Auto attendant operation

Auto attendant flow chart

Incoming

call

AAanswers and plays outgoing announcement

Caller dials [9] Caller dials [0]

Caller dials extension number

AArecords central

message

AAplays “Calling that ...” and calls extension, which rings

AAplays

DIR OGM

Normal call

Yes

 

Person

 

answers call?

 

 

 

 

 

 

 

 

 

 

 

No

Extension = 1080 or

1080

1070 or 1040

 

1080 answers and

records private

message

1070, 1040

1070’s or 1040’s

mailbox answers and records

SYS EXT message

63

Page 40
Image 40
AT&T 1080 manual Auto attendant flow chart, Dir Ogm