Multi-Level Precedence and Preemption

Order of call preemption

The following is the order of call preemption:

1.the lowest precedence call

2.If there are multiple calls on the same precedence level, then the following order is used

a.any outgoing call that is unanswered

b.the oldest incoming call that is unanswered

c.the oldest held call

Preemption scenarios and behavior

The following table describes the IP Deskphone behaviors that occur when receiving a call of higher precedence than the presented current calls and no call appearances are available.

Table 20: When a preemption call is received

Call state

Preemption behavior

 

 

 

While on an active call

1.

Preemption tone is played through the

 

 

 

Handsfree speaker.

 

2.

The active call is removed.

 

3.

The preemption acknowledgment screen

 

 

is displayed. See Figure 86, "Preemption

 

 

acknowledgement screen", on page 373.

 

4.

When the preemption call is

 

 

acknowledged by pressing OK, the

 

 

preemption tone is ended and the new

 

 

preemption precedence call is displayed.

 

 

 

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Avaya 1040E manual Order of call preemption, Preemption scenarios and behavior, When a preemption call is received

1040E specifications

The Avaya 1040E is a highly advanced desktop phone designed for professionals seeking effective communication solutions in a business environment. This model is part of Avaya's 9600 series, which is renowned for its exceptional features, clarity, and user-friendly interface.

One of the key features of the Avaya 1040E is its high-definition audio capabilities. The phone uses wideband audio technology, ensuring that conversations are clear and crisp, significantly enhancing speech intelligibility. This makes it ideal for environments where clear communication is critical, such as call centers or corporate offices.

The design of the Avaya 1040E is both functional and aesthetically pleasing. With a large, backlit display, users can easily navigate through menus and view call information without strain. The intuitive interface allows for quick access to frequently used features, such as directory, call logs, and voicemail, enhancing overall efficiency.

Another noteworthy characteristic of the Avaya 1040E is its support for Power over Ethernet (PoE), which simplifies deployment by allowing the phone to draw power directly from the network cable. This eliminates the need for separate power adapters, making installation cleaner and more straightforward. Additionally, the phone includes multiple programmable keys, which can be customized to suit the specific needs of individual users, providing direct access to frequently dialed numbers or important functions.

The Avaya 1040E also supports a series of modern communication technologies. It is compatible with SIP (Session Initiation Protocol), making it well-suited for VoIP (Voice over Internet Protocol) systems, thereby enhancing flexibility for businesses looking to integrate their communication systems with newer technologies.

In terms of security, the phone integrates various encryption methods to ensure that calls remain confidential. This is particularly important for organizations that deal with sensitive information.

Overall, the Avaya 1040E is a robust and versatile communication device that blends advanced technology with practical usability. Its features cater to a broad range of professional needs, making it an excellent choice for organizations aiming to boost productivity and improve communication efficiency in the workplace. Whether in a busy office or more tranquil environments, the Avaya 1040E provides a reliable solution that meets the demands of modern business communication.