To run the tutorial

95

After the Tutorial

95

Online Help 96

Accessing Online Help 96

Using Online Help 98

6 Get Assistance, if You Need It 101

Troubleshooting your E6474A system

102

 

Device communication problems

102

 

Setting an iDEN phone’s baud rate

103

 

Changing a Sagem phone’s operating mode 103

 

Toshiba phone power-up issues

104

 

 

Verifying your System

106

 

 

 

 

Test 1 - Receiver testing using a signal generator 106

 

Test 2 - Receiver testing by measuring a known channel

112

Test 3 - Receiver testing by measuring the noise floor

114

Test 4 - GPS receiver testing

116

 

 

Test 5 - Phone testing using a test call

117

 

Online Frequently Asked Questions

119

 

Updating E645xx Receiver Firmware

120

 

Replacement firmware security key

122

 

Contacting Customer Support

123

 

 

 

Technical telephone assistance

123

 

 

Numbers to call

123

 

 

 

 

Returning the System for Service

124

 

 

Warranty repair

124

 

 

 

 

Preparing the system for shipping

125

 

8

Agilent E6474A User’s Guide

Page 8
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Agilent Technologies Agilent E6474A manual Troubleshooting your E6474A system, Setting an iDEN phone’s baud rate