Appendix J
In case of difficulty
The messages on the system are very difficult to hear.
•If HEADSET is selected in the AUTOMATIC MODE menu and a headset is connected on the telephone, you need to use the headset to hear messages (page 39 of the installation guide).
•Press [
VOLUME] on the telephone base to increase the volume.
The answering system does not respond to remote access com- mands.
•Make sure you are using the correct remote access code (page 108).
•Make sure you are calling from a
•The answering system may not detect the remote access code when your announcement is playing. Wait until the announcement is over before entering the code.
•There may be interference on the telephone line you are using. Press the dial pad keys firmly when dialing.
The auto attendant does not answer after the cor- rect number of rings.
•Make sure that there is an auto attendant telephone. (page 29).
•Make sure the answering system answer delay time (ANSWER DELAY, page 66) of all 1080 telephones in the same system are longer than the auto attendant answer delay time (AUTO ATT DELAY, page 49 of the installation guide).
•If you subscribe to the Centrex service provided by your local telephone company, make sure the CSL DELAY RING time (page 75 of the installation guide) is longer than the AUTO ATT DELAY (page 49 of the installation guide) and ANSWER DELAY time (page 66) on all system telephones
•Only the calls from the public lines (shared lines of all system phones) can be answered by the auto attendant system.
•If all
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