Apple 9600 manual If a CD-ROM disc icon appears on your screen

The tray of your CD-ROM drive won’t open.

If a CD-ROM disc icon appears on your screen:

mDrag the disc icon to the Trash, or select it and choose Put Away from the File menu. (Note: You won’t lose information on the CD-ROM disc by dragging its icon to the Trash. Don’t select the disc icon and then choose Eject Disk from the Special menu.)

If the AppleCD Audio Player is active, choose Eject CD from the File menu or click the eject button in the AppleCD Audio Player controller.

If no CD-ROM disc icon appears on your screen:

mRestart your computer. Immediately after you hear the startup chime, press the Open/Close button of your CD-ROM drive.

mThe signal to open the tray may not be reaching the computer. To manually open the tray, turn off your computer, locate the small pinhole to the lower right of the CD-ROM tray opening, and insert the end of a large straightened paper clip about 1.25 inches into the pinhole. Push gently but firmly until the tray is released, then carefully pull the tray open. (Do not force the tray open; wait until the paper clip has dislodged it to be sure you don’t break the front of the tray.) Remove the CD, turn on your computer, and press the Open/Close button of your CD-ROM drive to see if it is working properly.

Emergency ejection hole

WARNING Turn off your computer before you attempt to eject the tray using a paper clip. If you don’t, you may damage the CD-ROM drive.

If neither of these suggestions works, your CD-ROM drive may be damaged. Contact an Apple-authorized service provider or Apple for further assistance.

Solutions to Common Problems 147