Auto attendant operation

 

 

 

 

 

 

Using multiple auto attendants

03:59PM

07/28

AA

You may wish to set one or more additional

phones to act as auto attendant(s) when the

EXT 11

 

 

 

 

 

 

primary auto attendant is turned off or busy.

CID: 50/200

 

 

 

DTAD: 11/20

 

 

An auto attendant is busy when someone at that

 

 

 

 

 

 

Total

 

 

 

 

 

extension is:

number

 

 

Auto attendant

 

of private

 

 

is on

 

 

• programming the phone, or

messages

 

 

 

 

• accessing messages, or

 

 

 

 

 

 

Total number of

 

 

• on an intercom call, or

central messages

 

 

 

 

 

 

 

 

 

 

 

• dialing from the directory or call history, or

 

 

 

 

 

 

• using any of the lines to make or answer a

 

 

 

 

 

 

call, or

 

 

 

 

 

 

• when the DTAD is recording a message at

 

 

 

 

 

 

that extension.

 

 

 

 

 

 

You can choose a particular extension to always

 

 

 

 

 

 

be the primary auto attendant by setting that

 

 

 

 

 

 

extension to have the shortest auto attendant

 

 

 

 

 

 

pickup delay and setting the pickup delays of

 

 

 

 

 

 

other auto attendants in the order you choose.

 

 

 

 

 

 

Otherwise, the primary auto attendant may

 

 

 

 

 

 

change as the system automatically assigns

 

 

 

 

 

 

incoming calls among active auto attendants.

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AT&T 1080 manual Using multiple auto attendants