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Asante Technologies 6200 manual Technical Support

Models: 6200

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Appendix C

Technical Support

To contact Asanté Technical Support:

Telephone:	(800) 622-7464
Fax:	(408) 432-6018
Internet mail:	suport@asante.com
World Wide Web site:	http://www.asante.com
Bulletin Board Service (BBS): (408) 432-1416
FTP Archive:	ftp.Asanté.com

Technical Support Hours

6:00 A.M. to 5:00 P.M. Mountain Standard Time, Monday – Friday

Page C-1

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Asante Technologies 6200 manual Technical Support

Contents

IntraSwitch Series User’s ManualLimited Lifetime Warranty Table of Contents Setting Up For Management InstallationLED Indicators Console Management Status Monitoring and StatisticsVlan Management Advanced ManagementWeb Browser Management Index Index-1IntraSwitch 6216M Front Panel List of FiguresStatistics Menu List of Tables Page Chapter Contents Document Conventions Audience About This ManualManual Contents About This ManualDocument Conventions Document ConventionsAbout This Manual Introduction IntraSwitch 6216M IntraSwitch 6216MIntraSwitch IntraSwitchIntraSwitch Components Switching Capacity Conﬁguration/ ManagementConsole/Telnet Management Web Browser ManagementIntelligent Forwarding Chassis Design Package Contents Tools Materials Tools and Materials RequiredFactory Defaults Conﬁguration Default SettingFactory Defaults Installation Installation Overview Installing the IntraSwitchInstallation Guidelines Rack Mounting Desktop Placement Equipment Rack InstallationFree-Standing Desktop Installation Installing Asanté MII Modules IntraSwitch 6216M Only10/100 Ports Cabling Procedures Connecting PowerConnecting to the Network MII Expansion Ports Cabling Procedures 10Base-FL Module10/100 Ports Cable Guidelines 100Base-FX MII Module Cable GuidelinesBootP Conﬁguration Conﬁguring for ManagementConsole Conﬁguration Using a straight-throughRS-232 cable with a Conﬁguring for Management Installation LED Indicators LED Indicators Port LEDs Function Indicator LightsLED Indicators IntraSwitch 6216M and 6224 LED IndicatorsIntraSwitch 6216M and 6224, Common LEDs IntraSwitch 6216M LEDsIntraSwitch 6216M and 6224 Port LEDs IntraSwitch 6224 LEDsIntraSwitch 6216M and 6224Port LED Descriptions 100Mbps Green Port speed is 100MbpsIntraSwitch 6224 Indicator Light Descriptions IntraSwitch 6216M Function LEDsIntraSwitch 6216M Indicator Light Description Setting Up For Management IntraSwitch Management Management OptionsOut-of-Band Management In-Band ManagementLocal Management Interface Main Menu In-Band Management Setting Up For Management SNMP-Based Management Software Console Management Console Management Conﬁguration TasksManagement Tasks Management TasksMain Menu Accessing a Submenu Exiting aLocal Management Interface Accessing the General Information Menu General Information MenuConﬁguration Menu Logging into the Conﬁguration MenuConﬁguration Menu Options Conﬁguration Menu OptionsSystem Reset Options Change PasswordMenu Item Description Tftp Image File Downloading ConﬁgurationSystem Administration Conﬁguration Menu Settings System Administration ConﬁgurationCurrent Settings Changing System Administration Information System IP ConﬁgurationSystem IP Conﬁguration Menu Settings System IP Conﬁguration MenuBootstrap Conﬁguration Changing System IP InformationBootStrap Conﬁguration Menu Image BanksBootstrap Conﬁguration Menu Settings Selecting the Boot Bank Number Setting Description Load ModeBoot Bank Loading Software LocallySelect option Set Boot Server IP Address Loading Software RemotelySnmp Conﬁguration Snmp Conﬁguration MenuSnmp Conﬁguration Menu Settings Changing Community StringsType a to Add a Trap Receiver Enabling Authentication TrapsAdding a Trap Receiver Type d to Delete a Trap Receiver Port ConﬁgurationDeleting a Trap Receiver Port Conﬁguration Port Management Menu Settings IntraSwitch System InformationCurrent Port Settings Setting Description Port Status Enabling or Disabling a PortAuto-Neg Link StatusConﬁguring Duplex Mode Conﬁguring Auto-negotiation Conﬁguring an IntraSwitch’s Port for Auto-negotiationSetting Broadcast BC Filtering Modifying Auto-negotiation Advertisement Spanning Tree Conﬁguration Forwarding Database/Security Conﬁguration10 Forwarding DB/Security Conﬁguration Menu Open the Forwarding DB/Security Con Security Conﬁguration Menu SettingsDisplaying the MAC Address Table Number next to Enter Port Number Searching the MAC Address TableSetting the MAC Address Age-Out Time Viewing the Trap Log EnabledEnabling the Duplicated-IP Trap Image File Downloading Conﬁguration Image Downloading Through Tftp13 Image Downloading Menu Performing a Software Upgrade at Runtime Type s to set the Image Server AddressType d to Download the Image toFile Serial Downloading ConﬁgurationReturn Setting Description Download Protocol 11 X/Y/Z Downloading Menu TableCurrent Baud Rate Version DatePerforming Software Upgrade System Reset Options 16 Reset Menu 12 Reset Menu SettingsResetting the IntraSwitch Scheduling a ResetSystem Log Viewing the System LogClearing the System Log 18 System Log Display13 UI Time-out Settings Set Menu Idle Time-outTo set the Telnet Idle Time-out period To set the Console Idle Time-out PeriodPress ctrl-c Changing the Password 14 Global Port Conﬁguration Settings Setting Description Port Operating StatusGlobal Port Conﬁguration Port Auto-negotiationGlobal Conﬁguration Operations 23 Global Port Conﬁguration Help MenuOption h, prompt for confirmation. Press y 24 Auto-negotiation Advertisement Summary Screen Status Monitoring Statistics Monitoring the IntraSwitch Viewing Current Operating InformationViewing Current Operating Information General Information Menu ParametersViewing IntraSwitch System Information IntraSwitch System Information Viewing StatisticsStatistics Menu Statistics Fields on Statistics ScreenStatistics Since Last Reset Statistics Since Last ResetFollowing table describes the Counters screen Counters Screen DescriptionViewing Statistics Status Monitoring and Statistics Advanced Management How it Works Advanced ManagementSpanning Tree Protocol Enabling/ Disabling STP Conﬁguring STP Parameters Spanning Tree Conﬁguration Menu Settings Conﬁguring Switch Priority Conﬁguring Timers Type a in the Spanning Tree Conﬁguration Setting Storm Duration Setting Storm Detection ThresholdOpen the Spanning Tree Configuration Conﬁguring STP Port Parameters Spanning Tree Port Conﬁguration Menu Settings Root PortAdvanced Management Web Browser Management Download Image Tech SupportWeb Browser Management Accessing with a Web Browser Management buttons OverviewPage Port Selector Feature Port Selector ScreenGeneral Info Screen General Information ScreenWeb Browser Management Statistics Screen Statistics ScreenWeb Browser Management Statistics Counters Screen Statistics Counters ScreenPort Configuration Screen Port Conﬁguration ScreenSpanning Tree Screen Spanning Tree Protocol ConﬁgurationSTP Port Configuration Screen STP Port ConﬁgurationSnmp Configuration Screen Snmp Conﬁguration ScreenDownloading Image File Screen Download Image FileAsanté Technical Support Screen 11 Asanté Technical Support Screen Overview Vlan Conﬁguration Vlan Port Attribute ConﬁgurationSnmp Management Vlan Management Vlan Untagged normal Ports AbbreviationsVlan Groups Vlan Tagged Expansion Ports Management VLANs Spanning Tree Protocol in Vlan environmentVlan Management Interface Options System Vlan Default SettingsVlan Conﬁguration Accessing Conﬁguration Menus No Ports 0012 Enabled 0013 0014 No ports 0015Current Settings Vlan Conﬁguration ScreenVlan Group Current Settings Default VLAN, which by default is equal toThis ﬁeld represents the current VID Vlan Group. The user can set this valueSetting Vlan Name Adding Vlan Members Type 0 to make management belong to all Vlan Port Attribute Conﬁguration Vlan Port Attribute Conﬁguration ScreenCurrent Settings of Port Attributes Toggle Vlan Tagging Overview Using tagging to connect VLANsSetting the Port Important! The Vlid numbers for Map a Port to Multi- ple Vlan Groups Removing VLANs from a Tagged Port Return to Port Attributes Conﬁgu- ration Menu Switch Example of System With TaggingConﬁguration used in example of tagging Disabled SW1 and SW2 not connectedStatus of Ethernet Segments in Example Snmp Management Troubleshooting Power LED Error Type/Cause Solution Options or StepsA-2 Technical Speciﬁcations Weight Power SpeciﬁcationsEnvironmental Speciﬁcations Standards ComplianceTechnical Support Technical Support Numerics IndexIndex Dram Viewing MAC Remote 4-3 Package contents 1-7packets, broadcast 5-22parameters, Snmp Software 5-15 Index Configuring 5-9, 5-11, 5-14, 5-17, 5-28 Management 9-6, 9-7 Index Index Index Index Index Index Index Index Index Index Index Index