Apple 6500 manual Cleaning the ink cartridges, Unwanted horizontal white lines or stripes appear

Models: 6500

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Unwanted horizontal white lines or stripes appear

Problems with print quality, especially horizontal white lines in your document, may mean a nozzle on the print head is clogged or your ink cartridge is running out of ink.

Stains appear on printed pages

Stains on the backs or tops of printed pages may mean that ink has spilled inside the printer. If so, the ink can transfer to the rollers and from there to the paper.

Turn the printer off and unplug it. Then open the printer and carefully clean the rollers and platen with a soft, dry cloth.

Ink cartridges run out of ink too quickly

To extend the life of your ink cartridges, try the following:

mSelect Draft print quality in the Print dialog box whenever you can.

mDon’t clean the print head unless necessary.

mDon’t print solid background colors unless necessary.

mDon’t print the sample page unless necessary.

Cleaning the ink cartridges

To clean the ink cartridges, load plain paper in the paper tray and make sure the printer is turned on.

Note: Do not clean the ink cartridge unnecessarily.

On a Mac OS computer

1Choose Print from the File menu.

2In the dialog box that appears, choose Background Printing from the pop-up menu.

3Click the Foreground button if it is not already selected.

You cannot clean the ink cartridges unless foreground printing is selected.

Troubleshooting 73

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Apple 6500 Cleaning the ink cartridges, Unwanted horizontal white lines or stripes appear, Stains appear on printed pages