Paper or envelopes feed improperly
If paper tears, gets skewed, or comes through the printer crumpled, it may not be entering the printer properly. Try the following:
mMake sure you have loaded the paper correctly, paying special attention to both paper adjusters.
For instructions on loading plain paper, see “Loading Paper Into the Paper Tray” in Chapter 1. For instructions on loading other materials see Chapter 4.
mDo not overload the paper tray.
If you use heavier paper, fewer sheets will fit in the paper tray.
mKeep at least a 1/4 inch (6 mm) stack of paper in the paper tray.
Too few sheets can cause paper to feed improperly.
mDo not force paper into the paper tray.
mTry to remove any torn or damaged pieces of paper from the printer.
See “Paper Is Jammed,” earlier in this chapter.
mTake the paper out of the paper tray and check it.
Make sure none of the sheets is curled, bent, or
Make sure the paper adjusters aren’t too snug or too loose. The stack should lie flat (not bowed).
Load either envelopes or paper (not both) into the paper tray.
Make sure you have inserted envelopes correctly. The flaps should lie flat against the envelope, the edges should be smoothed flat, and no air should be trapped in the envelopes. The print side should be down, with the flap on the right.
When loading transparencies, the side with the tape or the paper backing should face up. The taped edge or the edge where the paper and the transparency are joined should go into the paper tray first.
mBe sure the entire output tray is firmly installed in the printer.
