11

Troubleshooting and Routine Maintenance

Troubleshooting

Error Messages

Error Message

Cause

Action

 

 

 

CHANGE DRUM

The drum unit is near the

Use the drum unit until

SOON

end of its life.

you have a print quality

 

 

problem; then replace the

 

 

drum unit with a new one.

 

The drum counter was not

1.

Open the front cover

 

reset.

 

and press Clear .

 

 

2.

Press 1 to reset.

 

 

 

 

CHECK PAPER

The machine is out of paper

 

If there is paper in the

CHECK PAPER #1

or paper is not properly

 

cassette, make sure it is

CHECK PAPER #2

loaded in the paper cassette.

 

straight. If the paper is

 

 

 

curled, straighten it

 

 

 

before printing.

 

 

 

Sometimes it is helpful

 

 

 

to remove the paper,

 

 

 

turn the stack over and

 

 

 

place it back in the

 

 

 

cassette.

 

 

 

Reduce the amount of

 

 

 

paper in the paper

 

 

 

cassette, then try again.

 

 

 

Make sure you are

 

 

 

using paper that meets

 

 

 

Brother recommended

 

 

 

paper specifications.

 

 

 

(See “Acceptable

 

 

 

Paper”, Chapter 2.)

 

 

 

CHECK CASSETTE

The paper cassette cover is

Close cassette cover or

CHECK CASSETTE #1

open or cassette is not

re-install cassette properly.

CHECK CASSETTE #2

installed properly.

 

 

 

 

 

CHECK SCAN LOCK

The scanner lock is locked.

Release the scanner lock

 

 

lever. If you see MACHINE

 

 

ERROR AF (or AE), stop

 

 

operation and call Customer

 

 

Service for assistance:

 

 

USA: 1-800-284-4329

 

 

From within Canada:

 

 

 

1-800-853-6660

 

 

From within Montreal:

 

 

 

1-514-685-6464

 

 

 

COOLING DOWN /

The print engine has

Unplug the machine and wait

PLEASE WAIT

overheated.

20 minutes for it to cool.

 

 

 

 

T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

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Brother DCP1200 manual Troubleshooting and Routine Maintenance, Error Message Cause Action

DCP1200 specifications

The Brother DCP-1200 is an all-in-one multifunction printer that meets various printing, scanning, and copying needs with ease. Designed for both home and small office environments, it combines functionality, efficiency, and affordability into one compact unit.

One of the standout features of the Brother DCP-1200 is its printing capabilities. It uses laser printing technology, which delivers sharp and clear text along with high-resolution graphics. The device boasts a print speed of up to 20 pages per minute, making it an excellent choice for users who require fast output without sacrificing quality. The maximum print resolution reaches up to 2400 x 600 dpi, ensuring vibrant and crisp documents that meet professional standards.

In addition to printing, the DCP-1200 excels in scanning and copying tasks. It is equipped with a flatbed scanner that can handle a variety of media sizes. The scan resolution can go up to 600 x 1200 dpi, allowing for impressive detail preservation in scanned documents. The ability to scan to various file formats, including PDF, JPEG, and TIFF, adds versatility for users who need to archive or share their documents electronically. The copying function provides the convenience of producing duplicates quickly, offering options for reducing or enlarging documents as needed.

The Brother DCP-1200 also features easy to use connectivity options. It typically comes with USB connectivity, allowing for straightforward setup and compatibility with most computers and operating systems. The design prioritizes user-friendliness, making it an ideal selection for those who may not be tech-savvy. Intuitive menus and control panels enhance the user experience, ensuring operations are smooth and hassle-free.

Durability and cost-effectiveness are additional highlights of the DCP-1200. Built with quality materials, it is designed to withstand regular use, while its toner cartridge yields a significant number of pages before requiring replacement. This efficiency translates to lower running costs over time, making it a budget-friendly choice for users concerned about long-term expenses.

Overall, the Brother DCP-1200 is a reliable and efficient multifunction printer that brings together essential features needed for printing, scanning, and copying. Its laser technology ensures high-quality results, while its user-friendly design and cost-effective operation make it an excellent addition to any home or office setup.