Contents

Answering an incoming call

151

Redirecting an incoming call . . . . . . . . . . . . . . . . . . . . . . . . . 152

Declining an incoming call . . . . . . . . . . . . . . . . . . . . . . . . . . 154 Creating a new Call Decline Reason . . . . . . . . . . . . . . . 155 Managing Call Decline Reasons . . . . . . . . . . . . . . . . . . 157

Ignoring an incoming call . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 Receiving intercom calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160 Receiving paging calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

The Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Viewing the Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Initiating a call from the Address Book . . . . . . . . . . . . . . . . . 163 Adding a contact to your Address Book . . . . . . . . . . . . . . . . 165 Editing a contact in your Address Book . . . . . . . . . . . . . . . . 166 Copying information to the Address Book . . . . . . . . . . . . . . 170

Searching for a contact in the Address Book . . . . . . . . . . . . 172 Using the Search feature in the Address Book . . . . . . . 173

Using the Search feature

174

Using Local Search

174

Using Global Search

177

Call Inbox

180

Accessing the Call Inbox . . . . . . . . . . . . . . . . . . . . . . . . . . . 181 Managing calls in the Call Inbox while not on a call . . . . 181 Viewing the details of a call in the Call Inbox . . . . . . . . . 183 Managing missed calls . . . . . . . . . . . . . . . . . . . . . . . . . . 184 Missed Calls Notification . . . . . . . . . . . . . . . . . . . . . . . . 186 Initiating a call from the Call Inbox . . . . . . . . . . . . . . . . . 188 Deleting calls in your Call Inbox . . . . . . . . . . . . . . . . . . . 190 Accessing the calls in your Call Inbox during a call . . . . 190

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Avaya 1040E manual Address Book, 180

1040E specifications

The Avaya 1040E is a highly advanced desktop phone designed for professionals seeking effective communication solutions in a business environment. This model is part of Avaya's 9600 series, which is renowned for its exceptional features, clarity, and user-friendly interface.

One of the key features of the Avaya 1040E is its high-definition audio capabilities. The phone uses wideband audio technology, ensuring that conversations are clear and crisp, significantly enhancing speech intelligibility. This makes it ideal for environments where clear communication is critical, such as call centers or corporate offices.

The design of the Avaya 1040E is both functional and aesthetically pleasing. With a large, backlit display, users can easily navigate through menus and view call information without strain. The intuitive interface allows for quick access to frequently used features, such as directory, call logs, and voicemail, enhancing overall efficiency.

Another noteworthy characteristic of the Avaya 1040E is its support for Power over Ethernet (PoE), which simplifies deployment by allowing the phone to draw power directly from the network cable. This eliminates the need for separate power adapters, making installation cleaner and more straightforward. Additionally, the phone includes multiple programmable keys, which can be customized to suit the specific needs of individual users, providing direct access to frequently dialed numbers or important functions.

The Avaya 1040E also supports a series of modern communication technologies. It is compatible with SIP (Session Initiation Protocol), making it well-suited for VoIP (Voice over Internet Protocol) systems, thereby enhancing flexibility for businesses looking to integrate their communication systems with newer technologies.

In terms of security, the phone integrates various encryption methods to ensure that calls remain confidential. This is particularly important for organizations that deal with sensitive information.

Overall, the Avaya 1040E is a robust and versatile communication device that blends advanced technology with practical usability. Its features cater to a broad range of professional needs, making it an excellent choice for organizations aiming to boost productivity and improve communication efficiency in the workplace. Whether in a busy office or more tranquil environments, the Avaya 1040E provides a reliable solution that meets the demands of modern business communication.