110 en AppendixVideoJet X40 SN
8.2 | General Malfunctions |
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| Malfunction | Possible causes | Recommended solution |
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| No connection between | Incorrect cable connections. | Check all cables, plugs, |
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| the unit and terminal |
| contacts, terminals and |
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| program. |
| connections. |
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| The computer's serial interface | Check the other serial interface. |
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| is not connected. |
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| Interface parameters do not | If necessary select a different |
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| match. | interface and make sure that the |
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| computer's interface parameters |
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| match those of the unit. Try the |
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| following standard parameters: |
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| 19,200 baud, 8 data bits, no |
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| parity, 1 stop bit. Next, |
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| disconnect the unit from the |
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| power supply and reconnect it |
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| again after a few seconds. |
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| No image transmission to | Camera error. | Connect local monitor to the |
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| remote station. |
| camera and check the camera |
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| function. |
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| Faulty cable connections. | Check all cables, plugs, contacts |
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| and connections. |
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| No connection | The unit's configuration. | Check all configuration |
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| established, no image |
| parameters. |
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| transmission. |
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| Faulty installation. | Check all cables, plugs, contacts | |
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| and connections. |
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| Wrong IP address. | Check the IP addresses |
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| (terminal program). |
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| Faulty data transmission within | Check the data transmission |
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| the LAN. | with ping. |
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| The maximum number of | Wait until there is a free |
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| connections has been reached. | connection and then call the |
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| sender again. |
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| No audio transmission to | Hardware fault. | Check that all connected audio |
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| remote station. |
| units are operating correctly. |
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| Faulty cable connections. | Check all cables, plugs, contacts |
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| and connections. |
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| Incorrect configuration. | Check audio parameters on the |
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| Audio configuration and |
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| LIVEPAGE Functions pages. |
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| The audio voice connection is | Wait until the connection is free |
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| already in use by another | and then call the sender again. |
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| receiver. |
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DOC V4.0 2009.06 | Installation and Operating Manual | Bosch Security Systems |
