Solutions specific to a Mac OS computer

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The Chooser doesn’t show the CSW 6000 Series icon

If you open the Chooser and don’t see the CSW 6000 Series icon, you probably need to install the appropriate printer software. For instructions, see “Installing the Mac OS Printer Software” in Chapter 2.

Also, make sure the QuickDraw GX software is turned off. You can remove it from the Extensions folder or use the Extensions Manager to turn it off.

Installation is unsuccessful

If a message tells you that installation was not successful, check to make sure you turned off virus-detection software. If that doesn’t work, try removing corrupted fonts (described in the next subsection).

Removing items from your Fonts folder to solve installation problems

Items in your current Fonts folder can interfere with successful installation of the printer software. To correct the problem, follow these steps:

Quit all programs you are currently running.

Open the Fonts folder (inside the System Folder) on your computer. Drag the following files out of the Fonts folder.

You may not have all these files in your Fonts folder. Take out only the files with exactly these names.

mAvant Garde

mBookman

mDelphian

mGaramond Narrow

mHelvetica Black and Helvetica Compressed

mLubalin Graph

mLucida Bright

mMachine

mN Helvetica Narrow

Troubleshooting 75

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Apple 6500 manual Solutions specific to a Mac OS computer, Chooser doesn’t show the CSW 6000 Series icon