menu, to give the device a meaningful name. For Data Devices, it is helpful if the label includes the COM port that the device is connected to. The label will appear in the title bar of the views associated with the deviceDescription File types and locationsAgilent E6474A User’s Guide Use Your SystemConfigure the phone Configuring and creating a data projectGeneric data devices Add a modem connection to the computerAgilent E6474A User’s Guide Configure the network and dial-up connectionTesting the phone/modem configuration To add a device to the data port Adding a data device4 Use Your System Figure 44 Adding a data deviceAgilent E6474A User’s Guide Configuring data device propertiesTo configure a WAMS sequence Configuring and creating a WAMS project OptionTo start the WAMS interface 4 Use Your System“Using Quick Basics - the Online Tutorial on Get results fastAgilent Technologies What you’ll find in this chapter5 Get results fast Using Quick Basics - the Online TutorialAgilent E6474A User’s Guide To run the tutorialAfter the Tutorial 5 Get results fast Accessing Online HelpOnline Help Agilent E6474A User’s Guide Figure 47 A typical online help browser display5 Get results fast Using Online HelpGetting familiar with new features Using the index tab Using the contents tabUsing the search tab Getting Information about Views3 Open the book for the phone or receiver 4 Open the View Menu topic 5 Get results fast5 Click the links for the views listed Agilent E6474A User’s Guide“Troubleshooting your E6474A Get Assistance, if You Need ItOnline frequently asked questions Agilent TechnologiesDevice communication problems Troubleshooting your E6474A systemCauses RemediesAgilent E6474A User’s Guide Setting an iDEN phone’s baud rateChanging a Sagem phone’s operating mode Toshiba direct-connect phone power-up Toshiba phone power-up issuesToshiba 10-CT Toshiba C-103T4 Press the F key 6 Press the F key 7 Power the computer on5 Choose the upper DIAGE option. Do not choose the DIAGE AUX option Agilent E6474A User’s GuideVerifying your System Test 1 - Receiver testing using a signal generatorOverview Preparing the hardwareAgilent E6474A User’s Guide Do not connect the signal generator at this stage3 Click Log Start Live Mode Preparing the software6 Get Assistance, if You Need It Span 1 MHz Averaging Running AveragesAgilent E6474A User’s Guide Testing the signal6 Get Assistance, if You Need It Table 4 Signal Generator Downlink SettingsAgilent E6474A User’s Guide AccuracyPassing the test Preparing the hardware Test 2 - Receiver testing by measuring a known channel6 Get Assistance, if You Need It 1 Connect the system as shown in Figure3 Click Log Start Live Mode Testing the signalPreparing the software Passing the test6 Get Assistance, if You Need It Test 3 - Receiver testing by measuring the noise floorPreparing the hardware Preparing the software 3 Click Log Start Live ModeAveraging Running Averages Agilent E6474A User’s GuideTable 5 Noise Floor Frequency Settings for Step Test 4 - GPS receiver testingTable 6 Noise Floor Frequency Settings for Step Passing the testSetting up the hardware Test 5 - Phone testing using a test callSetting Up the hardware Testing the signal6 For GSM, click View GSM Signal Testing the phone7 For iDEN, click View iDEN Signal Parameters Passing the testAgilent E6474A User’s Guide Online Frequently Asked Questions6 Get Assistance, if You Need It Updating E645xx Receiver FirmwareAgilent E6474A User’s Guide Figure 56 Firmware upgrade required, second dialog boxFigure 57 Receiver with dongle attached Figure 58 Firmware update successful dialog box Replacement firmware security keyFigure 59 Short these pins to update the firmware 6 Get Assistance, if You Need ItTechnical telephone assistance Contacting Customer SupportNumbers to call Agilent E6474A User’s Guide6 Get Assistance, if You Need It Returning the System for ServiceWarranty repair Get Assistance, if You Need It Preparing the system for shippingAgilent E6474A User’s Guide Additional Information 6 Get Assistance, if You Need ItHANDLE WITH CARE” 6 Retain copies of all shipping papers General safety considerations A Safety and Regulatory InformationWarning and caution notices Agilent TechnologiesEnclosure protection IP40 according to IEC Installation, Use, and StorageA Safety and Regulatory Information productdamage Signal and input powerSymbols Agilent E6474A User’s Guide Safety and Regulatory Information11,2*11 Safety and Regulatory Information A Declaration of Conformity - Analog and Digital Cellular RF ReceiversAgilent E6474A User’s Guide Supplementary InformationAgilent E6474A User’s Guide Declaration of Conformity - Agilent Direct Connect HubA Safety and Regulatory Information Agilent Technologies B Connection Panels and LED IndicatorsOverview Agilent E6474A User’s GuideFigure 60 E6473B High Speed Direct Connect Hub front panel B Connection Panels and LED IndicatorsE6473B High Speed Direct Connect Hub E6473B hub rear panel descriptions see Figure Connection Panels and LED Indicators BAgilent E6474A User’s Guide Receiver or Scanner Data portB Connection Panels and LED Indicators E645xx ReceiverConnection Panels and LED Indicators B Agilent High Speed Direct Connect GPS/DR NavigationAgilent High Speed Direct Connect GPS/DR front panel Table 11 Agilent High Speed Direct connect GPS/DR front panelUsed to connects to power supply when the unit is in the rack B Connection Panels and LED IndicatorsFigure 64 Agilent High Speed Direct connect GPS/DR rear panel Serial Port and GPS 1PPSConnection Panels and LED Indicators B Trimble Placer GPS 455DRTrimble Placer connector panel Agilent E6474A User’s GuideAgilent E6474A User’s Guide B Connection Panels and LED IndicatorsSpecifications on page C System Information“Receiver Specifications on page Agilent TechnologiesC System Information Computer Hardware and Software RequirementsCharger specifications part of E6473B Options 022, 023, and Battery Specifications part of E6473B, options 022, 023, andBattery disposal System InformationC System Information Power cableSpecification E6473B High Speed Direct Connect Hub SpecificationsSystem Information Agilent E6474A User’s GuideC System Information Receiver SpecificationsE6450C CDMA/TDMA PCS 1.9 GHz receiver specifications Agilent E6474A User’s Guide 80% for temperatures up to 31C, decreasingSystem Information C System Information E6451A/E6451C GSM900 receiver specifications80% for temperatures up to 31C, decreasing linearly Agilent E6474A User’s Guide Power internal GPS, Option 310, 330System Information C System Information E6452C CDMA/TDMA cellular band receiver specificationsAgilent E6474A User’s Guide Transformer AC Power supplied withSystem Information synchronization E6452A Option 002/E6457C Japan cellular band receiver specificationsC System Information System Information SpecificationAgilent E6474A User’s Guide DescriptionC System Information E6453C GSM1800 and Korean CDMA band receiver specificationsSystem Information SpecificationAgilent E6474A User’s Guide Description+10 dBm, 20V DC, characteristic E6454C 1.9 GHz CDMA/GSM1900 receiver specifications15 dBm, characteristic C System InformationSystem Information SpecificationAgilent E6474A User’s Guide Description80% for temperatures up to 31C, decreasing linearly to E6455C 2.1 GHz W-CDMA/UMTS/cdma2000 receiver specificationsC System Information ± 0.5 dB typical from - 25 dBm to - 110 dBm 20 toSupport for Pulse triggering measurements System InformationAgilent E6474A User’s Guide C System Information E6456C 1.9 GHz W-CDMA/UMTS/cdma2000 receiver specificationsSupport for Pulse triggering measurements System InformationAgilent E6474A User’s Guide C System Information E6458C GSM 850 receiver specificationsSystem Information SpecificationAgilent E6474A User’s Guide DescriptionC System Information E7456C iDEN/CDMA RF receiver specificationsSystem Information SpecificationAgilent E6474A User’s Guide DescriptionTo view a list of supported phones Phone SupportWireless Solutions E6474A Reference Library C System InformationCable part numbers Options and Part NumbersE6473B phone interface cable options System Information CThese kits include an antenna clip Antenna kit part numbersC System Information Hardware included with E6474A software licenses Agilent receiversAgilent E6474A User’s Guide System Information CAgilent E6474A User’s Guide C System InformationTo install this D Permanent In-Vehicle Hardware Installation“Direct Connect Hub Installation on page “Antenna Installation on pageD Permanent In-Vehicle Hardware Installation Installation GuidelinesAgilent E6474A User’s Guide Permanent In-Vehicle Hardware Installation DD Permanent In-Vehicle Hardware Installation Direct Connect Hub InstallationMounting the E645x receiver Installation guidelines Antenna InstallationGPS antenna Permanent In-Vehicle Hardware Installation DD Permanent In-Vehicle Hardware Installation Computer mount installationCellular antennas Main power cable Cable InstallationPhone extender cables USB data cableConnecting the ignition sense lead to the fuse block Power cable connections to the vehicleIgnition sense lead D Permanent In-Vehicle Hardware InstallationSpeed Pulse Cable Connecting the ignition sense lead to a switched 12 Volt leadPermanent In-Vehicle Hardware Installation D Agilent E6474A User’s GuideAgilent E6474A User’s Guide D Permanent In-Vehicle Hardware InstallationAgilent E6474A User’s Guide IndexIndex Agilent E6474A User’s Guide IndexWhat is on the CD VoicePrint, 15 VoicePrint uninstallationWalkabout, 15, 21 uninstallation Wireless Application Measurement System WAMS

Get Assistance, if You Need It

“Troubleshooting your E6474A

“Online Frequently Asked

Questions" on page 119

“Updating E645xx Receiver

“Returning the System for