Chapter 9 - PowerView Display Messages

 

PowerView

Meaning

Corrective Action

 

Message

 

 

 

 

 

 

 

Bypass

Bypass contactor stuck in

SymmetraTM is stuck in the on-

Call your contract service provider,

 

on-line position.

line position, and cannot go to

or APC technical support at:

 

 

bypass.

1-888-809-TECH

 

 

 

 

 

UPS in bypass due to

SymmetraTM has transferred to

Call your contract service provider,

 

internal fault.

bypass mode because a fault has

or APC technical support at:

 

 

occured.

1-888-809-TECH

 

 

 

 

 

UPS in bypass due to

The load has exceeded the

Option #1: Decrease the load.

 

overload

system power capacity. The

Option #2: If possible, add power

 

 

SymmetraTM has switched to

modules to the system.

 

 

bypass mode.

 

 

 

 

 

 

System is in Maintenance

The SymmetraTM is in bypass

No corrective action necessary.

 

Bypass

because the maintenance bypass

 

 

 

switch is in the "on" position.

 

 

 

 

 

General

On Battery

The SymmetraTM is in the on

No corrective action necessary.

Fault

 

battery mode of operation. The

Note: Runtime is limited in duration.

 

 

battery modules are being

Prepare to shutdown the

 

 

discharged.

SymmetraTM and the load equipment,

 

 

or restore incoming voltage.

 

 

 

 

 

 

 

 

Need Bat Replacement

One or more battery modules

Refer to chapter 8 for module

 

 

are in need of replacement.

replacement procedures.

 

 

 

 

 

UPS Fault

A fault has occurred in a power

Call your contract service provider,

 

 

module. This will always occur

or APC technical support at:

 

 

with a bad power module failure

1-888-809-TECH

 

 

message.

 

 

 

 

 

 

Shutdown or unable to

SymmetraTM has shutdown

Option #1: Reduce the load to

 

transfer to Batt due to

because an overload has

eliminate overload.

 

overload

occurred and bypass is not

Option #2: If possible, add power

 

 

available.

modules to eliminate overload.

 

 

 

Option #3: Replace failed power

 

 

 

modules to eliminate overload.

 

 

 

Note: If bypass is not available

 

 

 

because of a power failure, wait for

 

 

 

power to be restored. If there is a

 

 

 

utility problem, get it corrected.

 

 

 

 

 

Load Shutdown from

SymmetraTM has shut the load

Correct the input voltage problem.

 

Bypass. Input Freq/Volts

down while it was on bypass,

 

 

outside limits.

because the input power went

 

 

 

out of acceptable range.

 

 

 

 

 

 

Fault, Battery Charger

The battery charger in one or

Refer to chapter8 for module

 

Failure

more power module(s) failed.

replacement procedures.

 

 

 

 

 

Fault, Bypass Relay

The bypass relay has

Call your contract service provider,

 

Malfunction

malfunctioned.

or APC technical support at:

 

 

 

1-888-809-TECH

 

 

 

 

 

 

 

 

9-4

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American Power Conversion SYMSTRF-PD, SYMINIF-PD user manual PowerView Meaning Corrective Action Message Bypass, Fault