Apple 9600 manual Problems using CD-ROM discs

Problems using CD-ROM discs

You insert a CD-ROM disc, but its icon doesn’t appear on the Macintosh desktop.

mMake sure that the disc label is facing up and the disc is centered in the tray.

IMPORTANT If you’re using a small (8 cm) disc, make sure it’s centered within the tray’s inner ring and the computer is absolutely level. An improperly seated small disc in your computer may result in damage to the disc, the CD-ROM drive, or both.

mMake sure the tray is closed all the way.

mTry restarting your computer.

mMake sure that the Apple CD-ROM extension is turned on in the Extensions Manager control panel. (Open the Extensions Manager control panel in the Control Panels folder in the Apple [K] menu). Then restart your computer.

mTry starting your computer from the system software CD-ROM disc that came with your computer; insert the CD and restart while holding down the C key. (For detailed steps, see “Starting Up From the System Software CD-ROM Disc” in Chapter 11, “Diagnostic Techniques.”) If only the hard disk icon appears on the desktop, then there may be a hardware problem with your CD-ROM drive. If the CD-ROM disc icon appears above the hard disk icon, reinstall your CD-ROM software. The easiest way to do this is by reinstalling your system software, following the instructions in Chapter 11, “Diagnostic Techniques.”

Your computer displays the message “This is not a Macintosh disk: Do you want to initialize it?” when you insert a CD-ROM disc in the CD-ROM drive.

mMake sure that the Foreign File Access extension is installed and turned on. Use the Extensions Manager control panel in the Control Panels folder in the Apple (K) menu to turn it on, then restart your computer.

mThe disc may use a format that the Macintosh cannot recognize. Ask the disc’s manufacturer for a disc that a Macintosh can recognize.

Solutions to Common Problems 149