Print Quality Difficulties (Continued)
Difficulty | Suggestions | |
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Printed pages are | Clean the machine’s interior and the primary | |
stained corona with | wire of the drum unit. (See Routine toner | |
or have vertical | Maintenance and Cleaning the Drum Unit, on | |
stripes. | pages | |
| of the corona wire is at the home position. | |
| If after cleaning, you still see dark stripes or | |
| toner stains and the display shows CHANGE | |
Dark Stripes or | DRUM SOON, replace the drum unit with a | |
new one. | ||
Toner Stains | ||
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Printed pages have | Make sure that you use paper that meets the | |
white spots in black | specifications. Rough surface or thick media can | |
text and graphic areas. | cause the problem. If you still see white spots | |
| and the display shows CHANGE DRUM | |
| SOON, replace the drum unit with a new one. | |
| Check the machine’s environment; conditions | |
| such as high humidity may cause this situation | |
White Spots | to occur. | |
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Toner scatters and | Adjust the print conditions by setting the Print | |
stains the printed | Density function. Remove the drum unit and | |
page. | clean the machine’s interior. (See Routine | |
| Maintenance, Cleaning the Printer and | |
| Cleaning the Drum Unit, on pages | |
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| meets specifications. (See page | |
| still have scattered toner and the display shows | |
| CHANGE DRUM SOON, replace the drum | |
Scattering Toner | unit with a new one. Check the machine’s | |
environment; high temperature and high | ||
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| humidity may cause this condition to occur. | |
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The whole page is | Clean the machine’s interior and the primary | |
printed black. | corona wire of the drum unit. (See pages | |
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| as it will cause this problem. After cleaning, if | |
| the printed pages are still black or the display | |
| shows CHANGE DRUM SOON, replace the | |
Black Page | drum unit with a new one. The drum unit may be | |
| damaged. | |
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Nothing is printed on | Make sure that the toner cartridge is not empty. | |
the page. | Wipe electric terminals referring to Routine | |
| Maintenance, Cleaning the Printer and | |
| Cleaning the Drum Unit, on pages | |
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White Page | does not remain on the scanner window. | |
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11 - 10 | T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E |