Multi-Level Precedence and Preemption

Table 20: When a preemption call is received

Call state

Preemption behavior

 

 

 

While a call is on hold

1.

Preemption tone is played through the

 

 

 

Handsfree speaker for three seconds.

 

2.

The preempting call presents with the

 

 

appropriate ringing.

 

3.

The new preemption precedence call

 

 

screen is displayed.

 

 

 

An incoming call is

 

 

ringing

1.

The preempting call presents with the

 

 

appropriate ringing.

 

2.

The new preemption precedence call

 

 

screen is displayed.

 

 

 

An outgoing call is

 

 

ringing

1.

The preemption tone plays continuously

 

 

in the Handsfree speaker for few

 

 

seconds.

 

2.

The outgoing call is removed.

 

3.

The preemption acknowledgment screen

 

 

is displayed. See Figure 86, "Preemption

 

 

acknowledgement screen", on page 373.

 

4.

4.When the preemption is

 

 

acknowledged, or after three seconds

 

 

elapse:

 

 

a. Preemption tone stops.

 

 

b. The new preemption precedence

 

 

call screen is displayed.

 

 

c. The preempting call presents with

 

 

the appropriate ringing.

 

 

 

372

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Image 372
Avaya 1040E manual When the preemption is

1040E specifications

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