Appendix J

In case of difficulty

The system does not receive caller ID or the system does not display caller ID during call waiting.

Make sure you subscribe to caller ID with call waiting features services provided by the local telephone company.

The caller may not be calling from an area which supports caller ID.

Both you and the caller’s telephone companies must use equipment which are compatible with caller ID service.

If your phone is currently in use and a new call comes in, you must press the [] to see the new call. This procedure will allow you to see call waiting caller ID and caller ID from other lines on the phone.

Make sure the telephone line cords were provided with the telephone.

Common cure for

If the telephone is not responding normally, try

electronic equipment:

the following (in the order listed):

 

1. Disconnect the power to the telephone base.

 

2. Disconnect the spare battery (if the set has

 

one).

 

3. Wait a few minutes before connecting power to

 

the telephone base.

 

4. Re-install the spare battery (if the set has one).

 

5. Wait for the telephone to synchronize its

 

connection. This may take up to one minute.

The answering system does not answer at the correct time.

For private messages, make sure the answering system is on. ON is selected in ANSWER STATUS (page 57 of the installation guide).

If Toll Saver is activated, the number of rings changes to eleven seconds when there are new messages waiting (page 66).

If you subscribe to the Centrex service provided by your local telephone company, make sure

the ANSWER DELAY time (page 66) is shorter than the CSL DELAY RING time on the same telephone (page 75 of the installation guide).

If a 1080 extension is on a phone call, or recording, or playing any type of message or announcement, it will not be able to answer incoming calls.

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AT&T 1080 manual Case of difficulty