If you have a memory problem, try the following:

mRun only one program at a time; quit the ones you’re not using.

mTry quitting all open applications, then reopen just the one you’re using.

mIncrease the amount of memory you give to the program you’re printing from by using the Get Info command (as explained in the instructions that came with your computer).

mTurn off background printing.

mStop the print queue. Quit all open applications and then start the print queue again.

mIn the Page Setup dialog box, choose Portrait (normal) orientation instead of Landscape (sideways) orientation.

mPrint color documents using “Grayscale” in the Image pop-up menu in the Color panel of the Print dialog box. Printing in grayscale takes less memory.

mTurn on virtual memory in the Memory control panel. Virtual memory is described in the instructions that came with your computer. (Note: Using virtual memory may slow down your computer.)

mObtain additional RAM for your computer. This can solve some of these problems and improve printing speed.

mRestart your computer. Some software applications retain memory resources even after you have quit the application. The only way to recover this memory is to restart.

Documents did not print as expected

If the quality of printing is OK—not smeared or incomplete—but the result is not as you expected, you may have made a mistake in using the printer software. For example, another user might have previously saved their settings (see the Print dialog box), and those settings have been applied to your document. If you are not getting the results you expect when you print, click “Revert to Defaults.” Make sure the settings in the Page Setup and Print dialog boxes are what you want, and then try printing again.

For additional help, read the subsections that follow.

Troubleshooting 79

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Apple 6500 manual Documents did not print as expected, If you have a memory problem, try the following