Multi-Level Precedence and Preemption

Incoming calls with precedence

Four types of incoming calls with precedence can be displayed.

1.Precedence call without subject

2.Precedence call with subject

3.Redirected precedence call without subject

4.Redirected precedence call with subject

Note: When there is a call with an incoming precedence level higher than Routine, the Redirect and Decline soft keys are not displayed.

Precedence alerting tone

A precedence alerting tone is played to alert you that a precedence call with a precedence level higher than Routine is arriving. This tone is delivered through the Handsfree speaker. This tone is played if there is no active call or if a call is on hold.

Precedence Call Waiting tone

When a call with a precedence level higher than Routine is received, and you are busy with another call, the precedence Call Waiting tone is played instead of the normal Call Waiting tone. This tone is delivered through the Handsfree speaker.

Incoming precedence call display

The first line of the IP Deskphone displays the caller's information (From) with the ringing phone icon.

The second line displays the precedence level.

The third line displays the person who is being called (callee). If the incoming call has a subject, the third line displays the subject alternating with the person who is being called. The display cycles between the two every six seconds. An example is shown in Figure 85 on page 368.

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Avaya 1040E manual Incoming calls with precedence, Precedence alerting tone, Precedence Call Waiting tone

1040E specifications

The Avaya 1040E is a highly advanced desktop phone designed for professionals seeking effective communication solutions in a business environment. This model is part of Avaya's 9600 series, which is renowned for its exceptional features, clarity, and user-friendly interface.

One of the key features of the Avaya 1040E is its high-definition audio capabilities. The phone uses wideband audio technology, ensuring that conversations are clear and crisp, significantly enhancing speech intelligibility. This makes it ideal for environments where clear communication is critical, such as call centers or corporate offices.

The design of the Avaya 1040E is both functional and aesthetically pleasing. With a large, backlit display, users can easily navigate through menus and view call information without strain. The intuitive interface allows for quick access to frequently used features, such as directory, call logs, and voicemail, enhancing overall efficiency.

Another noteworthy characteristic of the Avaya 1040E is its support for Power over Ethernet (PoE), which simplifies deployment by allowing the phone to draw power directly from the network cable. This eliminates the need for separate power adapters, making installation cleaner and more straightforward. Additionally, the phone includes multiple programmable keys, which can be customized to suit the specific needs of individual users, providing direct access to frequently dialed numbers or important functions.

The Avaya 1040E also supports a series of modern communication technologies. It is compatible with SIP (Session Initiation Protocol), making it well-suited for VoIP (Voice over Internet Protocol) systems, thereby enhancing flexibility for businesses looking to integrate their communication systems with newer technologies.

In terms of security, the phone integrates various encryption methods to ensure that calls remain confidential. This is particularly important for organizations that deal with sensitive information.

Overall, the Avaya 1040E is a robust and versatile communication device that blends advanced technology with practical usability. Its features cater to a broad range of professional needs, making it an excellent choice for organizations aiming to boost productivity and improve communication efficiency in the workplace. Whether in a busy office or more tranquil environments, the Avaya 1040E provides a reliable solution that meets the demands of modern business communication.