Appendix A

Troubleshooting

This section provides some diagnostic tips for troubleshooting problems with your network and the IntraSwitch

LED Indicators The following table describes some possible errors and solutions for troubleshooting problems via the switch’s LEDs.

Power LED Error Type/Cause

Solution (Options or Steps)

Power LED does not come on when the power cord is connected to an outlet

AC power source is not opera- tional.

Power cord not connected/faulty.

Internal power supply has failed.

Check the AC power source.

Connect/replace the power cord.

Return the unit for repair.

Data LED for a port never comes on or never blinks

Cable connection is broken or faulty.

Equipment to which the port is connected is not operating.

Make sure the LINK LED is on; if the LINK LED is off check the cable.

Make sure the device to which the port is connected is operat- ing properly.

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Asante Technologies 6200 manual Troubleshooting, Power LED Error Type/Cause Solution Options or Steps