Consult this chapter and Chapter 10 to solve problems with your computer and its system software before you call Apple for assistance.
9 Start Here If Trouble Occurs
Your computer came with a booklet that describes the service and support options that are available from Apple. It contains phone numbers you can call if you have trouble with your computer and also describes many other ways of obtaining support information from online services, the Internet, and automated fax services.
Before you contact Apple for assistance with your computer, however, follow the advice in this chapter and Chapter 10. You’ll find you can solve most problems with your computer on your own.
This chapter outlines the best general method for solving problems, and Chapter 10 gives advice about how to solve specific problems.
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