Note: Before you try to solve the problem,
mA plug may be loose. To make sure that all cables are securely connected, turn off the computer and the printer, then unplug each end of each cable you want to test and plug it back in. For connection instructions, see Chapter 1.
mYou may have indicated the wrong port in the Chooser. Open the Chooser
and change the port selection. (Look at the back of the computer to see whether you plugged the printer into the computer’s printer port [[] or modem port [W].)
mIf your computer is not connected to a network, turn off AppleTalk in the Chooser.
mIf you are trying to use a printer on a network, and the printer name isn’t listed in the Chooser, make sure that the printer is turned on and connected to the network. Then try again to select the printer in the Chooser.
mIf the printer is on a LocalTalk network, someone may have given it a new name.
mYou may be using the wrong printer software. Make sure you installed the software as described in Chapter 2. Also be sure you have selected the printer as described in “Using a Directly Connected Color StyleWriter 6500” or “Using a Color StyleWriter 6500 on a LocalTalk Network,” also in Chapter 2.
mIf you’re using a PowerBook computer with an internal modem, change the serial port setting to Normal or External. For additional information, see “Special Information for PowerBook Owners” in Chapter 2.
mThe printer may need to be reset. Turn the printer off, count to five, then turn it back on.
If you still can’t resolve the problem, the printer may not be working properly. See the information about service and support that came with your printer.
