American Power Conversion SYMSTRF-PD PowerView Meaning Corrective Action Message Module, Failure

Models: SYMSTRF SYMINIF SYMSTRF-PD SYMINIF-PD

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Chapter 9 - PowerView Display Messages

 

PowerView

Meaning

Corrective Action

 

Message

 

 

 

 

 

 

 

Module

Bad Battery Module

A battery module has failed, and

Refer to chapter 8 for module

Failure

requires replacement.

replacement procedure.

 

 

 

 

 

 

Bad Power Module

A power module has failed, and

Refer to chapter 8 for module

 

requires replacement.

replacement procedure.

 

 

 

 

 

 

 

Intelligence Module is

The main intelligence module has

Refer to chapter 8 for module

 

installed and failed

failed, and requires replacement.

replacement procedure.

 

 

 

 

 

Redundant Intelligence

The redundant intelligence

Refer to chapter 8 for module

 

Module is installed and

module has failed, and requires

 

replacement procedure.

 

failed

replacement.

 

 

 

 

 

 

Threshol-

Load is above kVA alarm

The load has exceeded the user

Option #1: Reduce the load.

d Alarm

threshold

specified load alarm threshold.

Option #2: Use the PowerView to

 

 

 

raise the alarm threshold.

 

 

 

Option #1: If possible, install

 

 

SymmetraTM no longer detects

additional power modules.

 

 

Option #2: Decrease the load.

 

 

redundant power modules.

 

Redundancy has been lost.

Option #3: Disable the redundancy

 

Either power module(s) have

 

 

alarm by setting redundancy to zero.

 

 

failed, or the load has increased.

 

 

(Startup-Setup-Alarms-Redundancy-

 

 

 

select zero.)

 

 

 

 

 

 

Actual power module

Option #1: If possible, install

 

 

additional power modules.

 

 

redundancy has fallen below the

 

 

Option #2: Decrease the load.

 

Redundancy is below

user specified redundancy alarm

 

Option #3: Use the PowerView to

 

alarm threshold.

threshold. Either power

 

decrease the redundancy alarm

 

 

module(s) have failed, or the

 

 

threshold. (Startup-Setup-Alarms-

 

 

load has increased.

 

 

Redundancy-select.)

 

 

 

 

 

 

 

 

 

 

Option #1: Allow the battery

 

 

The predicted runtime is lower

modules to recharge.

 

 

Option #2: If possible, increase the

 

 

than the user specified minimum

 

 

number of battery modules.

 

Runtime is below alarm

runtime alarm threshold. Either

 

Option #3: Decrease the load.

 

threshold.

the battery capacity has

 

Option #4: Use the PowerView to

 

 

decreased, or the load has

 

 

decrease the minimum runtime alarm

 

 

increased.

 

 

threshold. (Startup-Setup-Alarms-

 

 

 

 

 

 

Runtime-select.)

 

 

 

 

Bypass

 

The frequency and/or voltage is

Option #1: Decrease the sensitivity

 

 

out of acceptable range for

to input frequency. (Startup-Setup-

 

Bypass is not in range

bypass. This message occurs

OutputFreq-select.)

 

(either freq or voltage)

when SymmetraTM is on line, and

Option #2: Corrrect input voltage

 

 

indicates that the bypass mode

to provide acceptable voltage and/or

 

 

may not be available if required.

frequency.

 

 

 

 

 

Bypass contactor stuck in

SymmetraTM is stuck in the

Call your contract service provider,

 

bypass position, and cannot go

or APC Technical Support at:

 

bypass position.

 

online.

1-888-809-TECH

 

 

 

 

 

 

 

 

 

 

9-3

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American Power Conversion SYMSTRF-PD PowerView Meaning Corrective Action Message Module, Failure, Threshol, Alarm, Bypass